Resume of Project Manager

Title
Project Manager

Primary Skills
Managed and coordinated the migration process, conducted training sessions for new enterprise-wide products

Location
US-NY-Long Island City

Posted
Feb-04-08


Project Manager (Contract), Morgan Stanley, June 2007 - December 2007
* Managed and coordinated the migration process for the firm's Change Management System - Technology Change Management
* Conducted training sessions for new enterprise-wide products for users across the firm
* Managed communication activities andcreated materials for the adoption and migration of products for both SOX and non-SOX applications
* Maintained changes to the internal website on a weekly basis in order to create awareness of all products and systems
* Prepared reports for Senior Management to ensure internal and external audit compliance
* Initiated and maintained documentation and procedures to mitigate future user impact and streamline business processes on SharePoint
* Completed and coordinated production support issues and requests with offsite support teams by using internal systems
* Assisted officers of the firm on a daily basis to ensure ease of migration and use of all systems
* Assessed training schedules according to new and current user needs

Project Manager, TD Bank Financial Group, December 2005 - May 2007
* Managed implementations and the change management process for high profile applications such as Commercial Credit Processing, eBank and Visa
* Monitored and coordinated with business and development teams to ensure all project deliverables were completed according to scope, time and cost constraints
* Established performance and delivery criteria to ensure internal and business requirements were satisfied according to specifications
* Conducted thorough analysis and investigation of problems to determine root cause and implemented procedures to avoid future occurrence and disruption of system operations
* Participated in the development and monitoring of User and Business Acceptance testing for new and existing system functionality
* Provided prompt completion timelines, documentation and schedules for projects to meet specified target dates
* Prepared and coordinated system design and requirement documentation as required
* Managed post-implementation production support to business users ensuring issues are resolved with same day turnaround

IT Business Analyst, TD Bank Financial Group, January 2005 - December 2005
* Developed andsupportedsystems used for Credit Risk/Credit Portfolio Management Basel II/ Credit Adjudication within TD Securities
* Managed the implementation and all changes to the Internal Borrower Risk Rating (advanced IRB approach) Override report to ensure accurate data capture for senior management
* Prepared system design and requirement specification documents for software developers, to meet current and anticipated client needs
* Re-designed online support pages to improve the performance and user friendliness of the client system
* Created and executed regression test plans and scripts for Client Profile and Term Sheets to ensure thorough testing and functionality of the system
* Performedcomprehensive testing in QA, UAT and Production environments and exceeded client expectations and timelines
* Provided ongoing post-implementation support to the client by answering their e-mails and phone calls on a daily basis

EDUCATION
Bachelor of Commerce, Ryerson University, April 2005
* Specialization: Information Technology Management
* Minor in Human Resource Management
* Academic awards received in Computer and Management Studies

COMPUTER LITERACY
Software: MS Office (95-XP), MS Visio, MS Project, UML Modeling, SAP R/3, Java, Visual Basic.Net, Lotus Notes, Adobe Photoshop, WordPerfect, ASP.Net, Windows NT/95/98/2000/XP, Outlook, FTP
Internet: HTML, DHTML, Javascript
Database: MS Access, SQL
ITIL Foundations Certified

ADDITIONAL SKILLS AND INFORMATION
* Member of the Ryerson ITM School Council, 2001 - 2007
* Volunteer for ASHA for Education, 2004 - Present
* Successfully completed Project Management, Business Analysis and Team Building courses through TD Bank Financial Group's IT Education Centre
* Interests include current events, travel abroad, and rollerblading

Certifications
See above


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