Project Manager Resume

Title
Project Manager

Primary Skills
Project Management, Customer Relations, Computer Training, Graphic Design, Building/Updating web sites

Location
US-AZ-Tolleson (will consider relocating)

Posted
May-21-09

PROFESSIONAL SUMMARY

Accomplished, results-driven Project Manager/Project
Architect/Graphic Designer with 10+ years experience in
graphic design and multimedia. Record of achievement in
building and updating Web sites for broad range of clients,
including Heard Museum of Phoenix, The Manor Village Life
Centers, Hemophilia Association of Arizona, Goldwater
Institute, Arizona School Nurse Consortium, Arizona
Grantmakers Forum, KTVK-TV/azfamily.com, Arizona State Fair,
Arizona College Scholarship Foundation and the American
Academy of Pediatrics (Arizona Chapter). Assume complete
ownership of all projects, with a strong commitment to
quality and customer satisfaction. Recognized for delivering
high-quality, user-friendly solutions and exemplary service,
going well beyond job scope.
* Leverage business knowledge, technical experience and
analytical skills to help organizations achieve their
objectives and articulate a vision for the future.
Consistently deliver critical projects on time and within
budget.
* Outstanding relationship builder, skilled at
gaining/maintaining the trust and respect of client
management and business leaders.
* Demonstrate practical yet imaginative approaches to
service delivery and process improvement. Enjoy working with
teams and brainstorming new ideas.

TECHNICAL SKILLS
LANGUAGES: HTML, CSS
PLATFORMS: Apple, Windows, UNIX
SOFTWARE: Adobe Photoshop, After Effects, Flash,
Dreamweaver, Microsoft SharePoint (MOSS), Word, Excel, Avid
NewsCutter, Leader, DekoCast, PostDeko, Deko 3000, AirSpace,
CGS Infographics Automation, Chyron iNFiNiT!, VizRT/Curious
World Maps
BROWSERS: IE 7, Firefox, Safari

PROFESSIONAL EXPERIENCE
SPARK DESIGN (formerly Design44), Inc., Tempe, AZ; 11/2008 -
05/2009
PROJECT MANAGER / PROJECT ARCHITECT
Catalyst in the design and creation of innovative Web sites
for new customers and the extensive revision of existing
client Web sites. Principal liaison with clients, listening
to initial needs/desires and then developing Web sites to
effectively serve their target audiences. Led production
team in full cycle Web site development, encompassing visual
design, programming, HTML slicing and production.
* Managed many intricate Web site projects using the
Rational Unified Process of Inception, Elaboration,
Construction and Transition.
* Created site maps and storyboarded pages within sites.
* Handled client reports of Web site malfunctions and
routed programming errors for resolution.

Projects/Web Sites: Heard Museum of Phoenix, AZWater
Association, The Manor Village Life Centers, Be A Leader
Foundation, Hemophilia Association of Arizona, Valley
Leadership, Greater Phoenix Leadership

Clients: Statesman Group of Companies, Arizona Association
for Gifted & Talented, Storms Family Foundation, The
Wellness Community, Goldwater Institute, Arizona School
Nurse Consortium, Arizona Grantmakers Forum, Rancho Feliz,
Virginia C. Piper Charitable Trust, KTVK-TV/azfamily.com,
Arizona State Fair, Arizona College Scholarship Foundation,
Boys & Girls Club of the East Valley, American Academy of
Pediatrics (Arizona Chapter)

KEY ACCOMPLISHMENTS:
* Jumpstarted project that was behind schedule, without a
project plan and highly visible as a potential financial
liability to the company. Met with client and managed
project to successful completion.
* Instrumental in saving 5 major client accounts
dissatisfied with poor communication and slow progress on
Web site projects. Commended for moving quickly to " listen
to frustrations, take action, keep us updated and produce
results" (Rancho Feliz Charitable Foundation) and ability
to "translate their desires/requirements into solid plans"
and to "demonstrate exceptional customer relations"
(Heard Guild).
* Quickly mastered the customized Content Management
System and conducted in-depth 2-hour Content Manager
training for new clients. Consistently lauded by clients for
patient, step-by-step instruction.
* Took initiative to research where companies had domains
registered and files/e-mail hosted. Sold clients on moving
Web site files to Spark Design, resulting in significant
additional income for the company.
* Using Remote Desktop, connected to dedicated IIS web
server to create/ manage new sites and create Customer
Service Requests for a SSL on a domain. Once SSL
certificates were obtained, installed on Web server.
* Altered asp.net web.config files using Dreamweaver to
correct e-mail addresses, update payment gateway access and
alter domains.
* Worked weekends to aid team in setting up Exchange mail
on PC's, Mac's and operating systems for 20 users, as well
as to prepare for critical client presentation with an
organized site map for their Web site project.
* Assumed management of numerous projects mid-project,
with no referral information or resources. Met challenge of
rapidly coming up-to-speed on Web sites` function and
purpose to ensure projects stayed on track and met key
timelines.
* Created Excel spreadsheet that completely organized the
company's domains, hosting and SSL certificates.

KPNX-TV, 12 NEWS (NBC), Phoenix, AZ; 12/1998 - 10/2008
9 years 10 months
GRAPHIC DESIGNER (05/2004 - 10/2008)
Vital technical resource producing on-air graphics for a
wide array of programming, including news, weather,
elections, sports and high-profile events such as the Super
Bowl and launch of high-definition (HD). Created art for
different themes (amber alerts, breaking news, weather
forecasts, sports scores) for on-air ticker displays.
Animated, rendered and installed moving backgrounds for all
on-air graphic displays. Identified ways to improve process
efficiency/service delivery.
KEY ACCOMPLISHMENTS:
* Recognized for producing exceptional art compositions
and custom full screens to complement stories. Earned 2nd
place in "Best of Gannett" electronics graphics composite.
* Developed visual upgrade to default theme of MS Office
SharePoint Services Intranet pages.
* Praised by News Director for producing best lower-third
election results.
* Successfully managed major graphics revisions through 4-
5 complete changeovers in the station's branding. Led team
in completely redesigning every element used by station with
different fonts/colors/art (themes). Consistently met
production/timeline goals, requiring many weeks of planning,
installing and testing before switchovers occurred.
* Created still and animated world, nation, state and
city maps with a mixture of political and physical features,
adding custom graphic elements and satellite data to create
a unique view for the audience.
* Proposed and installed aerial imagery into Curious
World Maps software with required AirPhoto logo worked into
the design. Positioned company ahead of the competition by
researching how to pinpoint wildfire locations using GPS
information that could be plugged into software for
precision accuracy.
* Commended by management and peers for creating visually
sophisticated journalistic graphic maps for Web project,
"Dangerous Routes to Schools".
* Single-handedly constructed hundreds of templates for
Deko CG call-up.
* Acquired reputation as a "go to" resource for Deko
issues; reenacted problems for rapid resolution or
corrective action.
* Skillfully negotiated four software upgrades to CGS
Ticker at no charge.

ON-AIR NEWS GRAPHICS
* Altered 50-100 News Deko templates to bolden the main
on-air font up.
* Set up HD Dekocast HD Ticker with animated bar, logo
and varied content.
* Worked with IT team to get suspect pic files from
Paintbox into PC systems.
* Created special set of supers in Deko for `News
Choppers Crash' event as well as pre-pro gfx elements the
night of a dual media helicopter crash.
* Dramatically improved a key presentation by creating
multiple full screens for news to display various degrees of
gas prices.
* Developed a Web push Deko template to effectively
promote Web site.
* Created and installed 2 separate Chroma Key `virtual
set' backdrops for 6PM reformatted show.
* Recreated art, setup files and had on-air bugs, IDs and
other programming elements available within 1 day of major
system crash.

12 NEWS SUPER BOWL ALL ACCESS
* Installed full screens, fonts and animated bugs for
newscast coverage as well as weeklong special show prior to
event.
* Worked with `Beat the Traffic' vendor to display 3D
version of University of Phoenix Stadium on traffic maps.

PRIMARY/GENERAL ELECTIONS
* Created, installed, programmed and operated election
results for both inside of a newscast and squeezed-back
display during network programming.
* Designed multiple new election looks and installed them
into Deko with over 50 custom-made candidate picture
headshots and new progress bar chart.

HD TRANSITION
* Recreated every on-air graphic for HD launch, requiring
extensive overtime.
* Rebuilt CGS ticker design to match new look in separate
news, sports, weather and traffic themes. Also reconstructed
Weather Alert design with no prior knowledge of the
software.
* Redesigned overlay art and created more realistic
traffic symbols for on-air widescreen maps.
* Created new city, state, US and world Curious World Map
templates in widescreen size with animated banners.

GRAPHICS OPERATOR (11/1999 - 05/2004)
STUDIO OPERATOR (12/1998 - 11/1999)

PRIOR EXPERIENCE 1991 - 1998
Served as Studio Operator (KSAZ-TV Fox 10), Broadcast
Operations Technician (NAU Interactive Instructional Television)
and Production/Layout (West Valley View Newspaper)


EDUCATION
Arizona State University, Tempe, AZ
B. A., 1998

Certifications
See above


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