Resume of Program Manager

Title
Program Manager

Primary Skills
Accomplished, results-driven Program Manager with 8+ years experience leading and contributing to high-profile projects

Location
US-WA-Seattle

Posted
Dec-19-07


PROFESSIONAL SUMMARY

Accomplished, results-driven Program Manager with 8+ years
experience leading and contributing to high-profile projects
at Intrinsyc Software International, Microsoft and IBM.
Consistent record of achievement in project management and
consultative engagements, with ability to identify business
goals, envision the solution, develop strategy, estimate
resources and deliver projects on time and within budget.
Broad background spans several years of small business
ownership and new business development in China. Also fluent
in Chinese.
* Broad technical and strategic background, skilled at
working with corporate leaders to translate business
requirements into technology solutions.
* Respected team leader with a demonstrated ability to
recruit, train and motivate others to exceed established
goals.
* Recognized for demonstrating practical yet imaginative
approaches to service delivery, workflow management and
process improvement.

KEY COMPETENCIES
Program/Project Management
Strategic/Tactical Planning
Agile Software Development
SDLC/SCRUM Methodologies
Staffing & Management
Product Development & Release
Testing & Quality Assurance
New Business Development
System Integration & Support
Client Relationship Management

PROFESSIONAL EXPERIENCE
INTRINSYC SOFTWARE INTERNATIONAL, Bellevue, WA; 2006 -
Present
SYSTEMS PROGRAM MANAGER
Managed Tools team in producing the localization tool and
UXDesigner, a Microsoft Visual Studio Plug-in development
environment for creating applications and UI interfaces for
the Soleus Platform, Ensured successful process through the
SDLC for Intrinsyc, a manufacturer of high-level software
platforms for mobile and embedded devices.
KEY ACCOMPLISHMENTS:
* Single handedly completed localization of reference UI
into Simplified and Traditional Chinese in 2 months.
* Oversaw production of multiple system level features,
including ascending ring tones, tap and hold, and second and
final implementation of DeviceLock.
* Improved UXDesigner by adding/modifying features for
external release.
* Championed, designed, scheduled and managed
implementation, integration and testing of localizer tool
that automatically integrated new translations into product
on daily basis. Slashed a 2-3 week manual effort into a 10-
minute automated process, with capacity to add additional
languages at the cost of 2-minutes of build time per
language.
* As Product Owner and backup Scrum Master for 2 teams
involved in major process improvement initiatives, drove a
100% productivity increase despite a 50% staff reduction in
7 sprints.

Volt Information Sciences, Redmond, WA; 2005 - 2006
Software Design Engineer in Test (Consultant)
Client: Microsoft
Supplied technical expertise in the testing and triaging of
WiFi bugs in 3 OEM devices in time for release for the 2005
holiday season. Member of Windows CE Core Network quality
assurance team.
KEY ACCOMPLISHMENTS:
* Improved network performance comparison standardization
on Windows CE.
* Played major role in resolving network performance
issues, improving performance of Yamazaki by 30% in 2
months.
* Fixed bugs in network performance tests that failed
tests under UDP.
* Effectively supported various Microsoft teams, OEM
teams and allied companies with Windows CE WiFi test tools.
Unblocked other teams' setup and QA issues, facilitating
successful shipping of their products.

SHANGHAI HEYE TELECOMMUNICATION SCIENCE & TECHNOLOGY; 2002 -
2004
FOUNDER/MANAGER
Owned and operated small business leveraging Chinese IT
resources to meet U.S. business goals. Scoped operating
plan, budget and justifiability/feasibility to ensure
profitability. Handled business development, staffing and
client relations.
KEY ACCOMPLISHMENTS:
* Drove company with zero investment to $200K in revenue,
$160K+ profit.
* Hired and managed a team of 3 service engineers, 1
local and 2 remote.

SEACHANGE INTERNATIONAL, Shanghai, China; 2003 - 2004
SYSTEMS TEAM LEAD
Oversaw systems team deploying 2 product lines, VoD and
NVoD, from requirements definition through testing,
integration, deployment and training. Monitored cost, time,
scheduling and sequencing on multiple projects.
KEY ACCOMPLISHMENTS:
* Successfully deployed multi-phase custom-built NVoD
system in Seoul, Korea, resolving all interfacing issues
within one week of starting work.
* Effectively trained key customers on system usage and
provided technical support until company acquisition.

MEIXIAN COFFEE, Shanghai, China; 2002 - 2003
Entrepreneur
Researched coffee market in Shanghai and developed a method
to enter market with minimum investment. Established
product/pricing strategy and hired, trained and managed 5
employees.
KEY ACCOMPLISHMENT:
* Created marketing strategies, boosting sales by 30% and
turning profit.

S2S, Austin, TX; 01/2001 - 05/2001
PROJECT LEAD (Consultant)
Led a 5-person team in the build and on-time release of Web-
based educational gaming software using Macromedia Flash.
Wrote proposals and successfully bid for a software product
among 14 teams.

IBM, Austin, TX; 1999 - 2001
SOFTWARE ENGINEER
Supplied system administration and test planning for one
major and 2 minor releases of AIX. Managed a network with
60+ computers among 4 QA teams.
KEY ACCOMPLISHMENT:
* Authored automated test tools for DocSearch, a generic
document search feature for the AIX platform. Supported and
cross-trained internal teams on use of the new testing tool.

TECHNICAL SKILLS
LANGUAGES: C/C++, Java, Perl, Shell Scripting, Assembly
(MIPS)
PLATFORMS: AIX, Windows, WinCE
OTHER: Localization, Networking, WiFi, Cable STB, VoD/NVoD
Technologies, XML, HTML, SQL, Object Oriented Design,
Parallel Programming
SOFTWARE: MS Office Suite, MS Project, Scrumworks

EDUCATION
University of Texas at Austin
B.S., Computer Science, Specializing in Mathematics

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-WA-Seattle »
View all resumes in US-WA »

View other Program Manager resumes, IT Manager resumes