Resume of QA Test Engineer

Title
QA Test Engineer

Primary Skills
Testing QA Analysis, 4+ years of exp CSQA, CSTE

Location
US-CT-

Posted
Jan-21-08


PROFESSIONAL SUMMARY

• Certified CSQA 2006, CSTE 2007. Certification accredited by QAI, USA. Scored 82%
• Over 4+ years of IT experience in Software Quality Assurance and manual and automation testing.
• Expertise in Gray Box, Functional Testing, Structural Testing, White Box Testing, Black Box Testing, Unit Testing, Integration Testing, System Testing, Regression Testing, Load Testing, Stress Testing, Volume Testing and User Acceptance Testing.
• Rich experience in Test Automation Tools -- QuickTest Professional (QTP), WinRunner and Test Management Tools -- Mercury TestDirector and Quality Center.
• Expertise in using Quality Center and TestDirector to write test cases, test procedures, test execution and for reporting and defect logging.
• Experience in both front end and back end Database testing.
• Very good understanding of the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Participated in SQA and IA audits.
• Self-starter with a positive attitude, willingness to learn new concepts and accept of challenges sportingly.
• Having excellent interpersonal and problem solving skills.
• Outlook towards defect prevention and tracking defects to correction.
• Experience in C, C++, VC++, VB, VBScript.
• Competent to work under high pressure and stick to my milestones.
• Excellent trainer and mentor in any software skills/certifications/knowledge acquired.

TECHNICAL SKILL

Automated Testing tools : WinRunner, QTP 8.2, QTP 9
Programming Language : HTML, XML, VC++, SQL, C, C++, VB, VBScript
Tools & Technologies : MS Visio, RoboHELP, MS Word, FrameMaker, Snag-IT, Crystal Reports
RDBMS : SQL Server, MS Access
Operating Systems : MS-Windows NT 4.0,MS-Windows 95/98/2k, Unix HCL-Magnum
SCM Tools : Visual Source Safe (VSS), PVCS, StarTeam
DB Tools : Toad, SQL Developer
Defect Management Tools : Mercury Quality Center, TestDirector


PROFESSIONAL EXPERIENCE

Organization Designation Period
CDC Inc. (EMC Inc.) Test Enginneer Dec 2007 -- till date
Mastek India Ltd. Sr. Tester Aug 2007 -- Dec 2007
Syntel India Ltd. Analyst Programmer March 2005 -- Aug 2007
Blue Star InfoTech Ltd. QA Tester Nov 2003 -- March 2005
HCL Technologies (Mumbai) Ltd, Mumbai QA Tester/ Technical Writer Apr 2002 -- Nov 2003
Micron Infomatique Pvt. Ltd. Programmer Dec 2001 -- Apr 2002
Genesis Programmer Sept 2001 -- Dec 2001
NIIT Study Projects Trainee June 2000 -- Sep 2001

ACADEMIC QUALIFICATION

Qualification Marks University / Board Graduation Year
Bachelor of Arts (Economics) 60% University Of Mumbai June 2000
Graduate from NIIT (GNIIT) Distinction 75.20% (Bhavishya Jyoti Scholarship) New Institute of Information Technology (NIIT) May 2000

PROFESSIONAL CERTIFICATIONS

Certifications Marks Accredited By Year Certified
CSQA (Certified Software Quality Analyst) 82% QAI, USA May 2006
CSTE (Certified Software Test Engineer) 82% QAI, USA May 2007
Healthcare Domain: HL 7 (pursuing) HL 7 Pursuing



DETAILED PROJECT EXPERIENCE

Organization Name : Executive Management Consultancy Inc.
Designation : Test Engineer

Project Name : Navitech Web Navigator

Client : Navitech Inc.
Duration : December 2007 -- till date
Team Size : 6
Environment : SQL Query Analyzer, Bugzilla
Project Summary
Navitech Web Navigator is a web framework through which employees can enroll themselves in the various health insurance benefits. These benefits are offered by various health insurance companies and the employees can enroll in these as per their eligibility and as per their employment company rules. Various health insurance companies offer varied health insurance benefits.
Contribution:
As a QA Tester / QA Analyst:

• Set up a QA process for testing, test and data analysis, defect tracking.
• Successfully set up a defect tracking and management process through Bugzilla.
• Created templates for Traceability Matrix and had started mapping the requirements to the test cases.
• Created sanity test scripts, detailed test cases and created test scenarios for the various health insurance companies.
• Generated test data for executing the test cases and scenarios made.


Organization Name : Mastek India Ltd.
Designation : Senior Tester

Project Name : ETL DataWareHouse Testing of SUS Database of NHS National Spine.

Client : BT Group PLC (http://www.btplc.com )

Organization : Mastek India Ltd.
Duration : Aug 2007 -- Dece 2007
Team Size : 250
Environment : Mercury Test Director 8.2, SQL Developer, Toad, Oracle WareHouse Builder of Oracle 10g, FileZilla FTP Client / Server, XML
Project Summary
FQT (Formal Quality Testing) handles the integration and system testing of National Spine Central service of National Health Service (NHS, UK). The NHS National Spine provides service for the transmission and storage of patient record information. It also integrates with other clinical systems provided by Local Service Providers (LSPs) via NHS network.
The database warehousing and migration part of NHS National Spine is done in Secondary User Services (SUS) Secure Database. The SUS Data Warehouse provides a single non-volatile repository for a diverse range of health related information from a variety of sources. It supports on-line query and extract, with appropriate controls on access and data confidentiality. The SUS Secure Database includes ETL processes like Landing, Staging, NDS.
Contribution:
As a QA Tester / QA Analyst:

• Used Mercury Test Director for writing and executing Test Cases, logging and tracking defects to closure based on the application design documents.
• Converting tags File into Test Data file in XML format for input to the Landing process.
• Executing the Test Cases and testing the data as it moves from Landing to Staging, from Staging to Data Warehousing and from Data Warehousing to Data Marts using SQL queries.
• Loaded Data is tested for encryption, validations, against data quality rules and derivations.
• Creating a Test Harness, which is a collection of software and test data, configured to test a program unit by running it under varying conditions and monitor its behavior and outputs. It has two main parts: the test execution engine and the test script repository.
• Extensively involved in database data migration testing.
• Ensuring data integrity in Data Marts.
• Successfully executed the test cases when selected for Witness Testing.
• Involved in Sanity Testing, Smoke Testing and Regression Testing.



Organization Name : Syntel India Ltd.
Designation : Analyst Programmer

Project Name : Encore -- McKesson QA Testing
& Amex SQA

Client : McKesson http://www.mckesson.com

Organization : Syntel India Ltd.
Duration : March 2005 to Aug 2007
Team Size : 200
Software for Automated Testing : Mercury QuickTestPro 9.0, Mercury QuickTestPro 8.2, Mercury Quality Center
Project Summary
The Encore product provides McKesson's Customers (Hospitals) with complete Health care management software with Centralized Billing, Access and Receivables Management modules, Collection agency services. Access Management module physically tracks the patients in the Health Care facility during their treatment. Receivables Management module manages medical claims invoices, accounts payable and refund functionality.
Contribution:
As a QA Tester / QA Analyst:

• Responsible for writing and executing of Test plans, Test cases based on the business requirement of the application.
• Extensively involved in Test Designing, Test Planning, Test Execution and Test Reporting.
• Involved in the project's TCoE team, which focuses on testing and deals with process, tools and best practices.
• Performed GUI interface testing and DB testing using QuickTest Pro.
• Involved in the SQA and Internal Audits of the Amex project.
• Prepared a Test Suite of Sanity, Smoke, Regression, Module, Integration, System and Ad-Hoc testing
• Used Mercury Quality Center for reporting the bugs and writing the test cases and test scripts.
• Coherent and efficient client communication.



Organization Name : Blue Star Infotech Ltd.
Designation : QA Tester

Project Name : Ozone

Client : Blue Star Infotech Ltd.
Organization : Blue Star Infotech Ltd.
Duration : Feb 2004 to March 2005
Team Size : 2
Software for Technical Documentation : Adobe RoboHelp, MS Word, Adobe FrameMaker
Software for Automated Testing : Mercury WinRunner 8.2
Defect Management Tool : Mercury TestDirector
Project Summary :
Ozone provides a virtual office for the employees on the intranet. It empowers an employee to carry out his office transactions from local as well as remote locations. It is named “O-Zone” after its ability to support Office Zones. Ozone provides an effective Intra-Organization Communication and Information Exchange Platform.
Contribution
As a QA Tester / QA Analyst:

• Responsible for manual and automated testing of the application.
• Performed Black Box Testing.
• Extensively involved in testing the application at Unit level, Module level and System level for quality of the software.
• Responsible for test design, test planning and test development.
• Interface to software developers to design test cases, provide feedback, and document test results.
• Responsible for reviewing and executing test cases.
• Documentation of User Manuals depending upon different users.

Project Name : CRIS & Airlink

Client : Group of Rheem Manufacturing(CRIS)
: CVG(Airlink)
Organization : Blue Star Infotech Ltd.
Duration : Nov 2003 to Jan 2004
Team Size : 1
Software : RoboHelp, MS Word, FrameMaker
Defect Management Tool : TestDirector
Project Summary :
CRIS supports Sales, Service, Pricing and Marketing Groups.
AirLink is an application for managing iteneries of flight reservations for Reservation agents.
Contribution
As a QA Tester:

• Involved in Test Estimation and Test Planning.
• Responsible for performing Automation Testing using WinRunner.
• Involved in writing Test Cases in Test Director (a Mercury Interactive test management tool), Providing the Details and Step Designs to follow test scenarios in testing the Business Rules.
• Responsible for developing, executing and reviewing test cases, test procedures.
• Prepared a Test Suite of Sanity, Smoke, Regression, Module, Integration, System and Ad-Hoc testing
• Performed Unit Testing, Integration Testing, System Testing, Regression Testing.
• Involved in test cases execution.
• Used various TSL functions, script debugging, documenting the Test steps/procedures in WinRunner.
• Tracking defects and preparing defect reports using TestDirector.
• Documentation of User Manuals, Installation and Configuration Manuals, Software Development Standards and guides.
• Developed context sensitive help files and online HTML based documentation.
• Developed Technical presentations for the marketing team.
• Involved in White box and Black box Testing.
• Extensively involved in Unit Testing, Integration Testing, Functionality Testing and GUI Testing.
• Developed test scripts in WinRunner for automation of the testing process.
• Maintained the defects using TestDirector (Defect Tracking System).
• Also involved in the organization's TCoE team.

Other tasks at Blue Star Infotech Ltd:

• Prepared Test Policy, Test Plan and Test Cases for 3+ applications.
• Conducted and also faced internal and external SQA audits. Also participated in SQA audits as a junior SQA auditor.
• Development and maintenance of Quality procedure templates.
• Editing / formatting the project documents related to Quality.
• Imparting training on QMS, QMS guides, technical writing, manual and automated testing.
• Component management that includes proofing and usability of documents.
• Developing presentable Installation and Configuration Manuals, Software Development Standards from product or based on discussion with developers. Making ER and other diagrams in MS Visio.
• Developing context sensitive help files and online HTML based documentation.
• Developing, editing and formatting of marketing / technical presentations, administration guides, maintenance guides and application development guides.



Organization Name : HCL Technologies Ltd. (Mumbai) (formerly Gulf Computers Ltd.)
Designation : QA Tester & Technical Writer

Project Name : OSMIS

Client : State of Florida, USA
Organization : HCL Technologies (Mumbai) Ltd
Duration : Apr 2002 to Nov 2003
Team Size : 2
Software : RoboHelp, MS Word, FrameMaker
Project Summary :
This project One Stop Management Information System (OSMIS) for the State of Florida led by its agency Workforce Florida Inc. (WFI) and Agency for Workforce Innovation (AWI) aims at developing automated information system for providing workforce related programs and services for the citizens residing in the State of Florida. The system enables tracking and reporting of the grants received from the Federal Government.
Contribution
Testing through development and execution of test scenarios, as well as regression testing and problem report database maintenance. Documentation of the user manual.

Project Name : Workforce Investment Agency Tracker

Client : GCI & FileNET Corporation, USA
Organization : HCL Technologies (Mumbai) Ltd
Duration : Apr 2002 to Nov 2003
Software : RoboHelp, MS Word, FrameMaker
Team Size : 1
Project Summary :
The Workforce Investment Agency Tracker (WIA Tracker) is a web-enabled system that supports skill upgrade services provided to the citizens by the WIA Agency. The system will have provisions to support services provided by other Agencies as well. It contains assessment, planning, service delivery and intake module.
The system maintains skill set data of the Participants and after analysis and eligibility evaluations determines career path best suited for the Participant. The system provides solutions for upgrading individual skills and follows a planned approach toward accomplishing career goals.
Contribution
• QA Testing and development of On-line Help.


Organization Name
: Micron Infomatique Pvt. Ltd.
Designation : Trainee Programmer

Project Name : Monarch Magic / Photo CD Maker

Client : Monarch Video Vision, India
Organization : Micron Infomatique Pvt. Ltd.
Duration : Dec 2001 -- Apr 2002
Software: : VC++, MS Access
Team Size : 3
Project Summary :
Monarch Magic is a software package for printing videocassette and video compact disc covers and also covers of any user defined sizes. Monarch Photo CD Maker provides the users to easily arrange photographs in a CD rather than in an album. The application emulates many of the features by Adobe Photoshop for the client and a VCD for the end user.
Contribution
• Creating, saving, retrieving, scanning and printing of print-cover based projects.
• Creating a Preview window for managing the graphics in the GUI.
• Handling the database access for storing of print-cover projects.

Organization Name
: Genesis Pvt. Ltd.
Designation : Trainee Programmer

Project Name : Debt Market Analysis Software

Client : ShareKhan, India
Organization : Genesis Pvt. Ltd.
Duration : Sept 2001 -- Dec 2001
Software: : VB 6.0, VBScript, MS Access
Team Size : 2
Project Summary :
ShareKhan is an online portal for trading of shares of A, AA and AAA rated companies listed on NSE and BSE.
Contribution
• Using MS Access designed forms in the application and handled the database connectivity and storage related modules using VBScript.
• Reports using Crystal Reports 6.0



NIIT Study Projects

Reviewer : NIIT Ltd (Jan 2000- June 2000)

Project Name : Airways International
Airways International is a computerization of the reservation, cancellation, ticketing and refund system. Facilities of Overbooking and Waiting List are also given and tables are updated accordingly. Cancellations of tickets are subject to some rules based upon timings and refund is given accordingly.
Project Name : Hotel Management (Food)
Hotel Management (Food) project management software helps in managing raw material purchase, storage, distribution and canning of processed foods, measures and pricing for each serve along with nutrition chart. Ability to account for leftover Food and the recording of losses on a daily basis.
Project Name : Library Management
Automates every library task, including Circulation, Cataloging, Searching of books and manage Inventory and create Reports.
Project Name : Accounts Receivable Systems
The accounts receivable system keeps an account of invoices billed to the customers. The accounts department keeps track of the customer's payment status for purchases made by them. It allows every customer to have a credit limit given up to which he can make payments. Various queries and macros were used to validate data and update data. Created reports for printing debit and credit notes.
Contribution
• MS Access/Sybase is used as the backend and VB/C++ as its front-end. ODBC Library is used for connecting the front-end with the database.
• Creating Reports using Crystal Reports 6.0

OTHER ACCOMPLISHMENTS


• Published articles and essays in leading national magazines like Competition Success Review.
• Won prizes in state level Elocution, Debating and Story-writing competitions.
• Participated in English and other vernacular dramas at University levels.
• Attending training in Microsoft .NET programming classes.

Certifications
CSQA, CSTE


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