Telecom Technician / Technical Support Resume

Title
Telecom Technician / Technical Support

Primary Skills
Telecom Professional, PC repair, PC tech Support, Hardware Support PC

Location
US-CA-Ventura

Posted
Feb-05-10


Experience

1996--2009 SBC / Pacific Bell / AT&T Walnut Creek, CA

Communications Technician / Central Office

Responsible for, 5 Central Offices, on varying shifts.
Knowledgeable in DS0 thru DS3 Circuits as well as Fiber Optics.
Nortel OC-3, 12, 48, 192, WDM, DWDM, 5200, 3400, 3500, ConnectDX
Cisco 7609 Router, and Cisco 15454.
Alcatel 7450 & 7750. Fujitsu 4100, 4300, 7500,
D-4 Carriers, Multiplexers, Titan, DEXES and DACS Technologies.
Responsible for Maintenance, Provisioning, and troubleshooting in all technologies. Wiring DS0 /T1/ T3/ Sonet
Manage Installations of venders and conduct quality audits. While working with engineering to overcome problems and deficiencies.

Restored office to service after long distance failure.

Take charge during critical outages and alerted all agency's to trouble.

Provision circuits from TIRKS Documents, Via WFADI/DO Automatic system. Also use for Maintenance proposes Read and follow a circuit from A to Z location. Research archives for older circuits to figure out their configuration.

1994--1996 Polytron Inc. San Martin, CA

Telecommunications Installation Technician

Termination of IDF, Risers, Inter-facility cables, as well as Station Connections, for Voice Analog/Digital, and Networking. Oversee upgrade projects, meet with installers. Responsible for Training and Troubleshooting in Computers and Networking. Windows based, and Sun Solaris, Adds, Moves, and changes. 2.5 years as In-House Technician for Sun Microsystems -- Palo Alto, Sunnyvale, Milpitas CA. Maintain Inside and outside connections for all traffic thru facilities. Adds, moves, changes for facility employees for telecommunication, and PC Network, Thin-net Thick-net, 10 base T Ethernet, Hubs, routers, fiber routers/hubs, Engineer new Network paths and connections, subsets. Work with all labs to schedule network usage, outages, and repairs.


1992--1994 Johnson Controls Telecom Division Pleasanton, CA

Telecommunications Installation Technician

Retrofitted 25 Building Chevrons, Richmond Facility for Voice and Networking. Retrofitted 4, 8 story Dormitories for UC Berkley Campus. Also retrofit communications facilities for multiple large office buildings.Experienced with 66, 110, Crone, and BIX terminations. Upgrade Network, test and install all needed software depending on workstation type. Connect and repair Mac Network to Windows based Networks for printing and file sharing.







1982--1992 U.S.A.F. USA and Overseas

Satellite / Wideband Communications Technician Specialist AFSC 60350

Under 3rd AF HQ, 60th Comm Group, Travis AFB, CA. Respond to Missions anywhere needed in the World within 24 Hours. Fixed and Mobile Satellite and UHF/ VHF, and HF Communications. Train personal on computer software, and developed software for comm systems. Crypto Certified, KG-84, KG-7, URC-110 Radio, LST-5B Certified Modular Dis-assembly for Motorola Warranty Coverage. Certified Motorola Technician march 1990.

Desert Shield /Desert Storm 6 Month Tour. For Support and Tactical Communications.

Assisted in Developing Reliable Satellite Communications System for Worldwide Deployment. For 250 Communications Sets, and supplied training for Systems. Work with multiple agency's and company's to develop communication software small enough to fit on floppy disks, for easy destruction. System Hammerrick USAF Mobile Comm.

Saved USAF $1.5 Million, By Repairing Robot for EOD (Explosive Ordinance
Disposal). No Diagrams on hand for repair.


Education

1996-Present
753 hours training on multiple classes on all equipment within Pacific Bell /SBC /AT&T Job Responsibilities. Training record available upon request..

1986--1988 USAF Keesler, AFB, MS

994 Hrs Training to be Certified Wideband Communications Specialist. Including Satellite Communications Specialist retraining Travis AFB. Graduated top 4 of class.

1982-1983 USAF Shepard AFB, TX

840 Hrs Training as Titan II Missile Facilities Technician.

1982 Nevada GED Reno, NV

Computer / Networking Experience

Working with Windows/MSDOS based software since 1987, Building PC hardware/Software systems since 1989, Operating systems -- Windows 95/98, ME, XP, Vista, Linux, Sun OS. Networking, Network Engineering and Connection, LAN/WAN,
Wireless Networking, Email,File sharing, Printing and Troubleshooting of Networking systems. Router and Hub Connections, and programming of routers locally or remotely. Remote Computer access for configurations checks and fixes.

Awards and Achievements

2008 Letter of Achievement Bank Of America for AT&T
2005 Oversee Cleanup Project Repair Network Reliability AT&T
1997 Above and Beyond the Call Award Pacific Bell / SBC
1991 Desert Shield / Desert Storm USAF
1990 3rd Achievement Medal USAF
1989 1st & 2nd Achievement Medals USAF

Certifications
See above


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