QA/Test Manager Resume

Title
QA/Test Manager

Primary Skills
Supported audit external audits for CMMI, lead many automation projects using Rational Robot, Quick Test Pro, WinRunner

Location
US-VA-Bristow

Posted
Feb-12-09

Professional IT Experiences:

Jay has been in IT for over 14 years and he has Main Frame development background with extensive testing and Quality Assurance experiences. He has been hands on test lead for over 7 years under multi tier environments and has experience with both Rational Unified and CMMI processes. Jay has also supported audit external audits for CMMI and lead many automation projects using Rational Robot, Quick Test Pro and WinRunner.

Booz Allen Hamilton
Pension Benefit Guaranty Corporation/Senior Consultant - QA/Test Manager 06/08 to 12/08
* Monitor SDLC via Rational Suite to put Quality Control and measure the quality of product.
- RequisitePro is used to manage the use case and requirements.
- Clear Quest is used to track all the migration with CM team
- Clear Quest is used to track and analyze all the defects found during system testing and
production verification to measure the quality of work and product.
- Test Manager is used to write manual and automated scripts.
- Rational Robot is used to automated regression and smoke tests.
* Assist PM in tracking weekly project activities.
* Create/Collate Project status reports and prepare client briefings.
* Prepare Test Plans and Test documentation and assist Developers in the testing process.
* Coordinate and communicate with interfacing teams for integration and end to end test efforts.
* Act and serve as the POC (Point of Contact) of QA/Test Lead in working the external QA audit team (PPQA).
* Manage Configuration management activities (Version control documents, maintain test cases in Quality Center, Requirements in Requisite Pro etc).
Booz Allen Hamilton 09/07 to 06/08
National Science Foundation/Senior Consultant - Quality Control & Test Manager Roles and Responsibilities
* Manage 10 senior testers and 2 test leads on 15 to 20 applications.
* Serve as POC (Point of Contact) from the consulting side on testing and Quality Assurance working with Federal clients.
* Coordinate with Project Managers for their test statuses and tester resources.
- Successful migration of Database from JRUN to NGIS
- Integration some of the commercial products into an existing system.
* Manage the test environments with coordination from the developers, DBAs and hardware team.
* Actively involve in all tag ups and activities under operations with any issues and provide any testing support.
National Science Foundation/Senior Consultant - Quality Assurance Manager Roles and Responsibilities
* Implement RUP process to support current CMMI level 3.
* Supports Continuous Process improvements team towards the entire program.
* Review and approve all the release documentations such as the test plan and test summary reports along with the migrations.
* Measure the risk analysis and impact to manage the quality of the product.
TEK Systems 01/07 to 09/07
3HT/Consultant - QA/Test Lead
* Lead 4 client based GSA web application projects utilizing following Rational Unified Process tools from the
Rational Suite Enterprise Version 2003.06.15.734.000.
* Rational Robot
* IBM Rational Functional Tester V6.1
* Rational Clear Quest
* Rational Test Manager
* Rational RequisitePro
* Visual Source Safe
- Analyze the requirements and manage and delegate the test process within the given labor of work hours.
- Create Test Plan, Test cases, Test Scripts, Test Data Matrices, Use Cases and Test Summary report
- Develop and enhance Test scripts using both manual and automation test scripts ( Inc. 508 Compliance).
- Work with entire Rational Suite of Software which includes Rational Robot, Rational Functional Tester and
Rational Test Manager, Clear Quest
- Review other QA's test scripts then delegate and supervise task assignments.
- Execute test scenarios for functional front end, database back end, and use case end to end.
- Log and track all the defects, change request, and business requirements via Clear Quest for tracking purposes.
- Follow up with all the defects, variances, and issues then communicate to CM.
- Assist CM to verify the installation and the deployment documentation.
- Generate Test Summary Report (Exit Criteria) with following detailed information.
* Test Scope and summary
* Variances
* Summary of Results showing all the defects found by functional area with severity, description and resolution.
* Graphic Chart (Pareto Analysis) showing statistics.
* Risk Analysis
* Summary Activities (Number of staff and hours put into testing)
* Recommendations
- Identify any enhancements to benefit both client and the company for new change controls or initiatives.
- Run daily and weekly status meetings and report weekly QA status to the upper managers.
- Provide formal Win Runner Automation trainings and process improvements to QA team.
- Mentor and assist with test execution and suggest making enhancements to the test scripts.
- Implement and review Risk Management Plan and lessons learned with the QA team.
United Parcel Services - Paramus, NJ (Mahwah, NJ - 09/00 ~ 03/04) 09/00 to 12/06
Lead Quality Assurance Analyst
* Lead and mentor small group of Quality Assurance team in a very dynamic working environment.
* Analyze business requirements, functional & technical documentations then transform them into test plans and test scripts for the structured system and regression testing.
* Trouble shoot and analyze a system/environment then, follow up with the team with solutions to the issues.
- Query SQL DB for to verify data and verify logs for appropriate messages send back and forth
- Verify the stability of the system and check the proper installs and versions of all the applications and patches.
- Check for all the proper services and networks are up and running.
- Verify the proper data has been loaded, installed and downloaded prior to system test.
- Install Quick Test Pro software to software specs and maintain test scripts and data under an archived server.
* Execution of test scripts during the robust System Test.
- Analyze multiple complex soft wares built by C, C++, VB, VB.Net, Java and XML languages.
- Conduct negative, positive, black & white box and grey box testing.
- Verifying detailed and accurate statistic reports.
- Log and track defects using Merant Tracker 8.0, Test Director, Rational Clear Quest and Team Track.
- Follow up with developers and proper users to trace and update defects.
* Automate manual test scripts for the major functionalities for regression and system test.
- Write and maintain WinRunner 6.0 and Quick Test Pro 8.0. and Rational SQA Robot to perform GUI,
volume and regression testing.
INDUS Consultancy Services, Inc., Paramus, NJ 07/99 - 08/00
Program Analyst
* Analyzed and tested the end product according to the customer's needs for quality assurance team.
* Write, execute and maintain comprehensive VB, JAVA and Web based applications using automation tool
WinRunner 6.0.
* Interact with developers and users to find and fix defects for the next release.
* Follow through with defects and analyze the results with the QA manager and Lead developer.
* Fit into the client based professional environments and become a team player to assure the quality of testing for the clients and give updates and reports of their complex software.
* Became Certified Product Specialist for WinRunner within 4 months and trained to test load and volume test
using Load Runner with virtual users to test bottlenecks in the system.
Chubb Institute, Jersey City, NJ
Mainframe Programmer 09/97 - 06/99
* Developed and unit tested the accounting process from flow chart to writing JCL to execute the jobs.
* Developed and unit tested the Year 2000 project (Y2K).

CJ America, Inc. (Subsidiary of SAMSUNG Group) Ridgefield Park, NJ 01/95 - 06/99
Systems Analyst - IT Dept.
* Managed the new Front end Data Entry Project on UNIX environment
* Lead the testing of the first timer CJ America's enhanced global web page and intranet service project.
* Supported the user acceptance with stakeholder meetings.
* Analyze the requirements and build test cases.
* Create manual test scripts to verify the requirements.
Education:
Administration of Justice B.S. - Penn State University 12/1994
Chubb Institute 18 months Program Degree (Cobol I,II Programming). 06/1999
Other Skills and Training:
Penn State ARMY R.O.T.C. / Rifle Club 09/90 ~ 05/92
UPS/ Mentoring Program 09/03 ~ 03/04
UPS/ Health and Safety Committee 09/01 ~ 03/04 Christine Leadership Training Course (Presbyterian Church of Old Tappan, NJ) 03/04 ~ 05/04
Languages: English and Korean (Speak, Read & Write fluently)
Mercury / Win Runner Certified Product Specialist 2000
CMMI V1.2 Certification of Completion 2007

Government Clearance
NCLC (NACLC) clearance with in person Interview 2009

Other Languages
Korean: Read, Write and Speak fluently

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Bristow, VA | Resumes in Virginia

View other QA/Test Manager resumes, Tester / QA resumes