Resume of IT Director Manager

Title
IT Director Manager

Primary Skills
Identify operational, business, and client needs as well as introduce technical programs/solutions

Location
US-IL-Bolingbrook

Posted
Aug-13-07

Accomplished hands on IT leader and specialist with over 10 years of experience impacting organizational performance through expert alignment of technical resources with enterprise objectives. Bottom-line, big picture thinker reputable for the strategic orchestration of diverse technical platforms, elevating operational quality, keeping expenditures in check, and boosting productivity/efficiency.
* Identify operational, business, and client needs as well as introduce technical programs/solutions that fuel revenues and optimize performance quality.
* Generate enthusiasm of peers and staff by pioneering change and breaking ground into new territory, resulting in overhauling procedures to excel in workflow and operational efficiencies.
* Provide team members with the resources, training, support, and motivation to exceed objectives while complying with quality standards and regulations.


Productive Budget Management * Performance Management * Project Management
Executive Strategic Planning * Procedural Development * Team Development
New Systems Development/Implementation * IT, Disaster Recovery Plans
Network Administration * Network Infrastructures * Network Security
Database Development * Vendor Relations * Negotiations

PROFESSIONAL EXPERIENCE

CAMCO, INC., Chicago, Illinois * 1996-2006

Acquired by Village Green Companies in late 2005, the consolidation with CAMCO resulted in a property management firm with locations in 15 states across the U.S., over 1,000 employees and in excess of 100 properties consisting of multi-family housing and commercial real estate.

Director of Information Services (2003-2006)
Commanded a team of 5 specialists providing software/hardware support and software development. Contributed to strategic planning, organizational performance and operational enhancements. Served as liaison with department managers to drive projects and achieve company-wide goals.

Operational Enhancements:
* Originated the position of Director of IS accompanied by appointment to the executive staff.
* Accelerated identification/troubleshooting of operational issues by recommending implementation of new communication initiatives.
* Boosted efficiency of workflow and operational processes by implementing property management software from "cradle to grave" including vendor relations, project management, program customization, data migration, training and project launch across 45 U.S. based sites.
* Drove the creation of custom reports by initiating and leading meetings with departmental directors.
* Streamlined tracking of marketing contacts by designing and implementing a web-based database application program.
* Recruited by the company president to oversee the creation of pricing/marketing software ultimately resulting in writing the database and securing two databases from the property management vendor at no cost to the company.
* Improved employee morale while generating solutions for optimal operational efficiency as a result of conceptualizing and implementing a feedback program supported by the executive team.

Information Systems Manager (1997-2003)
Directed overall operations of the IS department including the development and maintenance of the local area network (LAN) and corporate equipment. Ensured top performance of 4 technical specialists charged with software/hardware support and software development.

Operational Highlights:
* Enhanced information dissemination through creation/implementation of corporate intranet.
* Spearheaded the launch of a remote access system generating LAN connectivity and file access from all sites.
* Optimized performance of banking and payroll software by correcting a variety of Y2K issues.
* Recaptured the confidence of the company by restructuring and assembling a highly efficient and effective team.
* Awarded the Technical Excellence Award for creating outstanding computer network reliability as a result of executing a LAN expansion consisting of 14 servers.

Network Administrator (1996-1997)
Primary leadership force for network stability and LAN performance including 2 servers and 120 work stations. Troubleshot hardware issues for the local office as well as over 60 sites across the U.S. Recommended network hardware and software purchases. Resolved hardware help-desk issues and reported updates to the Information Systems Manager.
* Eliminated external consulting expenses by promoting in-house web site management as well as content creation and redesign.
* Reviewed, researched, and recommend the implementation of Microsoft Exchange for e-mail.
* Designed, wrote, implemented, and replaced the Human Resources database application system.
* Achieved promotion to Information Systems Manager within 7 months.


ADDITIONAL HISTORY (full details upon request)

IOWA GRAIN COMPANY, Chicago, Illinois * 1994-1996

Network Administrator (1995-1996)
* Managed the LAN consisting of an AS400 server, a Novell Netware server, Microsoft workstations and dummy terminals.
* Delivered expert hardware/software help-desk support to employees and independent brokers across the US.
* Enhanced workflow and minimized data compilation time while reducing company liability and increasing productivity through the development of a MS Access database.

Night Processor (1994-1995)
* Streamlined operations through Visual Basic and PDQComm programs.
* Developed and implemented a system to monitor computer room temperature.


EDUCATION

Bachelor of Science in Electrical Engineering
University of Illinois at Chicago, Chicago, Illinois
Rutgers University, Newark, New Jersey
Tau Beta Pi (engineering honors society)
Eta Kappa Nu (electrical engineering honors society)

Certifications
See above


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