Web Content Manager Resume

Title

Web Content Manager

Primary Skills

Project Manager/Social Media and Website Content Manager

Location
US-VA-Mclean (will consider relocating)

Posted
Jan-08-12

RESUME DETAILS

SECURITY CLEARANCE: Active Top Secret, Granted 7/29/2011

EXPERIENCE

Concepts and Strategies, Inc. - Washington,DC (July 2006 - December 2011)

U.S. Central Command (CENTCOM), Commercial, and Non-Profit Clients
Project Manager/Social Media and Website Content Manager
* Manage multiple social media platforms, ensure content relevance, and webmaster to critical client websites
* Research cutting-edge social media tools; monitor , track, and draft engagements for topics of interest on client`s behalf
* Provide and implement recommendations to amplify website traffic and social media expansion
* Develop social media and web campaigns for client events, press releases/briefings, and other major occurrences
* Manage client expectations for deliverables, strategy implementation, and website infrastructure upgrades
* Develop and produce weekly and monthly reports tracking analytics for client websites and metrics on social media engagements

U.S. Department of Defense (DoD) Combatant Command - Public Affairs Division
Analyst
* Utilized sophisticated web-based tools to analyze and conduct -scoring- of Open-Source media content in order to gauge perceptions of U.S. military and political engagements in this military command`s Area of Responsibility (AOR)
* Compiled monthly progress deliverables reporting quantitative data, providing data analysis, and identifying trends

U.S. Strategic Command (USSTRATCOM) Foreign Media Analysis Program
Junior Analyst
* Provided weekly contextual and situational awareness pieces analyzing social, geographic, and political factors affecting media coverage related to such themes as the Terrorism, U.S./Coalition Military Operations, Transnational Crime, Domestic/Regional Stability and Governance issues and other areas of interest to the U.S. military
* Analyzed Open-Source media to identify trends and support the preparation of daily, weekly, and ad hoc products
* Provided accurate statistical data-related media content in accordance with strict quantitative analysis methodologies
* Conducted research to determined key influential communicators, their leanings, and target audiences on a weekly basis
* Conducted shift work that entailed constant monitoring of multiple channels of Open-Source media and disseminated real-time coverage of relevant global events to the appropriate DoD Combatant Commands in a timely manner
* Maintained Watch Operations database regularly and compiled situation reports that were presented to key military personnel

Grant Associates, Inc. - New York, NY (December 2005 - July 2006)

Account Manager
* Developed and maintained successful relationships with senior-level management of 20+ firms and organizations
* Collaborated effectively with the New York State Department of Labor and the New York City Department of Small Business Services to research, identify, and develop workforce opportunities for clients
* Successfully managed a caseload of 200+ clients; consistently exceeded monthly placement goals
* Assessed clients` job readiness skill sets and researched various avenues of employment for clients based on abilities, educational level, and past experience
* Utilized the Siebel Customer Relationship Management (CRM) database to manage accounts
* Produced weekly reports to assess progress

EDUCATION

Tufts University, Medford, MA
* Graduate-level coursework: Negotiation and Conflict Resolution, 2005
* Bachelor of Arts, International Relations, 2005

University of Paris III, Tufts Study Abroad, Paris, France, 2004

SKILLS

Languages: French, Haitian-Creole
Computer: MS Office (Word, PowerPoint, Excel, Outlook), Joomla , PICO, WordPress, Adobe, Photoshop, Windows, Macintosh, Google Analytics, HTML

AFFILIATIONS

Women in International Security
Tufts Council on International Affairs
Young Professionals in Foreign Policy Association of Haitian Professionals

Certifications

See above

CONTACT DETAILS

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