CIO Resume

Title
CIO

Primary Skills
CHIEF INFORMATION OFFICER Information Technology Infrastructure / Technical Integration Management Operations

Location
US-CA-Folsom (will consider relocating)

Posted
Jan-10-09


Objective:
CHIEF INFORMATION OFFICER
Information Technology Infrastructure / Technical Integration Management
Operations / Business Compliance / Risk Management / Information Integrity
SUMMARY OF QUALIFICATIONS

22+ years of progressive contributions with industry leader (Intel). Keen analyst, strategic thinker and creative problem solver with solid business acumen. Proficient in:


Infrastructure Development / Network Systems Support
COSO / Cobit / SOX / Regulatory Compliance
Strategic Planning / Business Continuity
Risk Assessment / Disaster Recovery
Capacity Planning / Best Practices
Technology Needs Assessment
Business Impact Analysis
Enterprise Applications / Mergers & Acquisitions
Information Technology Infrastructure Library
Team Building and Organizational Leadership
Voice Communications Systems Integration
Vendor Partnerships / Negotiations
Systems Security Outsourcing
Budget Management
STRATEGIC PLANNING FINANCIAL GLOBAL IMPACT
Directed/taught Strategic planning. Enterprise wide responsibilities with staff of 150 personnel throughout United States, Greater Europe, and ASIA. Managed budgets of $120,000,000, maximizing ROI. Created Intranet design for Intelliquote, ROI plan to acquire VOIP phone system Training achieved $2M revenue by streamlining data processes and tracking location of orders. Implemented physical and data security to protect improper access to data and physical buildings preventing access of PII. Formed SOX team and identified key players needed to support attestation process culminating in smooth external audit review - no issues. Introduced PMI methodology to Intelliquote and adopted SDLC process.

HEALTHCARE PROJECTS
Teamed with healthcare consortium (Doctors, Administrators and Technologist) to identify technical solutions to implement X-Ray system interface to computer system display. Reduced X-Ray delivery from weeks to minutes. Provided technology design to monitor patients remotely, including telephony capability.

INSURANCE PROJECTS
Negotiated $100K contract savings and implemented state-of-art telephony system with VOIP technology. Increased sales calls 40%. Developed 90-day plan that realigned customer services organization by streamlining organizational structure, Met insurance carrier caseload backlog metrics and revitalized employee morale. Improved IT organization productivity by 30% via introduction of PMP. Delivered 12 carrier enhancements for Marketing and integrated key programs to support $2M positive impact on P&L.

MANUFACTURING PROJECTS
Directed Enterprise Wide Business Impact Analysis (BIA) to identify impact from catastrophic control failure. Formed team, developed detailed assessment survey, built central database for data collection and created timetables. Negotiated $200K cost reduction. Presented 350-page report to Executive Management Team, including division summaries and graphs based upon impact of outages, resulting in enterprise-wide implementation of risk management. Received Division Recognition Award for effort.

EDUCATIONAL DEVELOPMENT, AFFILIATIONS & HONORS

Master of Business Administration / Bachelor of Science in Business Administration
University of Phoenix, Sacramento, California

Certified Identity Theft & Risk Management Specialist (CITRMS)
Certified Instructor - Transition Management (William Bridges)

Internal Systems Audit Control Association (ISACA) (President, 2005-2007 * Membership Director, 2004-2005)
Qualified Intel Instructor: Constructive Confrontation * Micro-Inequity * Managing the Performer * Project & Program Management * Strategic Skills Management

Honors: Intel Division Recognition Award (1986-2001) for Data Center Move, Infrastructure Implementations, Software/Hardware installations / Intel Achievement Award (2003) Program: Automated Operations / Presidents Council: Lifetime Volunteerism Award (2006) / Sacramento Father of the Year Award (2005)

Micro-Inequity Training / Performance Management / Budget & Financial Planning / Strategic Planning Trainer
Published various articles on Intel's and Intelliquote's Intranet / Contributed data security SME information on CIO Blogs
Chairman of Intel's employee group forum- 6 years
Coordinator for Habitat for Humanity home building project
Park Cleanup Leader - Formed teams by section, organized group, scheduled lunch for 200 volunteers
Guest Speaker for Consumes River College

Michael R. Stanford
Resume / Page 2

CAREER PROGRESSION

IntelliQuote Life Insurance / El Dorado Hills, CA
2007 - 2008
CIO/IT DIRECTOR
Responsibilities:
* Provide strategic direction for IT organization consisting of 13 Senior IT personnel; Systems Engineers, .Net Developers, DR - Business Continuity Manager, Program/Project Manager, Product Manager, Network Specialists, Business Analysts.
* Director for 2 departments: IT and Customer Services (35 person organization).
* Manage program/projects from inception to delivery, provided process improvements.
* Develop systems recovery strategy.
* Develop physical and data security strategy.
Achievements:
* Designed Intranet Web Site housing critical data/information: roll out of capability received standing ovation at conference.
* Developed ID Badge Implementation Strategy. Implemented a full proof physical security program (completed in 35 days).
* Developed Team/Executed Physical Security using electronic access avoiding catastrophic compromise of information.
* Enhanced Internal Infrastructure with auto screens and in-focus projectors to create professional viewing room.
* Improved Customer Services Metrics; devised action 90-day plan. Reorganized department eliminating redundant functions, reduced caseload from 300 to less than 100 per service representative, greatly improving morale and efficiency.
* Introduced PMI Project Planning Methodology and Processes: re-evaluated projects and developed realistic project timelines and priority system. Within 65 days all IT projects were delivered On Time or Ahead of Schedule.

Intel Corporation, Information Technology / Folsom, CA
Progressively advanced within corporation with proven achievements. Progression as follows:
1984 -2006
CIO/ IT DIRECTOR
Responsibilities:
* Direct production support team consisting of 150 persons worldwide, including IT Compliance group, Data Center Services Group and Enterprise Business Applications, serving worldwide consumers.
* Manage SOX compliance controls testing.
* Audit Disaster Recovery and Business Continuity Plans.
* Manage IT infrastructure and Systems Engineers in 24/7 data center services.
Achievements:
* Automated Operations: led team to consolidate server and mainframe operation into single operations, realizing $5MM cost savings. Received Intel Achievement Award (IAA), highest-level award given at company.
* Data Center Relocation: led flawless physical data center move during weekend with -0- customer interruptions.
* Server and Mainframe Installations: led numerous mainframe hardware, tape and DASD upgrade over 15-year period.
* Worldwide Business Impact Assessment (BIA) for Intel Enterprise: led 11-month project involving 30 divisions (150-person data collection team) to assess critical break point and controls. Developed central survey database, compiled data into; summary by department, risks of each department and graphs. Presented 350 documents to President of Intel.
* Midrange Computer Move: performed physical inspection, completed topology view diagram, verified connectivity and teamed with vendor for smooth cutover in installation of system at new site during weekend.

BUSINESS COMPLIANCE DIRECTOR
Responsibilities:
* Oversee staff of 5, including Business Compliance Managers and Audit Analyst in IT-compliance audits, ensuring all business risks were anticipated, recognized and appropriately managed.
* Administer and manage SOX for entire Enterprise to meet E&Y attestation requirements.
* Manage Audit process for Disaster Recovery Plans and Business Continuity Plan.
* Develop Compliance Roadmap utilizing best practices, procedural efficiency, risk management and regulatory standards
* Utilize COBIT methodologies framework to provide environmental assessment and consultation support for key departments.
* Prepare reports and audit findings; perform Guest Audits with Internal Audit Group.
Achievements:
* Developed business compliance audit roadmap and team.
* Directed management audits from disaster recovery planning to SOX quality assurance testing.
* Improved efficiency of Information Systems Security Audit Criteria.
Michael R. Stanford
Resume / Page 3


Intel Enterprise Career Progression Continued:


BUSINESS OPERATIONS MANAGER
Responsibilities:
* Oversaw day-to-day operations of Strategy and Development Group (7 Key Technology Strategist) in IT Innovation strategy.
* Develop portfolio management strategy including budgeting, forecasting, staff assignments, status reporting, and quarterly objective writing for CIO approval.
* Worked with medical field on technology integration
* Perform benchmarking, financial planning, asset / resource management, demand forecasting, and release management.
* Lead for special projects from inception through completion.
Achievements:
* Developed and Managed Market Business Process Modeling: improved process efficiency and quality.
* Corporate and Departmental Liaison: leveraged technologies and responded to customer issues / requirements.

ENTERPRISE PRODUCTION SUPPORT MANAGER
Responsibilities:
* Provide leadership and guidance to more than 120 employees within L1 / L2 / L3 Enterprise Applications Production Support, SAP / Common Core, PeopleSoft, Oracle E-Business, and e-Business environments.
* Manage re-engineering end-to-end processes across L1 / L2 / L3 support and applications development organizations.
* Key responsibly of materials, finance, accounting, planning, and logistics of applications systems.
* Maintain service metrics for 60+ corporate-wide applications.
Achievements:
* Ensured Business Continuity for critical systems and e-Business expansion for Web Order Management System.
* Improved Call Center Resolution Rate 40%: instituted effective staff training and developed problem determination menu.

ENTERPRISE BUSINESS CONTINUITY MANAGER
Responsibilities:
* Direct business continuity program for International IT projects; manage 8 Disaster Recovery Analysts.
* Analyze business impact; plan, test, design, consult, SOD, and facilitate educational / certification programs.
* Develop DR and Business Continuity Plans for Enterprise; ensure critical business functions within defined time frame.
* Introduce current DR tools and processes to business group owners; form Corporate DR program office.
* Manage DR risk mitigation and notify Corp Audit of outstanding issues.
Achievements:
* Developed and Instituted Disaster Recovery And Business Continuity Plans for both financial and operational processes.
* Steered Management Group that utilized virtual tools and video; mentored individuals in resolving issues related to complex system functions.
* Spearheaded Corporate-Wide Project that streamlined disaster recovery redundancy while leveraging mainframe and client server technology / configurations.

Prior positions for Intel included Operations Service Center Manager and Data Center Services Manager

SELECT KEY PROJECTS


* Automated Operations Project
* Data Center Relocation Project
* Mainframe, Server Upgrade Project
* Hardware Configuration Project
* Data Center Build Project
* Operations Service Center Project
* Business Impact Analysis Project (BIA)
* Design eCommerce design strategy
* Workload balancing and Server Metrics Design
* SOX (Sarbanes Oxley) Program
* IntraNet Design Project
* Microsoft 2007 Suite Upgrade
* Server Infrastructure RFP/RFQ and vendor selection
* Network Systems integration and design
* VoIP Telephony Project
* Data & Physical Security Project
* Disaster Recovery Planning Project
* Insurance Carrier Upgrade Project (AIG, Prudential)

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Folsom, CA | Resumes in California

View other CIO resumes, IT Manager resumes