IT Manager Resume

Title

IT Manager

Primary Skills

CompTIA Security+ Microsoft Certified Professional (MCP) Microsoft Certified System Administrator

Location
US-PA-Reading (will consider relocating)

Posted
Jan-21-11

RESUME DETAILS

Objective: Seeking a responsible career opportunity within an organization, where I can utilize my experience while making a significant contribution for an established, team orientated company with room for advancement.

Experience
2010a"present VP of Operations West-Reading, PA
JJ and SAMs Internet Caf, Inc.
* Managing day to day Store Operation.
* VoIP and Wireless, TV Streaming.
* Supervising employees, schedules.
* Ordering, Budgeting and daily cash register reconciliation.

2009-2010 Affordable Computers West Lawn, PA
Chief Information Officer
* Cisco ASA implementation.
* Commercial Network planning, setup and implementation
* PC, Laptop, Netbook and Server upgrades and repair
* Wireless setups
* Various Marketing and Advertisement campaigns

2008-2009 Action Communication Norristown, PA
Chief Technology Officer
* Sprint Telephone system troubleshooting, migrating to VOIP
* Network Planning, Router/Firewall (Cisco/Enterasys) configuration and install.
* Planning, implementing Evolve IP Solution (Authorized Dealer)
* VOIP-SIP solution provider, setup and troubleshooting
* Google Analytics, Website performance and TPIas.

2001a"2008 Home Health Care Management Wyomissing, PA
IS Technical Specialist, Webmaster
* Planned, implemented, managed MS Exchange, including end users Training.
* Website Analytics and Network Analysis, using Google, Peassler, WireShark.
* Planned, implemented, managed IBM Blade Server with VMware (ESX) on SAN.
* Implemented, managed Enterasys N Blade Switch (gigabit Network) and VPN.
* Planned, tested and implemented Patchlink (Inventory Management).
* Planned, implemented, tested Disaster Recovery Plan (HIPAA).
* Planned, implemented, managed Ghost Server, deployed 184 Notebooks in 24h.
* Network Security / Intrusion detection, using Solarwinds, Retina, and Observer.
* Installed and managed Servers (36) (2000/2003/2008) in all aspects.
* Installed, configured, set up and managed SQL Servers 2000/2005 (4).
* Planned and build Training Environment for (McKesson, Donor II, MAS, MS Office, MS CRM, Crystal Reports, UltiPro, using Citrix Servers).

1994a"2002 JHI-Web design Reading, PA
Project Manager
* Planning, designing IntraNet and InterNet pages.
* Designing and Planning Networks, and upgrades.
* Custom build Servers, Desktop PCas and thin clients.
* Cisco and Enterasys security, VPN and RAS implementing.
2001a"2001 A Klatt and Son Construction Reading, PA
Senior Support Tech / Project Manager
* Maintaining Network in all Aspects (3 Servers, 5 PCas, and 20 Laptops).
* Supporting ACAD, GroupWise, Visio and Peachtree for End-user.
* Managed Construction Crews in 2 different States.
* Created Advertisements and Marketing Campaigns.
* Created a Customer Database with tracking.
* Implemented a branding strategy with business cards, letterhead, brochures and t-shirts.

1999a"2001 Penske Truck Leasing. Green Hills, PA
PC Shop Technician
* Providing 2nd and 3rd Level Soft and Hardware support to Employees.
* Implemented aGhostinga solution, reduced PC/Laptop turnaround time, allowing providing same day service / repair.
* Managed, troubleshooting and repaired Fuel Island STD32 computers.
* Developed technical support helpdesk pages for self-help manual.

1997a"1999 Continental Mortgage Company. Pottstown, PA
Manager of Operation
* Trained and evaluated Loan Officers.
* Oversaw Loan Processing and Office Operations.
* Reviewed Loans, approved and closed Mortgages.
* Signed with over 30 secondary Mortgage Funding Sources.
* Implemented Lease to Purchase, Investment, Commercial and Stated Income Programs.
* Implemented a Refi Program, Apply on Monday a" close on Thursday.

1995a"1997 Meridian Bank. Reading, PA
Clerk, Security Settlement/401(k)
* Investing, purchasing and selling Stocks based on orders.
* Verified contributions and applied to appropriate accounts.
* Processed 401(k) loans and payment schedules.
* Running settlement reports with BONY.
* Running weekly, monthly and quarterly performance Reports for VPas.

1991a"1995 U.S. Marine Corps Camp Lejeune, NC
NCOIC, VITA Center
* Managing Volunteers and Marines.
* Handling daily operations as well as open communication to the IRS and States.
* Implemented back office system allowing to process over 100 Wills/POAas daily.
* Provided monthly reports to Base General.
* Increased IRS tax returns filled from 21,000 to 35,000 while increasing approval rate to 99.9%
* Changed record keeping for Tax returns, POA and Wills, reducing customer waiting and space consumption in filing cabinets.
* In charge of ordering all State and Federal Tax forms as well as filing instructions and regulations.
* Scheduled and managed IRS and Computer Classes

1991a"1991 Joea Restaurant Reading, PA
Executive Chef
* Managing kitchen in all aspects.
* Cooking Mushroom specialties
* Implementing computer guided recipe search
* Submitted for Culinary Cooking competition (Team USA) in Washington, DC

1990a"1991 Sheraton Wyomissing, PA
City Limits Executive Chef
* Managing Kitchen staff.
* Handling daily operations as well as scheduling, budgeting menu creation
* Recognized at Local Radio Station as Readingas Hotspot to eat
* Reduced Food cost by introducing fresh food products as well as daily specials from 33% to 27%
* Managed Kitchen staff
* Changed menu monthly, introduced 4 world flavor specialties with each change

1989a"1991 Swissotel Boston, MA
Executive Chef
* Managing Kitchen staff of 115-130.
* Daily operations for 3 Restaurants and 1 Employee Cafeteria
* Banquet and Parties up to 5000 customers (Boston Philharmonic)
* Food cost 25-28%
* Preferred Hotel for Airlines (in case of Snow emergency , Hotel capacity 800 guests)
* Best Restaurant in Boston ( rated by Boston Globe and AAA)
* Introduced worldwide holiday celebrations (i.e. Oktoberfest, Mardi Gras, Cinco de Mayo etc. featuring buffets and typical food items on Fridays and Saturdayas)
* Creating budgets, forecasts and reports
* Hiring, training and promoting teamwork

Certifications:

Education: 2010
* ServSafe Certification
2007
* CompTIA Security+
* Microsoft Certified Professional (MCP)
* Microsoft Certified System Administrator (MCSA)
* Microsoft Certified System Engineer (MCSE)
2008 WireShark University www.wiresharku.com
* DVD based Network Forensic Course

2007 Kissinger Reading, PA
* MAS 90/200 basic, advanced, Crystal Reporting and FRx Course

2006 Reading Area Community College Reading, PA
* Visual Basic 6

2005 CompuMaster Allentown, PA
* Fundamentals of Cisco Router Configuration.

2004 KeyStone University online
* Network +, Server+ , A+
* CGI Scripting

2002 - 2003 McKesson University Springfield, MO
* SQL Server Administration
* Laptop Administration

2002 UltiPro Reading, PA
* UltiPro Server, SQL and Workstation Administration and troubleshooting

2001 - 2002 Penn State University Berks Campus, PA
* Webmaster Certification Program

1991 - 1995 U.S. Marine Corps Institute Washington, DC
* Various Courses (30+) for Management, Leadership and Statistics

1983 - 1987 Brunswick College Brunswick, GE
* Hotel and Restaurant Management (Major Culinary Art) B.S.

Interests WASC Board of Directors, free lance writer Network/Web analytics.

Certifications

See above

CONTACT DETAILS

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