MS Word, Excel, Metric Stream, Lotus Notes, Adobe Acrobat, PeopleSoft, Google Docs, Documentum
OBJECTIVE: Document Control Management
SUMMARY: A versatile and diligent Document Management Quality System Professional with over 15 years experience in a technical environment.
Reputation built on excellent support and follow through with attention to detail and commitment. Extensive experience and knowledge of document control process and management in a global corporation.
Communicate well with cross-team members and all levels of an Operation.
Computer Skills: MS Word, Excel, Metric Stream, Lotus Notes, Adobe Acrobat, PeopleSoft, Google Docs, Documentum (Electronic Document Managing System) , IDMS (Integrated Data Management System)
Accomplishments: Successfully reduces the customer specification review cycle-time to five days or less increasing customer satisfaction. Transitioned the 6 month rolling cycle time for specification review from period to quarterly
EXPERIENCE: Fairchild Semiconductor Headquarters San Jose, CA 1995-2012 Document Control Specialist Corporate Quality Systems Supported all Product lines and Product Engineers, Field Application Engineers, Field Sales, Marketing.
Reviewed all incoming customer product specifications for the corporation ensuring compliance, track, summarize results, customer response.
Maintained metrics for the corporate document review process.
Processed special customer requirements into an internal document for implementation.
Performed Product Item Maintenance and database entries in Peoplesoft that define an item for build .
Managed Product Documentation Engineering Change Orders in an Electronic Document Managing System, ensuring accuracy and integrity of data, route through the factories for approval, track, send release notifications.
Accurately interprets assembly drawings, schematics, datasheets, specification charts, worksheets, work instructions and procedures.
Completed customer Quality questionnaires and surveys.
Participated in Quality internal audits for Commercial and Automotive product specification review process based on ISO-9000 and TS-16949 standards.
Maintained control of Corporate Quality Records, Processes and Procedures. Ensured accuracy and integrity of data maintained in Document Control database. Analyzed processes for continuous improvement.
Volunteer Activities: Women of Faith Convention, San Jose Jazz Festival, San Jose Tech Museum Youth Science Fair Mary Rodriguez