Microsoft Certified Professional (MCP)
Microsoft Certified System Administrator
US-PA-Reading (will consider relocating)
Objective: Seeking a responsible career opportunity within an organization, where I can utilize my experience while making a significant contribution for an established, team orientated company with room for advancement.
Experience 2010a"present VP of Operations West-Reading, PA JJ and SAMs Internet Caf, Inc. * Managing day to day Store Operation. * VoIP and Wireless, TV Streaming. * Supervising employees, schedules. * Ordering, Budgeting and daily cash register reconciliation.
2009-2010 Affordable Computers West Lawn, PA Chief Information Officer * Cisco ASA implementation. * Commercial Network planning, setup and implementation * PC, Laptop, Netbook and Server upgrades and repair * Wireless setups * Various Marketing and Advertisement campaigns
2008-2009 Action Communication Norristown, PA Chief Technology Officer * Sprint Telephone system troubleshooting, migrating to VOIP * Network Planning, Router/Firewall (Cisco/Enterasys) configuration and install. * Planning, implementing Evolve IP Solution (Authorized Dealer) * VOIP-SIP solution provider, setup and troubleshooting * Google Analytics, Website performance and TPIas.
2001a"2008 Home Health Care Management Wyomissing, PA IS Technical Specialist, Webmaster * Planned, implemented, managed MS Exchange, including end users Training. * Website Analytics and Network Analysis, using Google, Peassler, WireShark. * Planned, implemented, managed IBM Blade Server with VMware (ESX) on SAN. * Implemented, managed Enterasys N Blade Switch (gigabit Network) and VPN. * Planned, tested and implemented Patchlink (Inventory Management). * Planned, implemented, tested Disaster Recovery Plan (HIPAA). * Planned, implemented, managed Ghost Server, deployed 184 Notebooks in 24h. * Network Security / Intrusion detection, using Solarwinds, Retina, and Observer. * Installed and managed Servers (36) (2000/2003/2008) in all aspects. * Installed, configured, set up and managed SQL Servers 2000/2005 (4). * Planned and build Training Environment for (McKesson, Donor II, MAS, MS Office, MS CRM, Crystal Reports, UltiPro, using Citrix Servers).
1994a"2002 JHI-Web design Reading, PA Project Manager * Planning, designing IntraNet and InterNet pages. * Designing and Planning Networks, and upgrades. * Custom build Servers, Desktop PCas and thin clients. * Cisco and Enterasys security, VPN and RAS implementing. 2001a"2001 A Klatt and Son Construction Reading, PA Senior Support Tech / Project Manager * Maintaining Network in all Aspects (3 Servers, 5 PCas, and 20 Laptops). * Supporting ACAD, GroupWise, Visio and Peachtree for End-user. * Managed Construction Crews in 2 different States. * Created Advertisements and Marketing Campaigns. * Created a Customer Database with tracking. * Implemented a branding strategy with business cards, letterhead, brochures and t-shirts.
1999a"2001 Penske Truck Leasing. Green Hills, PA PC Shop Technician * Providing 2nd and 3rd Level Soft and Hardware support to Employees. * Implemented aGhostinga solution, reduced PC/Laptop turnaround time, allowing providing same day service / repair. * Managed, troubleshooting and repaired Fuel Island STD32 computers. * Developed technical support helpdesk pages for self-help manual.
1997a"1999 Continental Mortgage Company. Pottstown, PA Manager of Operation * Trained and evaluated Loan Officers. * Oversaw Loan Processing and Office Operations. * Reviewed Loans, approved and closed Mortgages. * Signed with over 30 secondary Mortgage Funding Sources. * Implemented Lease to Purchase, Investment, Commercial and Stated Income Programs. * Implemented a Refi Program, Apply on Monday a" close on Thursday.
1995a"1997 Meridian Bank. Reading, PA Clerk, Security Settlement/401(k) * Investing, purchasing and selling Stocks based on orders. * Verified contributions and applied to appropriate accounts. * Processed 401(k) loans and payment schedules. * Running settlement reports with BONY. * Running weekly, monthly and quarterly performance Reports for VPas.
1991a"1995 U.S. Marine Corps Camp Lejeune, NC NCOIC, VITA Center * Managing Volunteers and Marines. * Handling daily operations as well as open communication to the IRS and States. * Implemented back office system allowing to process over 100 Wills/POAas daily. * Provided monthly reports to Base General. * Increased IRS tax returns filled from 21,000 to 35,000 while increasing approval rate to 99.9% * Changed record keeping for Tax returns, POA and Wills, reducing customer waiting and space consumption in filing cabinets. * In charge of ordering all State and Federal Tax forms as well as filing instructions and regulations. * Scheduled and managed IRS and Computer Classes
1991a"1991 Joea Restaurant Reading, PA Executive Chef * Managing kitchen in all aspects. * Cooking Mushroom specialties * Implementing computer guided recipe search * Submitted for Culinary Cooking competition (Team USA) in Washington, DC
1990a"1991 Sheraton Wyomissing, PA City Limits Executive Chef * Managing Kitchen staff. * Handling daily operations as well as scheduling, budgeting menu creation * Recognized at Local Radio Station as Readingas Hotspot to eat * Reduced Food cost by introducing fresh food products as well as daily specials from 33% to 27% * Managed Kitchen staff * Changed menu monthly, introduced 4 world flavor specialties with each change
1989a"1991 Swissotel Boston, MA Executive Chef * Managing Kitchen staff of 115-130. * Daily operations for 3 Restaurants and 1 Employee Cafeteria * Banquet and Parties up to 5000 customers (Boston Philharmonic) * Food cost 25-28% * Preferred Hotel for Airlines (in case of Snow emergency , Hotel capacity 800 guests) * Best Restaurant in Boston ( rated by Boston Globe and AAA) * Introduced worldwide holiday celebrations (i.e. Oktoberfest, Mardi Gras, Cinco de Mayo etc. featuring buffets and typical food items on Fridays and Saturdayas) * Creating budgets, forecasts and reports * Hiring, training and promoting teamwork
Education: 2010 * ServSafe Certification 2007 * CompTIA Security+ * Microsoft Certified Professional (MCP) * Microsoft Certified System Administrator (MCSA) * Microsoft Certified System Engineer (MCSE) 2008 WireShark University www.wiresharku.com * DVD based Network Forensic Course
2007 Kissinger Reading, PA * MAS 90/200 basic, advanced, Crystal Reporting and FRx Course
2006 Reading Area Community College Reading, PA * Visual Basic 6
2005 CompuMaster Allentown, PA * Fundamentals of Cisco Router Configuration.