Resume of Systems Engineer/Storage Engineer

Title
Systems Engineer/Storage Engineer

Primary Skills
SAN Storage (Tape, Disk), HA, Backup and Archive

Location
Canada-AB-Calgary (will consider relocating)

Posted
Nov-19-07

Dynamic UNIX professional with 10+ years of experience with multivendor operating systems and hardware in large scale 24/7 datacenter infrastructures. Indepth knowledge and understanding of storage systems and SAN architectures in HA environments. Experience in architecting and designing of highly available server infrastructures, including network and storage design. Expert knowledge in UNIX system administration, including programming in C, shell script and PERL. Expert knowledge in system tuning and troubleshooting.


Operating Systems: Sun Solaris, HP-UX, AIX, Linux, FreeBSD, Windows (NT, XP, Vista), Apple OS-X (Tiger and Leopard)
Network: Ethernet (10/100/1000mbit copper/fiber), Token Ring, Switched and Routed
Hardware: Sun, HP, IBM, PC Hardware, Siemens HiG/HiQ, ADIC, Quantum, EMC Clariion
Security: RealSecure, Checkpoint Firewall-1, IPFilter, IPSec, IPChains, Tripwire, RSA Keon
Middleware: SunCluster, MC/ServiceGuard, IPMP, MPxIO, VxVM, SVM, Instant Image, LDAP, Netbackup, Commvault, StorNext FS, StorNext Manager, VMWare ESX/GSX
Applications: IPlanet suite of applications, Apache, Oracle, MySQL, Jumpstart, XGig Trace Control, XGig Expert, XGig Performance Monitor, Navisphere, Navisphere layered applications
Storage: Sun, StorageTek, EMC (CX, CX3), NetApp, ADIC, Quantum
Storage Protocols: FC, SCSI, NFS, iSCSI
SAN : Brocade, Qlogic, McData, ADIC SNC, Cisco, Emulex


Professional Experience


May 2007 -- present
Dell Canada, Toronto, ON, Canada
Systems Integration Sr. Consultant

Responsible for installation and post sales support of Dell branded storage systems and servers. Installation of Clariion CX300 and CX3 storage arrays in direct connect and fabric configurations. Installation of Dell OEM'd tape libraries into customer environments. Troubleshooting of array and SAN related problems.

Major Responsibilities:
• Installation and configuration of Storage Area Networks into customer environment
• Upgrading of existing storage arrays to newer models
• Upgrading of SAN fabrics
• Upgrading of HBA drivers and firmware on multi vendor operating systems
• Providing of basic training for customers
• Ensuring design and architecture meets customer expectation

May 2006 -- May 2007
ADIC/Quantum, Redmond, WA, USA
Systems Engineer

Responsible for pre and post sales support of tape library and disk based backup systems for Western Canadian customer base. Pre Sales support included responding to RFP. Post sales support includes the installation and professional services as well as all after installation support such as break-fix and upgrades of automated tape library systems. Day to Day work also includes dealing with customer issues and acting as interface between the customer and ADIC/Quantum to ensure highest level of customer satisfaction.

Major Responsibilities:
• Installation and service of automated tape library systems
• Design and architecture of backup solutions
• Troubleshooting of complex problems relating to tape library hardware, firmware and SAN



November 2001 -- May 2006
Shaw Cablesystems, Calgary, Alberta, Canada
Senior Planner Data Center Services

Administration and troubleshooting of several SunCluster 3.0 and 3.1 installations running Sun IPlanet applications as well as Oracle 10g Enterprise and Oracle 10g RAC database applications in a large 24/7 datacenter environment. Responsible for the architecture and design of the server and SAN infrastructure for those clusters. Responsible for all aspects of performance monitoring and tuning on Sun Hardware running Solaris 8, 9 and 10. Troubleshooting of all hardware and software related problems. Development of SunCluster probes in C and shell script. Development of custom jumpstarts using Sun Jumpstart. Participating in 24/7 on-call rotation for all infrastructure related services

Major Projects:
• Architecture and design of a new server and storage infrastructure for residential mail to support 500k users per mail store
• Evaluating of new hardware for residential mail infrastructure
• Development of automated jumpstarts for Sun servers using jumpstart and jet
• Moving of residential web services to NetApp 3020 clustered filers
• Installation and configuration of Siemens HiQ8000 soft switches
• Design and implementation of disk based backup for residential mail services
• Design of cluster and storage infrastructure for Oracle 10g RAC for call data records
• Design of cluster and storage infrastructure for traffic management system


October 2000 -- November 2001
GE Capital IT Solutions, Calgary, Alberta, Canada
Senior UNIX Analyst

Assigned as Senior UNIX Analyst to Petro Canada. Responsible for several MC/ServiceGuard installations running Oracle and SAP as well as the retail point of sales system for Petro Canada's downstream environment. Participated as part of the initial team in the transition from ISM Global Services to GE Capital IT Solutions managed services. Responsible for administration and troubleshooting of sever and storage hardware and software. Participated in 24/7 on-call rotation. Leading and mentoring of junior and intermediate systems administrators.

Major projects:
• Re-architecture and deployment of retail point of sales system in highly available environment based on MC/ServiceGuard and EMC SRDF
• Development of MC/ServiceGuard packages for 3rd party products in PERL
• Design of timekeeping system using NTP for all UNIX servers.
• Rollout and administration of RSA Keon
• Rollout and administration of Tripwire for UNIX production environment.
• Reconfiguration of HP-UX (10.x and 11.x) kernels to reflect higher workload



July1999 -- October 2000
Exigen Group/Connectivity, Saint John, New Brunswick, Canada
Senior UNIX Analyst

Administration and troubleshooting of Windows NT based office network. Responsible for the administration of a MS Exchange based mail service. Administration and troubleshooting of Veritas First Watch cluster on Sun Solaris 2.5.1 and 2.6 running Sybase and Genesys CTI software. Responsible for the administration of several Checkpoint Firewall-1 clusters. Performance monitoring and tuning of server and storage hardware and software. Troubleshooting of all server, storage and network related problems. Participation in the development of a company wide security policy based on BS7799. Leading and mentoring of junior and intermediate system administrators.

Major Projects:
• Design and implementation of a network based backup solution for the database and CTI servers using NetBackup
• Design and implementation of a Linux based VPN between Latvia and Canada using Free/SWAN
• Design and proof of concept for continental application clusters using SunCluster
• Design and implementation of highly available firewall clusters using Rainwall and Checkpoint Firewall-1 firewalls


October 1997 -- July 1999
Atlantic Systems Group, Fredericton, New Brunswick, Canada
Systems/Network Administrator

Assigned to New Brunswick Telephone Company as intermediate systems administrator. Responsible for 25 IBM AIX and Sun Solaris servers running telephony and billing applications. Responsible for patching, upgrading and troubleshooting of assigned servers. Participation in the design and rollout of a NTP based time keeping solution for NBTel's UNIX environment. Participation in 24/7 on-call rotation.
Assigned for a short term project with New Brunswick Department of Education to develop administrative scripts for a IMAP mail system.

Major Projects:
• Development of administrative scripts for IMAP mail infrastructure
• Participation in the implementation of a disaster recovery strategy for NBTel
• Participation in the design and implementation of a NTP based time keeping solution




September 1996 -- October 1997
Storage Tek Germany, Frankfurt, Germany
Systems Engineer

Assigned for 6 months to Deutsche Lufthansa as Systems Engineer responsible for the configuration and maintenance of Network Systems DX and DXE routers. Responsible for the design, implementation and troubleshooting of network security solutions based on Network Systems BorderGuard routers and NetRanger intrusion detection system at customer sites. Pre and post sales technical support for BorderGuard based security solutions for national sales team. Responsible for the administration and troubleshooting of security test lab in Frankfurt, Germany

Major Projects:
• Design and implementation of security test lab to test BorderGuard routers and NetRanger IDS



Education and Professional Training

March 1994 -- September 1996:
BFW School of Technology, Heidelberg, Germany
Graduated with Associates Degree in Information Technology

April 1997: NetRanger Installation and Configuration Workshop, Stockholm, Sweden
June 1997: Sun Solaris Administration and Advanced Administration, Munich, Germany
December 2000: Keon Administration and Advanced Administration, Calgary, Canada
December 2000: HP-UX for Advanced System Administrators
January 2001: MC/ServiceGuard Administration, Calgary, Canada
February 2001: EMC Control Center, Eagen, USA
February 2002: SunCluster 3.0 Administration, Calgary, Canada
March 2005: IPUnity Harmony 6000 Administration, Calgary, Canada
May 2005: Siemens HiQ8000/HiG1200 Basic Administration, Calgary, Canada
October 2005: Dynamic Performance Tuning and Troubleshooting with DTrace, Calgary, Canada
November 2005: Siemens HQ8000/HiG1200 Advanced Network Troubleshooting, Dallas, USA
February 2006: SunCluster 3.1 Advanced Administration, Calgary, Canada
June 2006: ADIC Scalar 1000 Field service and support, Denver, USA
July 2006: Scalar i2000 library connectivity, setup and support, Denver, USA
July 2006: ADIC supported tape drives intermediate service and support, Denver, USA
September 2006: ADIC intermediate and advanced SAN training, Denver, USA
September 2006: Introduction into setup and troubleshooting of Quantum M, P and PX series tape libraries, Irvine, USA
December 2006: SNC Technical Specialist, Denver, USA
January 2007: StorNext Filesystem, Denver, USA
April 2007: DXi 3500/5500 installation and support, Denver, USA
June 2007: Navisphere layered applications, Austin, USA
June 2007: CX3xx and CX3-xx hardware and software, Austin, Tx
November 2007: Commvault Galaxy 7.0 Systems Administration and Engineering

Certifications
See above


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