Resume of VP of Technology

Title
VP of Technology

Primary Skills
20 years of experience in managing large-scale technology projects, spearheading systems development and implementation

Location
US-FL-Jacksonville

Posted
Jan-05-08

VICE PRESIDENT OF INFORMATION TECHNOLOGY

Seasoned and successful IT professional with 20 years of experience in managing large-scale technology projects, spearheading system and software development and implementation, and delivering customized client solutions for major technology firms. Improve operational processes by identifying problem areas, developing effective technology systems, and introducing quality assurance measures. Contribute comprehensive management expertise by administering multi-million-dollar budgets, hiring and training staff, and participating in strategic planning. Proven team leader committed to building outstanding customer relationships and maximizing company growth.


Customer Relationship Management * High-Impact Presentations * Technical Problem-Solving
Team Leadership * Operations Management * Process Improvement * Network Engineering
Software Development Life Cycle (SDLC) * Risk Management * Database Management * QA
Personnel Management * System Implementation * Cost Benefit Analysis * Project Management Relationship Building * System Integration * Business Development * P&L


PROFESSIONAL EXPERIENCE

INDEPENDENT IT CONSULTANT, Jacksonville, Florida * 2005-Present
Devise and deliver IT solutions to a variety of clients for projects involving MS Windows XP, LAN set-up, wireless LAN set-up and security, and internet security. Contribute technical expertise to assist clients in hardware purchases, system upgrades, network architecture, and e-business.

NETCO GOVERNMENT SERVICES, INC., Jacksonville, Florida; Minneapolis, Minnesota; and Herndon, Virginia * 2000-2005
A $160M computer network engineering and operations support company serving federal government programs. Formerly Wam!Net, Inc., a start-up technology firm.

Director of Standards, Testing, and Quality Assurance (2005)
Assumed accountability for comprehensive engineering activities after company-wide reorganization. Spearheaded quality organization initiative to enhance engineering quality and implemented extensive metrics within QA process. Managed cost accounting for $2.5M budget by directing, monitoring and reporting expenditures. Analyzed corporate and QA database to create reports for top management and conducted monthly meetings detailing budget matters, project status, risk management issues, and problems. Supported nationwide Navy and Marine Corps Intranet (NMCI) project by maintaining pass/fail authority for network engineering designs and device configurations. Contributed to strategic planning by serving as member of corporate strategy group. Supervised 23 engineers nationwide, directed company-wide hiring process, and increased QA employees' local knowledge by assigning QA engineers to specific sites. Traveled extensively to provide on-site support.

Technical Contributions:
* Enhanced design, engineering, and installation process across multiple sites by creating nationwide web-based inventory tracking database for 140K installed active network devices.
* Improved collaboration among sites, engineering, and QA teams by developing an online device configuration database with high-speed network access.
* Introduced device configuration testing by creating test bench in network laboratory.
* Drove resolution of discrepancies between site networks and engineering designs by developing survey and analysis process.

Director of Standards, continued...

QA Enhancements:
* Improved engineering process by consolidating 5 key groups into 1 new QA organization.
* Slashed QA turnaround time 75%, reduced error rates to near 0%, and increased throughput 300%+ by skillfully redesigning QA process. Redesign garnered $1M savings annually.
* Created plan to identify and resolve configuration errors earlier in design process by standardizing device configuration design, including firm site requirements in initial build, and leveraging QA.

Southeast Regional Network Manager (2000-2004)
Led Navy and Marine Corps Intranet (NMCI) development project, Wam!Net's top contract, in Orlando, Florida by hiring team, assessing legacy infrastructure, designing network, and creating design documentation and bill of materials. Leveraged project success to manage project in Atlanta, New Orleans, and Charleston. Built comprehensive design and installation teams to implement networks at 17+ additional sites throughout Southeastern U.S., plus 100+ remote sites, and directed 100+ engineers and technicians. Enhanced end-user experience by creating network engineering process explanations and strengthened customer relationships with key regional contractor and end-users. Managed $7M budget and employee development and provided on-site support through extensive travel.
* Garnered 5%-8% budget savings in every year of employment by utilizing just-in-time hiring.
* Hand-picked by company president to serve in strategic vision working group.
* Achieved best performance in network build-out and customer relationships across all NMCI regions and secured support from Navy and Marine Corps IT staff despite initial resistance.
* Created repeatable process for assessing legacy infrastructure and designing replacement network utilizing NMCI architecture.
* Improved equipment inventory tracking by developing web-based application with online database. Database adopted nationwide.

LOCKHEED MARTIN INFORMATION SUPPORT SERVICES, New Orleans, Louisiana * 2000
A Lockheed Martin subsidiary dedicated to fulfilling contract to develop Navy Standard Integrated Personnel System (NSIPS) at the Navy Reserve Information Systems Office.

Project Manager
Served on 4-person team charged with starting project management office (PMO) and development program to support NSIPS development contract. Managed project implementation by liaising with customer managers, overseeing budget, and delivering regular status reports and directed customer-initiated software development programs. Contributed to plan implementation through requirements decomposition, system design, testing, and results processing. Drove employee development by providing performance and career coaching.
* Hired 18 employees to run PMO and direct customer tasking, small software projects, and administration of 26 customer HR databases.
* Contributed to developing system architecture and software design for Navy transport aircraft scheduling and cargo system (NALIS).
* Organized 12+ companies holding software development contracts with customer by establishing universal approval, review, and oversight standards, accomplishing in 6 months what the customer had struggled with for 2+ years.
* Established and led contractor group to create software development standards for future corporate customers.
* Launched QA and continuous improvement initiatives by introducing SEI CMM instructional series for customer staff.


TEMPLATE SOFTWARE, Jacksonville, Florida and Arlington, Virginia * 1997-2000
An international provider of proprietary object-oriented software technology.

Business Development Manager
Pursued business development initiatives by creating and delivering briefings, proposals, and project estimates for potential customer managers and engineers. Leveraged technical expertise to devise high-level architecture design and technology migration strategy solutions. Drove software sales by collaborating with engineers to create prototype software systems, participating in trade and industry shows to highlight key product features and benefits, and spearheading plan to distribute demonstration copies for 90-day trial. Conducted demonstrations on-site by traveling extensively to interface with customers.
* Collaborated with military agency to create classified software application to track orbiting satellites.
* Enhanced technology operations by implementing software in laboratories and development centers for Army, Navy, Air Force, and Marine Corps.

MARTIN MARIETTA (Now Lockheed Martin), Jacksonville, Florida * 1994-1997
A subsidiary of LM delivering Depot Maintenance Systems (DMS) to Navy and Marine Corps aviation depots in Jacksonville, Florida; North Island, California; and Cherry Point, North Carolina.

Site Project Manager
Managed implementation of DMS, encompassing 7 commercial off-the-shelf (COTS) software packages, for Naval Aviation Depot (NADEP) at Jacksonville-based Naval Air Station. Enhanced management and shop floor activities by instituting W. Edwards Deming precepts Total Quality Management and Manufacturing Resources Planning. Drove project by analyzing plant production processes, identifying improvement opportunities, and creating transition plan for 7 new software applications. Orchestrated change management planning for NADEP staff and developed training plan and curriculum. Led 10 industrial engineers.
* Improved processes by reorganizing production and introducing QA step. Improvement saved 50% in costs, reduced landing gear rework process turnaround time, slashed rejection rate 80%, and lowered scrap rate from 20%+ to <5%.
* Drove initiative to increase APICS-certified staff, resulting in 5 of 7 employees and 2 of 3 subcontractors securing certification in 2 years.

NOTE: Career history also includes multiple U.S. Navy roles, including Director of Software Engineering at Naval Air Systems Command.

EDUCATION

Master of Science in Computer Science
Naval Postgraduate School, Monterey, California

Bachelor of Science in Electrical Engineering
University of Colorado, Boulder, Colorado

***Extensive List of Technical Skills Available Upon Request***

Certifications
See above


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