Technical Communications: Technical Writing and Illustration
Areas of Expertise:
* Technical Writing: Develop standards based documentation for multiple audiences Defense, Aerospace, and Electronics Manufacturing industries. Utilizing Military Specifications, ISO Standards, Corporate Style Guides and Controlled Languages.
* Edit and Translation: Edit and translate regarding order, clarity, conciseness, style, terminology and technical accuracy.
* Secondary Research: Research engineering source data and vendor data including blueprints, sketches, video, engineering drawings and similar publications.
* Primary Field Research: Acquire or verify knowledge of subject by interviewing and/or observing Mechanics, Technicians and Engineers engaged in performing and designing services for subject.
* Field Testing: Participate in development, testing, review and audit of technical data.
* Technical Illustration: Generate diagrams, schematics and mechanical drawings to produce effective supporting visuals. Strong ability to generate input and communicate with graphics personal as well as illustrate.
* Mechanical Drawing: Interpret blue prints and engineering drawings to create assembly drawings and illustrated parts breakdowns (IPB's) supporting Aircraft Ground Maintenance.
* Technical Publications: Write, edit and illustrate hardware and software installation, operation, and aircraft ground maintenance manuals.
* Technical Training: Develop multi-media presentations, Computer Based Training (CBT) and Web Based Training utilized to provide FAA Certified training to Flight Crews, Ground Maintenance Technicians and Mechanics.
* Software Operations/Interface: Author software user guides, online help, quick reference cards, research, document, author and test operating instructions.
* Engineering Documentation: Write and maintain manufacturing process and quality control documentation, including shop-floor procedures. Strong ability to interpret blueprints, engineering drawings and parts lists in a production environment.
* Proposal Coordination: Gather inputs from each content provider; direct the production efforts of technical writing, and graphics development personnel.
* Configuration Management: Control document libraries and release status of technical communication documents. Process internal change orders and deficiency reports to post deployed documentation.
* Project Management/Engineering Support: Provide Project Management and Engineering Support for various Technical Communications within: Technical Publications, Technical Training, Manufacturing, and Engineering R&D environments.
* Data Management: Extensive CAD, computer software and data management experience utilizing: Intergraph Microstation Mentor Graphics Caliber/ IC Trace Autodesk AutoCAD Autodesk Revit CATIA Adobe FrameMaker, XML Adobe Illustrator, Photoshop Microsoft Office Suite Microsoft Visio, Powerpoint UNIX/LINEX Scripts, algorithms Proprietary XML HTML, SGML NetMeeting
* Specifications: Apply relevant specifications as follows: AECMA Simplified English ISO Standards Corporate Style Guides ATA 2200 SAE International FAA Standards MIL Specs DoD Directives
Previous Security Clearance: Secret Level * Managed and secured data according to Department of Defense directives relevant to Secret level clearance.
Education:
BS Business Administration, University of Phoenix, Fountain Valley, CA
AA College Transfer, Glendale Community College, Glendale, CA
Technical Communications Certification, Glendale Community College, Glendale, CA
Mechanical Engineering Certification, Glendale Community College, Glendale, CA
Professional Experience:
Hewlett Packard Co, San Diego, CA (Engineering Technical Writer Configuration Management, Librarian) Integrated Circuit Photomask Designer: 2000 - 2008
Authored and maintained engineering documentation using Electronic Technical Manuals (ETM) supporting Semiconductor Engineering R&D and Manufacturing. Controlled document libraries and release status of documents and created Established standards for change control and configuration management. Established and maintained tracking systems to monitor and control development, revisions and delivery. Coordinate and track the daily progress of proposals, report progress, identify scheduling conflicts, submission problems and coordinate solutions.. Ran conversion programs on standardized files and manually standardize data to meet specification requirements.
Accomplishments
* Software Development: Participated in a management team that designed architecture for an enterprise product configuration management and data base tracking software systems. Systems track engineering and manufacturing specifications and manage revision control of each product. Authored operating instructions. Systems contribute greatly to overall accuracy and manage the work flow between various engineering departments.
* Technology Deployment: Developed and delivered training, and managed data transfer to IC Design staff remotely located in Singapore. Outsource staff assumed responsibility for manufacture of legacy devices, including maintaining supporting technical documentation and library, realized significant cost savings in both engineering and manufacturing.
Boeing Aircraft Company / McDonnell Douglas Commercial Aircraft, Long Beach, CA 1988 - 2000
(Technical Writer/Editor, Technical Training Developer) Publications Specialist: 1993 - 2000
Promoted to Senior Technical Writer. Planed, organized and lead writers and graphics personnel in the creation and maintenance of technical documentation associated with complex electronic, electrical, power plant, and mechanical systems. Authored technical documents according to specifications, style guides and controlled languages, such as procedure, service installation, operation, and maintenance manuals. Acquired or verified knowledge of subject by interviewing and/or observing Technicians/Engineers engaged in performing/designing services for subject. Referred to engineering source data and vendor data including blueprints, sketches, video, engineering drawings and similar publications. Interfaced with functional and program management, engineering, suppliers, and end users.
Organized material and wrote/revised documentation according to current specification. Edited regarding order, clarity, conciseness, style, terminology and technical accuracy. Proofread and edit own work. Maintained style guides for distinct manual types. Prepared graphic input needed for illustration purposes. Coordinated the production of final copy of printed data. Participated in development, testing, review and audit of technical data. Processed submitted engineering change orders and deficiency reports.
Accomplishments
* Project Management: Recruited, trained staff and managed the creation of Technical Publications and Technical Training Curriculum for projects of significant scale, such as the MD80, MD90, MD11, and C17 aircraft programs. Managed up to 12 staff members over two shifts. Developed engineering data configuration management and tracking software systems.
* Conversion Planning and Implementation: Transformed Technical Publications from analog to digital and established configuration management systems. Developed supporting processes and procedures, originated graphic and authoring systems, interviewed, hired and trained Technical Communication staffs. Published Technical Communications via internal networks and directly transmitting data to Airline customers. Resulted in greatly reducing publication costs while improving documentation accuracy.
Responsible for production of technical document deliverables. Preconditioned data by standardizing input submissions. Monitored work packages and verified quality as required.
Singer Co, Librascope Division, Glendale, CA Senior Technical Illustrator, Team Leader: 1983 - 1987
Created and maintained technical illustrations using various software programs and CAD tools. Developed artwork for a variety of end products, including electrical schematics, wiring diagrams, Illustrated Parts Breakdowns (IPBs), flow diagrams and three-dimensional mechanical drawings.
Certifications
See above
CONTACT DETAILS
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