IT Director Resume

Title
IT Director

Primary Skills
PROFESSIONAL OBJECTIVE: Senior Information Technology Management Direc...

Location
US-NY-New York, NY

Posted
Sep-30-08

SUMMARY
Experienced Information Technology Manager with strengths in planning, project development and management, staff and budget management, network administration, facilities management and web management. Strong writing skills.

EXPERIENCE
Consulting Company, New York 2008 - Present
Consultant, Project Manager

Lead record and document management implementation for diverse clients including global media company and national 20-office law firm. Create all project documentation, budgets and resources. Report to client senior management.

Consulting Company, Cresskill, New Jersey 2007 - 2008
Consultant

Managed hardware, software, infrastructure consulting, installation and maintenance for small to medium-sized clients. Projects have included implementation of router clustering devices for consolidation of DSL and T's, installation and configuration of SonicWall firewalls that provide intrusion prevention and anti-virus, anti-spam and anti-spyware services.

Risk Management Company, New York 1998 - 2007
Assistant Vice President, Information Technology

Direct report to CIO. Oversee all network administration, technical support of data and voice systems, I.T. budgeting, I.T. infrastructure design and construction, and contract management for three organizations:

Risk manager for New York hospitals and social service agencies;
Sister insurance company;
Resident law firm.

Representative projects managed for these three organizations:
* Designed and constructed the IT infrastructure for insurance company offices. Implemented eleven servers, Cisco infrastructure, workstations and telephones. Worked with network integrators as well as general, construction, electrical, data communications and telephone contractors to design and construct network in newly built space. Project completed three months ahead of schedule.
* Planned and built law firm computer network. Implemented six servers, Cisco infrastructure, workstations and telephones.
* Designed and constructed the IT infrastructure for risk management firm's new offices. Moved twenty-five servers, built new Cisco and 3Com infrastructure, Ghosted and rolled out one hundred seventy-five workstations, moved and reinstalled firm's telephone system. Coordinated network integrators, general, construction, electrical, data communications and telephone contractors to construct a new network in space acquired for FOJP's expansion. Construction of a new server room, all data and telephony services, and related electrical and environmental systems.
* Rolled out redundant messaging systems: Designed and installed an Exchange cluster with EMC SAN storage and load-balanced Outlook Web Access/SMTP front end servers.
* Implemented load-balanced Citrix farm.
* Installed load-balanced file and print servers with storage on EMC SAN.

Network Administrator for the three organizations: monitored all network events; monitored Cisco IPS activity and updated its signatures and service packs; monitored bandwidth usage; monitored servers' operating statistics; arranged for 24/7 response to events; coordinated weekend and holiday technical support coverage; coordinated consultants as needed; arranged monthly network health checks with outside consultants; provided maintenance as required; reviewed anti-virus and anti-spam quarantines; managed daily system backups.

Contract Manager for the three organizations: administered new contracts and renewals for maintenance and licensing from approximately thirty different vendors.

Supervised technical support staff who responded to trouble calls from the three organizations as well as 5 satellite hospital offices and various home offices.

Prepared and oversaw the IT budget. Specified and wrote proposals for projects to be done in budget year, prepared the overall IT budget request, and monitored spending throughout the year to conform to approved budget.

Selected and approved all IT services, supplies and equipment.

Web Management for the three organizations: updated websites as needed and coordinated and provided technical support to outside design consultants.

Vendor management: technical consultants, salesmen, accounting, business partners' IT administrators and help desk personnel.

Thelen LLP (formerly Reid & Priest), New York
MIS Manager 1995 - 1998
* Supervised staff of eight in New York and Washington, D.C. offices comprising technical, support and training personnel.
* Prepared and managed I.T. budgets.
* Developed comprehensive conflict of interest database.
* Introduced Citrix server for remote access.
Data Processing Manager 1980 - 1995
* Managed the conversion of a manual time and billing system to computerized system (CRS) to achieve increased system integrity and reliability. Managed a second conversion (CRS to CompuTrac) which afforded greater reporting capabilities.
* Managed the implementation of LegalTrax records system.
* Created comprehensive suite of management reports.

SOFTWARE

Server: Microsoft Active Directory, Windows 2003 Server, Exchange 2003. Desktop: XP Professional, Office 2003. Perimeter: Cisco PIX, IDS, Routers, Switches. Applications: Oasis claims system, Crystal Reports, Solomon and SunGard financial systems. Remote access: Blackberry, Outlook Web Access, Citrix.

EDUCATION
MA, Liberal Studies: New York University
BA, Computer Science: Fordham University
Honors and Awards: Alpha Sigma Lambda National Honor Society; Alpha Sigma Nu National Jesuit Honor Society; Associate, Beta Beta Beta National Biological Honor Society.
Grant to attend English-Speaking Union International Summer Conference, Oriel College, Oxford. Named Arnold Whitridge Fellow.

Certifications
See above


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