IT Manager Resume


Title
IT Manager


Primary Skills
Microsoft Certified Professional Certificate in Oracle Programming Certificate C++ Programming


Location
US-KY-Louisville (will consider relocating)

Posted
Sep-29-11

RESUME DETAILS

SUMMARY

A highly accomplished and forward-thinking Sr. IT Manager / Sr. Network Manager with significant information technology experience and solution provider with experience in business solutions in multiple verticals and multiple technologies with budget planning and management, as well as a wide array of expertise.

CERTIFICATIONS
Pursuing ITIL v3 Foundation Course
Six Sigma Lean Green Belt Certificate
Microsoft Certified Systems Engineer
Microsoft Certified Internet Professional
Microsoft Solutions Professional
Microsoft Certified Professional
Certificate in Oracle Programming
Certificate C++ Programming
Certificate in VC ++ Programming
Certificate in UNIX
CCNA Course attended


EDUCATION

BHRATHIAR UNIVERSITY, INDIA
B S (Electronics & Communications Engineering)

TECHNICAL SKILLS

Budget, Purchase, Documentation & Training, IT Policies: Budget Presentations, Purchase, Documentation of Networks, Training Materials & Training users & staff, , Manage Vendors, Write RFPs

Acquisitions : IT review and system integration for 3 Acquisitions.

Server Operating Systems/Software: Windows 2008/2003/2000/NT 4.0 Servers, Microsoft Clustering, Active Directory, Domain Group Policies. MS-SQL 2000/2005/7.0/6.5, Microsoft Exchange 2007/2003/2000/2003/5.5, Blackberry Enterprise Server, Terminal Server, IIS Server Versions ( 7,6,5,4), SCCM , WSUS, MOM, SharePoint Server , VERITAS , Backup Exec 10, McAfee, Norton, Trend Micro Anti-Virus Server, Windows NT, Oracle database 11g etc, GE Sapphire Camera Management Server , Finger Print Management server, Security Management Server, Card Reader Management Server, Netsatisfation fax server, Televantage VOIP Server. Linux, .MPIEX
Virtualization: VMware 4.0/4.1 ESXI/ESX Server with Vcenter Server, VMotion, Hypervisor , VCB, VMware HA, VMware converter, update manager, VMware Player, Vmware View, Veeam Backup. HYPERV
PC Client Operating Systems/Software: Windows 7, Vista/2000/XP/NT 4.0 Workstation, Windows 98/95, Windows 3.1, Outlook 2000/2003, Microsoft Office, VNC Viewer, Symantec Ghost, Palm Pilot, Disk Keeper, NetMeeting, McAfee Remote Desktop 32, Citrix/Terminal Server Client, ACT 2000, LAN Workplace For Windows NT/DOS, PC-NFS / TCP/IP, Norton Anti-Virus, Visio, McAfee Virus Scan, PC-Anywhere, Tight VNC, RDP, Fast support
Hardware: HP/ Compaq Proliant Servers, Dell Power Edge Servers, IBM, Dell , Ethernet, HP/Dell/EMC Storage, DLT Tape Drive, BlackBerry(tm)s, HP Jet direct Cards, Compaq, Palm Pilots, Card Scanners, ThinkPad Laptops, RAID Systems, 4mm DAT tape drives, Terminal Server, X-Stations, Modems, IBM PC, Firewall ( Cisco, Sonic Wall, Checkpoint), Barracuda spam filter, Cisco. Xerox, Canon, Brother, HP3000
Networking: TCP/IP, DNS, DHCP, EIGRP, OSPF, NAT, VPN, SAN, VLAN, STP, RSTP, IP-ROUTING, T1, PPP, FRAME-RELAY, CISCO SWITCHES (2600s, 2900s - 3550s,6500 Series) ROUTERS ( 500s,1700s,1800s,2800s ) , FIREWALLS (Cisco ASA 5505, 5510, PIX, Sonic wall , Watch guard ) . Network monitoring, security, asset, configuration management with Manage engine, Solar winds, Spice works
Large Scale Deployments of Desktops: Ghost Server 2.5 and Ghost cast servers
Backup & Disaster recovery: Symantec backup exec, EMC retrospects for daily and weekly backup. Disaster recovery setup configured with DISKAGENT systems. Mail Archival (Mail Archive, GFI, Veeam, VMware, Acronis
SAN /NAS: Storage with Seagate/ i-omega, EMC, Dell, HP
File Systems: DFS, NTFS, FAT32, FAT
Helpdesk: Helpdesk systems (Frontage, Manage Engine, Zen desk, Spice works)
Databases; Install, configure, upgrade, monitor & support Databases (SQL 2008/2005, Oracle 11g)

Software Rollouts & Applications: Install, configure, upgrade, monitor & support Healthcare Applications ,MDI Achieve, MDS 3.0, CMS, Keane Clinical, Keane EMR, Point click care, Computrition, Electronic Chart System, DART, RFMS, IVANS, Smarlinx, ADP Pay force, eTime, ADP GL, Queshift, SharePoint Servers 3.0, Office 2010, Great Plains Financials, PAM, BOND Medical Billing Software(tm)s, PC Recruiter, Map Point, Visio, Silent Partner, and Microsoft Office 2010,2007,2003,2000

Encryptions: Trend Micro/ Symantec /Black Armor Encryption software for Mobile systems, Mail Encryption software and gateways.

Telephone Systems: Avaya, Mitel, Star 2 Star, Nortel, Cisco
Compliance: HIPPA, NIST, JACHO Documentation
Other software(tm)s /hardware(tm)s experience: Please refer specific jobs below


EXPERIENCE

IT Consulting Role
Wincup: Manufacturing - Atlanta (August 2011 & September 2011)
System Study, Analysis and Documentation
Business Continuity Documentation
Network Drawings, Documentation

Infrastructure:
Network WANs : Sprint MPLS 3mb & One ring Fiber circuits-10mb
Locations: 15 Total Plants & Warehouses
Cisco Routers: 2811, 2600, Switches: 6500, 3560, 3550 , 2960G, 2950,
Firewalls: ASA 5510 ,
Servers: HP3000, DELL , HP
OS: Mpiex, Windows 2008/2003, Linux
Virtualization: Hyper-V
SAN: Dell MD3000

IT Manager
Prestige long- term care facilities and Skilled Nursing Facilities (Totally 20 facilities in 6 different states)
Louisville, KY- July 2010- July 2011
Responsible for planning, coordinating, and supervising all activities related to the design, development and implementation of organizational information systems as well as responsible for maintaining, supporting, and upgrading existing systems and applications.

Responsible for overseeing and reconfiguring a network of servers across multiple data centers and locations across the country.

Responsible for implementing bulk server rollouts to data centers and Desktop rollouts.

Responsible for ensuring 99.999% uptime on all websites and applications and designing procedures for monitoring for failures and Repair.

Plan, Evaluate , Prepare and integrate newly acquired hospital sites IT infrastructure, subsystems ,Domains and Network .

Budget & Purchase: Budget Presentations, Purchase, Documentation of Networks, Training Materials & Training users & staff, , Manage Vendors. Manage Vendors, Write RFPs
Head a team of Three (3) Engineers and support all the twenty (20) facilities from the corporate office.
Servers & Desktop: Install, configure, upgrade, monitor & support 150 Servers (Windows 2008, 2003, MOM, SCCM, IIS, DNS, WSUSHardware, Dell, HP).Install, configure, upgrade, monitor & support 2000 Desktops,
Laptops. (Includes Windows 7, Vista, XP workstations, HP, DELL, IBM Hardware, and RAID.
Desktops Deployments: Deployment of Desktops over the network using Ghost Server 2.5 and Ghost cast servers.
Active Directory & Domain Group Policies: Consist of 20 Child domains in the forest.
Printers: 300 (Xerox, Ricoh, HP, Cannon, Dell)
Firewalls , Routers & Switches: 20 Firewalls & 200 Switches (2 ASA CISCO 5505 , 15 Watch guard firewalls ( x550e,x22e,x55e,x20e,x15) with High Availability.
Install, configure, upgrade & support 14 watch guard 550E Firewalls, 2 Cisco ASA 5505 Firewalls. All the 20 locations are interconnected with Cisco2800 Routers (T1, Frame relay, MPLS).Install, configure, upgrade & support VPN with Cisco ASA 5505, PIX 550, Sonic wall 4200 SSL . Switches 2950,2960,3500,4400.
Virtualization: Install, configure, upgrade, monitor & support VMware 4.0/4.1 ESXI Server with VCenter Server, VMotion, Disaster Recovery, VCB, VMware HA, VMware converter, update manager (20 Host Servers & 60 Virtual Machines). Use also Veeam Backup to replicate and backup virtual environment.
Mail & Terminal server, SharePoint, DFS, Domain Group Policies: Install, configure, upgrade, monitor & support Exchange 2007 Server with 2200+ Mailboxes. Install, configure, upgrade, monitor & support Blackberry Enterprise server ,Terminal Server 2008 with 250 user. Install, configure, upgrade, monitor & support Microsoft DFS.
Applications: Install, configure, upgrade, monitor & support Healthcare Applications (MDI, MDS 3.0, Computrition, Electronic Chart System, RFMS, IVANS, Smarlinx, and ADP Pay force. Install, configure, upgrade, monitor & support SharePoint Services 3.0, Office 2010.
Encryptions: Trend Micro/ Symantec Encryption software for Mobile systems, Mail Encryption software and gateways.
Databases; Install, configure, upgrade, monitor & support Databases (SQL 2008/2005, Oracle 11g)
Backup & Disaster recovery: Symantec backup exec, EMC retrospects for daily and weekly backup. Disaster recovery setup configured with DISKAGENT systems.
SAN /NAS: Storage with Seagate/ i-omega, Dell, HP
Network Monitoring: Network monitoring, security, asset, configuration management with Manage engine, Solar winds, and Spice works
Helpdesk: Install, configure, upgrade, monitor & support Helpdesk systems (Frontage, Manage Engine, Zen desk)
Certification: Compliance with HIPAA, JACHO


Ultra Group Atlanta 3/2001 - 9/2009
Industry: Group of Companies (Telecom, Game Machines Services, IT Services, Healthcare Staffing Services)
Title: Network Administrator / IT Manager

Information Technology: Overhauled technology infrastructure, migrated information technology infrastructure successfully from external source to in-house.

~ Designed, Implemented administered and troubleshoot domain controllers, Mail Servers, Application servers, Data Servers, Web servers, DNS servers, DHCP servers, Active Directory services in Windows 2008/2003/2000 servers , MOM,SCCM, WSUS,IIS,and Windows 7 Vista/ XP/2000 workstations throughout the network for the entire group. Provided enterprise and support solutions 100 s server volume. Active Directory configuration and manintenance.
~ Implemented, Monitored, Administered, Upgraded IBM/ HP/COMPAQ/DELL
~ Design & Implemented network infrastructure
~ Implemented and provided VMWARE 4ESXi solutions
~ Design & implementation of Information Security Management Systems - organizations.
~ Maintaining control of changes to hardware, software, and security mechanisms. Incident Management & Changes to information system specifications prepared and reviewed.
~ Complete Disaster recovery plan was made and executed.
~ Implemented and administered Enterprise telephone solutions for multiple offices.
~ Implemented and administered Enterprise medical billing and recruiting software (BOND, gaming software application and development servers, Great Plains financials erp applications, IT Staffing solutions (PC Recruiter), Great Plains erp for Professional Billing, Game Machine application software. (Silent Partner), payphone application software application (MIST)
~ Managed multiple Datacenter projects, decommissioning and merging server functions/applications.
~ Hired and Trained support staff.

Vision Computers Inc Atlanta 1/1999 - 03/2001
Industry: Computer Manufacturer & Consulting
Network Manager & Solution Consultant

~ Provide solution to clients to implement LAN/WAN.
~ Maintain and support client(tm)s Local area network and wide area network with annual maintenance contract.
~ Provided Solutions, customer service to more than 200 small business clients.
~ Manage a manufacturing unit of Servers, Workstations, and Laptops with 40 production staff.
~ Manage and rotate support staff round the clock for 24 hour support line.
~ Network deployment at client sites.
~ Work account managers on Presales and post sales calls
~ Help account managers with proposals to the clients.

PENTAFOUR SOFTWARE, CA/INDIA 1996- 1998
Network Engineer
Building and configuring Microsoft Windows NT Server on IBM, HP Dell 2645 series servers for various applications including Domain Controller, WINS, SMS, File & Print and Applications Clusters to upgrade the existing Microsoft Windows NT4.0 infrastructure
~ Installing and configuring Server Raid, IBM RSA controllers, IBM Director.
~ Coordinate global deployment of servers. Communicate with various teams to tailor configure the servers.
~ Involved in day to day operations including problem management, change management, systems monitoring and project management.
~ Troubleshooting and resolving pre-production hardware and software issues.
~ Documenting and reporting various phases of project.


Certifications
See above

CONTACT DETAILS

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