Information Technology Consultant / Specialist Resume

Title
Information Technology Consultant / Specialist

Primary Skills
IT Consulting

Location
US-TX-Ft.Worth (will consider relocating)

Posted
Jan-22-09

____________________CAREER OBJECTIVE____________________
Multi-platform, self-motivated and goal-oriented professional seeks IT Position. I am fluent in both Windows & Macintosh hardware /software. I have a proven ability to quickly learn and apply new technologies as they come to market, while maintaining and integrating legacy systems. I consider myself a solutions architect and find extreme joy in designing and delivering the right results.

____________________EXPERIENCE SUMMARY____________________
Jul. 2006 - Present - Technical / Sales Engineer
C I Host, BEDFORD,TX
Explaining in detail of various web hosting features including but not limited to software/hardware in various operating system environmentsPresent Internet Hosting solutions to the SMB MarketManaging accounts for Enterprise client baseStrategic sales and providing potential clients with information about our various hosting plansResponsibilities included writing and updating a business plan, designing the product offering and setting prices Work with I.T. staff, network engineers, and end users to troubleshoot problems with server applications

Jan. 2005 - Jan. 2007 - Global Account Executive / Network Consultant
Corp Health Inc, Fort Worth,TX
Entry level network administrator of various hardware & Windows operating systems ? Resolved incoming tickets that included help desk support of in-house applications? Hands on experience troubleshooting computer peripherals among our co-workers? Multiple tasks/projects such as maintain Active Directory on Exchange Server, new employee profiles & devices needing to be implemented when instructed

Jan. 2005 - Jan. 2007 - Information Technology Intern / Help Desk
2006 Corp Health Inc, FORT WORTH,TX
Entry level network administrator of various hardware & Windows operating systems ? Resolved incoming tickets that included help desk support of in-house applications? Hands on experience troubleshooting computer peripherals among our co-workers? Multiple tasks/projects such as maintain Active Directory on Exchange Server, new employee profiles & devices needing to be implemented when instructed

Mar. 2004 - Jan. 2005 - Call Center Rep
Blackmon Mooring Stematic, Fort Worth
Set appointments via Citrix Mainframe for D10 cleaning services? Dispatch D20 jobs on-field sales reps for Fire/Mold/Water Damage ? Recognized for answering over 200 calls per month.

Feb. 2003 - Mar. 2004 - Senior Sales Representative
C I Host, BEDFORD, TX
Managed a team of 20, Including Orders, Tele-Sales, Inbound Sales, and QA. ? Implemented training programs as well as continuing education. ? Created and implemented Sales intranet (cisales.cihost.com). ? Increased productivity and organization. ? Increased employee satisfaction and moral. ? Implemented new product lines to ensure a smooth rollout. ? Calculated payroll with forecast of man-hours. ? Recruitment of new employees to ensure proper placement.

May 2002 - Feb. 2003 - Level 1 Technical Support
Broadband Now!, IRVING, TX
Provisioned IP address and modem address so they can communicate with their network card within the database.? Supervised 10-15 sales/technical representatives; acted as a liaison? Call center/technical support representative whom provided a full suite of services necessary to deliver a winning broadband consumer product - network upgrades and deployment, installation, marketing, customer billing, and customer care

____________________EDUCATIONAL PROFILE____________________
Jan. 2001 - A.A.S., Computer Science, Minor: N/A
Tarrant County College, Ft.Worth
GPA: 3.5. 2004-2005 Dallas Sound Lab ( Media Tech Institute)? Audio Engineering & Studio Techniques Certification? Producer/Song Writer Certification

____________________PROFESSIONAL

Certifications
See above


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