Technical Writer Resume

Title
Technical Writer

Primary Skills
16 years experience writing, editing and proofreading technical materials. Specialty in software documentation.

Location
US-WI-Milwaukee

Posted
Jan-25-09

SUMMARY
Approximately 16 years experience writing, editing and proofreading technical materials. Specialty in software
documentation. Familiarity with programming concepts and terminology. Quick grasp of new software and concepts.
Ability to focus on overall project as well as handle large amounts of detail. Very strong analytical skills.
Understanding of the differences between writing for print and writing for on-line presentation. High degree of
empathy with non-technical software users.

EDUCATION and TRAINING
B.A., DePauw University, Greencastle, Indiana, 1969
Major in English, minor in philosophy
Certificate in computer programming and operations, Control Data Institute, Milwaukee, Wisconsin, 1983

RELEVANT EXPERIENCE
Compuware, Milwaukee, WI
Technical Writer, January 2007 to September 2008.
Wrote and updated user guides and training documents for clients in the brewing and medical equipment
industries. Wrote IT business procedures for a client in the insurance industry.

Briggs and Stratton, Wauwatosa, WI (through Argus Technical Services)
IT Technical Writer, April, 2001 to November, 2006
Wrote and updated user guides and quick references for SAP, web-based applications and other company
systems. Wrote user help for applications on the company extranet. Edited and managed Sarbanes-Oxley
compliance documents for the IT Department.

Cooper Power Systems, Franksville, WI (as a freelance)
Technical Writer, 2000.
Wrote and updated help files for the Adviser Reliability Workstation.

Cooper Power Systems, Franksville, Wisconsin (through Manpower)
Technical Writer, 1999.
Wrote help files for the Adviser Reliability Workstation (drawing, data entry and circuit analysis for power
distribution systems) for the Systems Engineering Department ; wrote user documentation for EdisonCom
(relay management program) for the Protective Relays and Integrated Systems Department.

Siemens Fossil Power Corporation, West Allis, Wisconsin (through Manpower)
Technical Writer, Document Management Department, 1998-1999.
Wrote document type specifications, department procedures and "read-me" documents for future maintenance
of Document Management and Engineering Department intranet web sites.

Technical Writer, Technical Publications Department, May through August, 1998.Rewrote rough translations of documentation for generators and steam turbines.

Quad/Tech, Pewaukee, Wisconsin
Technical Writer, 1985 through 1987.
Wrote user manuals for in-house software and operator manuals for Quad/Tech products

Data Retrieval Corporation, Milwaukee, Wisconsin
Technical Writer, 1984-1985.
Wrote user documentation for Data Retrieval's ALTER word processing system. Worked with a partner on the
Terminal Operator's Manual and Command Reference Manual.

Howard Needles Tammen and Bergandoff, Milwaukee, Wisconsin.
Assigned to the Program Management Office of the Milwaukee Water Pollution Abatement
Program.

Staff Assistant, Geotechnical Engineering Group, 1981-1983.
Work included editing correspondence, writing informal weekly and monthly reports and documenting data
entry software.
Editor, 1979-1980.
Edited formal reports and technical memoranda with occasional rewriting.
Proofreader, 1979.
Proofread all types of Program Management Office documents.

OTHER WORK HISTORY
Self-employed craft worker, 1988 through 1994
Varied experience in horticulture, office work, retail sales and library work

Certifications
See above


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