Resume of Software Quality Assurance Analyst

Title
Software Quality Assurance Analyst

Primary Skills
Black Box SQA

Location
US-WA-Seattle

Posted
Jun-21-07


WORK EXPERIENCE

Action Ice
Orlando, FL
Administrative Assistant
December 2003 to April 2007
Work as the assistant to the president of a small but growing ice company. Duties include (but not limited to) manage daily paperwork, develop and implement procedures to streamline routine tasks, establish and maintain personnel records, oversee plant health and safety programs, provide first-tier computer support, create and print reports as needed, keep specific inventory records, track office supplies and maintain company files. Assist other management staff as needed. Perform occasional bookkeeping duties, including using QuickBooks to track daily transactions, managing accounts receivable and accounts payable, counting daily proceeds and researching discrepancies. Carry out a wide variety of other tasks as needed.

Riverdeep Interactive Software
Redmond, WA
Quality Assurance
June 2002 to September 2002
Perform black box testing of educational software, primarily Mavis Beacon Teaches Typing and Zoombinis Island Odyssey, on both Windows and Macintosh platforms, including testing functionality, limitations, platform consistency, and limited localization testing. Perform black box testing of a PDA version of Mavis Beacon Teaches Typing on Palm and Visor hardware. Use test cases and asset sheets to review functionality and accuracy of programs. Enter all issues found into a bug log used by development and testing. Review and update the contents of the bug log, and provide additional information to development as necessary. Review user documentation prior to release.

ScenicSoft, Inc.
Lynnwood, WA
Software Quality Assurance Analyst
November 2000 to January 2002
Perform black box testing of Preps, electronic imposition software used in the printing industry, on both Windows and Macintosh platforms, including testing functionality, limitations, platform consistency, and limited localization testing. Enter all issues found into a bug log used by development and testing. Collaborate with other QA team members in assessing and prioritizing bugs. Review and update the contents of the bug log as necessary. Work with development as necessary regarding specific issues. Write test cases and test guides to be used in future testing. Serve as an information resource for writers of user documentation. Review user documentation prior to release.

Lynx Medical Systems
Bellevue, WA
Qualitative Analyst
May 1999 to November 2000
Perform black box testing of programs used in hospital emergency rooms, with a SQL Server back end using the client/server model, including developer interviews, test plan creation and maintenance, and benchmarking the product. Review and update the contents of a bug log used by development and testing. Collect and catalog file sets for all products for several consecutive releases. Make all products available for easy distribution to product implementers.
Data Specialist
August 1998 to May 1999
Receive and organize patient logs and medical charts from hospital emergency rooms in electronic and paper formats and prepare them for use. Troubleshoot missing and mismatched charts.

Keane
Kirkland, WA
Technical Support Representative
November 1997 to June 1998
Provide technical support by telephone to the general public. Research and work with other technicians as necessary to resolve customer issues. Document each technical support call in an incident tracking database.
January 1998 to June 1998
Provide technical support for Microsoft Greetings Workshop, Picture It!, Image Composer, and an HP OEM version of Publisher on the Windows 95 platform.
November 1997 to January 1998
Provide technical support for Adobe Type Manager, Type Reunion, Type On Call, Printer Drivers, and Type 1 fonts on both the Macintosh and Windows platforms.

EDUCATION HISTORY

Bellevue Community College, Bellevue, WA
Graduated March 1989 with A.A.S.

Bellevue High School, Bellevue, WA
Graduated June 1985 with High School Diploma

REFERENCES

Available upon request.

Certifications
See above


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