Manager/ Senior Proeject Manager/ Director/ Business Analyst Resume

Title
Manager/ Senior Proeject Manager/ Director/ Business Analyst

Primary Skills
Dear reader, I am currently employed, seeking a long term opportunity ...

Location
US-OR-Eugene

Posted
Oct-02-08

Business Process Analyst with 10 years of IT project management experience, including over 5 years supporting B2B application deployment and integration

Skills Summary:

* 10 years of overall IT project management experience in financial services and apparel industries specializing in human resources and procurement services applications.
* 5 years experience deploying and supporting ASP workflow enabled applications integrated into legacy systems.
* 5 years of experience as a business analyst supporting proprietary applications based on Oracle technologies.
* Experienced at budget and resource planning up to $750k.
* Experienced at managing teams of up to 5 project support staff.
* Expert at all phases of project and application lifecycle management.
* Extensive experience with E-learning solutions infrastructure design and support, web content maintenance, vendor and company solutions integration and E-learning content quality/cost analysis.
* Proficient in project oversight and vendor management, acting as the bridge between vendor, business and technical partners via management of requirements and issues.
* Highly skilled at business problem resolution and proposal cost analysis, integration and implementation of build and buy enterprise solutions with multiple complex interfaces.
* Adept at creating effective working relationships with business and technical staff at all levels of the organization.
* Expert at preparing project proposals, including ROI projections and risk/benefit analysis.
* Highly proficient in MS Office suite (including Excel and Access), SAP, Ariba, Determine, Oracle, Crystal Reports, MSSQL, Visio, and many other applications.

Professional Experience:
Levi Strauss and Co. (Eugene, OR) 2006 - Present
Manager (2006-present)

An apparel industry marketer founded in 1853, with sales in over 110 countries and trademarks in over 160 countries world-wide.

* Analyzed Procurement processes, documented functional requirements, managed all end user and process changes and implemented Ariba web-based B2B solution including workflow, supplier network enablement, invoice reconciliation and legacy integration.
* Facilitated transition to SAP platform including requirements analysis, integration proposals, master data cleansing and configuration and overall process and end-user change management including training and testing.
* Provided oversight of Temp Labor time-card system and application development including requirements, project management and acceptance testing for custom modules and ongoing application support.
* Provided oversight of contracts management process and application including incremental process optimization and automation efforts.
* Analyzed, proposed and conducted RFP for spend visibility solution and supplier performance management score card processes.


Charles Schwab (San Francisco, CA) 1998 - 2006
Senior Manager Business Analyst (2002-2006)

A Fortune 500 financial services provider with over $1 trillion in assets under management, over 7M customer accounts and over 13,000 employees

* Analyzed Human Resources processes, documented functional requirements and implemented web-based B2E solutions
* Designed and implemented mission-critical technologies that resulted in savings of $1.2M annually; provided ongoing 3rd level support, application suite lifecycle and release management and vendor management
* Implemented 5 company-wide and numerous smaller web-based applications using Java, Oracle, SQL and various media technologies
* Integrated ASP applicant tracking with proprietary B2E system and PeopleSoft HRMS integration for new hire process integration resulting in Company savings of $800K annually
* Implemented a proprietary B2E personnel change system with PeopleSoft HRMS integration, resulting in total company savings of $1M annually

Manager/Senior Manager, Operations and Infrastructure (1998-2002)

* Implemented a company-wide learning management system and E-learning infrastructure for over 25K employees
* Piloted conversion of web publishing processes to Interwoven content management system for Corporate University
* Managed infrastructure project proposals of up to $750k, designed and project managed upgrades to onsite training and conferencing facilities resulting in state-of-the-art conference, classroom and auditorium facilities
* Piloted design and implementation of web-based streaming media course delivery, including video production and initial viewer interface design
* Managed 5 training and technical support staff members

Systems Integration Solutions (San Francisco, CA) Aug 96 - Mar 98

Consultant
A Multi million dollar IT solutions consulting firm with preferred vendor status at over 19 major firms nationally

* Provided installation, support and management of servers, workstations, laptops and various hardware and software assets
* Managed desktop, server and web-based NT environments, including VSS source code control, staging and production environments for approximately 150 Java and Oracle developers
* Developed and executed disaster recovery plan for entire workgroup, with honors for top recovery time during offsite recovery plan exercise
* Oversaw multiple client desktop and server rollouts to over 500 end-users
* Managed major desktop conversions for 4 client organizations and received award for customer service provided

Previous Employment:
Office/Operations Manager, TIME TO TRAVEL (San Francisco, CA) 1991-1996
* Managed team of 5 employees and all customer service, document fulfillment and marketing operations

Education and Training:
A.A., General Studies, College of Marin (Kentfield, CA) 2000
* Rational Unified Process Fundamentals 2002
* Managing Requirements using RUP 2002
* Oracle Data Modeling 1998
* Certified Netware Administrator, 1996

Certifications
See above


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