MBA Resume

Title
MBA

Primary Skills
Cobol, Cobol II, Cobol MVS, IMS/MVS, SQL. Trained in JAVA and Assembler.

Location
US-RI-Providence

Posted
Sep-29-09

PROFESSIONAL Over 25 years in Information Technology with
SUMMARY: demonstrated experience in systems analysis, design and
development. I seek to obtain a position where systems
experience and business management skill will contribute to
the success of progressive, growth-oriented organization.

EDUCATION: MBA, Bryant College, 1989, Computer Information Systems

BSBA, Magna cum Laude, Bryant College, 1983
Computer Information Systems

ASBA, Cum Laude, Bryant College, 1978
Marketing

Certificate in Project Management
Bryant College Center for Management Development 2001

ADDITIONAL Achieving Extraordinary Customer Relations, HIPAA
TRAINING: Privacy, Facilitating For Results, Application Development
Methodology

TECHNOLOGY: Languages: Cobol, CobolII, Cobol MVS, IMS/MVS, SQL
Trained in JAVA and Assembler.

Tools: TSO/ISPF, JCL, Xpediter, File-Aid, Syncsort,
Microsoft Excel, Microsoft Access, Microsoft Word,
Microsoft PowerPoint

HISTORY: 06/03 - 6/09: Applications Development Specialist
Perot Systems.

Responsible for systems analysis, project and software, design,
development and implementation within the health care membership
environment. Additionally, functioning as a liaison between the
Information Technology area and Infrastructure Management.
Functioned as a subject matter expert to the department for the current
incident identification and reporting procedure.

Functioned as a member of the Maintenance Support Systems team,
responsible for the timely resolution of systems applications problems
across multiple functions. Additionally responsible for unscheduled
maintenance tasks, as requested and directed by client representatives.

03/99 - 06/03 Senior Programmer Analyst:
Blue Cross and Blue Shield of Rhode Island.

Responsible for Systems analysis, project and software design,
development and implementation within the health care membership
environment

Selected Accomplishments: Freshman Class Newborn project and
Freshman Class Toddler Initiatives, to include project design, project
development, plan card issuance, and survey development.
Served as the Support Magic Instructor and subject matter expert .

05/96 - 03/99 Systems Analyst/Programmer Analyst:
Blue Cross and Blue Shield of Rhode Island.

Served as a member of the Systems Response Team (ASERT).
Charged with the timely resolution of systems applications problems
across multiple functions, to reduce the number of problems and
improve customer relations which had fallen to low levels. Contributed
to a customer satisfaction rate of 93%, reversing the previous trend.

10/84 - 05/96 Programmer Analyst/Systems Analyst:
Blue Cross and Blue Shield of Rhode Island.

Responsible for Systems analysis, project and software, design,
development and implementation within the health care claims environment.

Selected Accomplishments: LRSP Conversion, Claims
Adjudication and Reporting System (CARS) subject
matter expert , CARS Rewrite Project.

6/83 - 10/84: Associate Programmer Analyst,
General Dynamics, Data Systems Division, Norwich, Conn.

Responsible for the analysis, development, and maintenance of programs
concerned with the building of U.S. Naval nuclear submarines.

PERSONAL: Married, two Children
US Air Force Veteran
Viet Nam Veteran

References available upon request.

Certifications
See above


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