technical writer Resume

Title

technical writer

Primary Skills

Authored software manuals, press materials, assembly language programs, news articles, and technical reports

Location
US-TX-Galveston (will consider relocating)

Posted
May-29-12

RESUME DETAILS

SENIOR INFORMATION DEVELOPER

Technical Writing / Network Automation
Documentation / C++ / Linux / Unix
Agile / Six Sigma / Bilingual / Cross-Functional
Teams / Technical Support
Server Management / Web-Based Training

I combine technical and documentation
expertise to provide comprehensive
information management strategies that
increase customer satisfaction, streamline
internal and external processes, and help
companies manage complex networks.

Experienced in large- and small-scale
operations, I offer an immediate value to
any scale organization.

My technical writing and engineering
expertise makes me an asset to any technically sensitive enterprise.

- Authoring effective technical documents
to ensure quality and profitability
- Working on- or off-site on any size and
scope of project, reducing costly overhead
- Improving product quality and
documentation, enabling on-time product
rollouts
- Standardizing diverse material sets and
designing innovative delivery methods
- Increasing customer satisfaction and
market share with timely analysis and
response

My Bachelor of Science in Electrical
Engineering is from the Illinois Institute
of Technology and I continued my education
with graduate coursework.

My writing skill set includes advanced
knowledge of Motorola and Intel single-chip
microcomputer hardware assembly language
programming.

Colleagues, supervisors, and subordinates
alike describe me as detail-oriented,
driven, and versatile.

CAREER SUMMARY

Sr. Information Developer, BMC Software,
$2.2B global software company, 1999-2012.
Documented Windows, Unix, and Linux
products for managing enterprise systems.
Created and maintained 50 versions of help
systems and 373 distinct versions of print
and pdf books, bulletins, websites, and
online help.

Technical Writing Consultant,1990-1999.
Authored software manuals, press materials,
assembly language programs, news articles,
and technical reports for industry leaders
like Hewlett-Packard, Gale Publishing, and
InstallShield.

Earlier: Electrical Engineer, Motorola.

Additional: Fluent in conversational
Spanish, I work well with multinational
teams. Active in my community, I am also an
avid skeet and trap shooter currently
serving as board secretary of the Galveston
Rifle and Pistol Club. If I can ride my
bike somewhere rather than drive, Ill do
it.

Certifications

See above

CONTACT DETAILS

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