Business Analyst / Project Analyst Resume

Title
Business Analyst / Project Analyst

Primary Skills
Change Management; Integration; Communications; Training;

Location
US-TX-Houston (will consider relocating)

Posted
Feb-23-09


Professional Profile

Six years of contract experience as a business analyst mainly in areas of communications, change management, system integration and migration within the Oil and Gas industry with commitment to mobilizing overall strategies, tasks & resources, and organizational performance for results. Skilled at targeting needs, problem solving and facilitating with great follow through to process requirements, deliverables, and project plan deadlines.

Areas of Expertise

Project Lead / Analyst Training development and sessions
Project planning & implementation Team building / performance training implementation
Business requirment & planning Community / leadership presentations
Meeting & workshop faciliation Marketing communciations development
Process development & risk management Team player and liaison among business groups

Relevant Professional Experience

Project Lead (Nov 2008 -- Feb 09)
ML Inc. Business Development Project
Managing an estimated 100K business development venture aiming to build and fine tune the customer service system by establishing new processes lines, implementing new systems, and projecting risks while overseeing the development of marketing deliverables.
? Maintaining the project plan by updating changes to timelines, development requirements and additional dependencies
? Led the effort of project documentation for operations and accounting to improve project integrity among team members while utlilizing online content management systems for all team access
? Controlling master budget against invoices and contracts with a breakdown of reoccurring and fixed costs to assess service package costs; Gathering all necessary functional requirements for process development and preventative risks against the project charge and WBS to maintain project focus

Project Lead, Houston, TX (Oct 05 -- Mar 06)
BP North America Gas & Power (NAGP) Integration
Successfully managed the NAGP Integration, a of a vendor accounting business group of 125 Full Time Employees by serving as the project lead to cross-functionally facilitate effective change management among affected internal business groups, specifically, IT, human resources, building management, and related business groups
? Managed project plan, framed process decisions based on assessed risks, and identified performance gaps to define new organizational processes in regard to performance, culture and process
? Completed logistical and documentation needs by meeting requirements for benefits & compensation packages, systems & applications, safety training, and building services
? Developed and disseminated communication vehicles such as HTML emails, management slide decks, posters, and branded products for instructional use, theme/brand consistency, and overall message delivery
? Lead various team workshops to instruct on new performance processes, introduce company vision and goals, obtain transition feedback, and strengthen team development
? Executed business group-wide community events related to project Q&A, employee orientation, and leadership introduction which included program presentation layout, risk response planning, slide deck messaging, and leadership communication coaching

Project Communications & Training Lead, Houston, TX (June 05 -- Sep 05)
BP Gulf of Mexico (GOM) Materials Management Program (MMP)
Incorporated a communications plan targeted to enhance safety awareness and increase member engagement within the project group to meet a new company initiative around safety standards.
? Structured a Safety Sub-Committee Advisory Group by enlisting key project members from varied groups to commit to weekly committee meetings, monitor safety standards, and become safety agent within the project team
? Facilitated safety forums on a bi-weekly basis with special guest speakers, master slide deck, media and handouts
? Distributed weekly safety reports and tips; facilitated content development sessions among safety agents
? Provided effective messaging by capturing innovative communication tools and best practices, testing content with sample groups and collaborating with the safety leadership committee for support & feedback

Project Analyst, Houston, TX (Mar 05 -- Sep 05)
BP Gulf of Mexico (GOM) Materials Management Program (MMP)
Supported the research and development of an economic simulation analysis to visually understand historical material distribution demand among the southern markets to determine warehouse development needs
? Captured critical operational processes and IT infrastructure data from global warehouses as part of a matrix dashboard of business unit variances and commonalities for best practices
? Interviewed external team leads for socioeconomic scenarios, performed vendor research, cleansed customer inventory data, and examined scorecards for data gaps and duplications
? Provided project development support by delivering weekly status reports and project schedules, and following through on tasks to meet timelines and project milestones
? Aided in framing the processes and systems by performing peer interviews and analysis while testing unique distribution processes with an economic simulation

Project Communications Developer, Houston, TX (Nov 04 -- Feb 05)
BP HSSE Compliance Management Systems (CMS)
Served as the key communications developer to provide planning support and manage toolkit deliverable production as part of a new systems initiative within the HSSE environment ,
? Contributed a series of content development sessions among different business unit managers to address business group-specific needs and messaging risks while identifying overall key messages
? Managed development of program brochures, posters, flash commercial piece and slide deck presentations
? Ensured resourceful development of communication deliverables by working with third party vendors to set timeline expectations, control budget costs, and update content changes
? Enabled Team Leads to share their program best practices by generating a deliverable portfolio package to exemplify program branding efforts, share best practices, and multi-level communication plan
? Circulated system awareness and program background by cascading management toolkits within the business unit

Project Communications Consultant, Los Angeles, CA (May 04 -- July 04)
The Strausberg Group
Supervised the development of a full page advertisement in two major publications which included overseeing photo shoot execution, design production and direction among creative departments to ensure branding consistency, and total production costs, terms, invoicing and client billing

Market Project Analyst. Los Angeles, CA (March 04 -- May 04)
Campbell-Ewald
Provided a comprehensive competitive analysis to capture market trends, consumer risks and household buying power by analyzing data research and socio-economic trends from regional and national districts using demographic-based licensed literature and government data

Other Experience

Multifamily Account Executive (April 2007 -- October 2008)
TXU Energy
Grew sales volume estimated over $260K through establishing sales marketing partnerships with property management companies to promote energy services to their residents -- solely responsible for sales strategies, marketing plans and materials, and presentations to generate revenue for both partners
? Earned partnered clients over $80K in revenue by driving sales through hosting quarterly product training, establishing brand presence at client sites, and developing incentive plans
? Launched series of promotional events at client sites targeting resident enrollment and partnership awareness
? Participated in industry associations for lead generation specifically in annual tradeshows, committee meetings, monthly mixers, and training courses

New Home Consultant (Sept 06 -- April 07)
MHI Inc. Homebuilders
Reported to Project Management, responsible for selling a series of 11 home lines representing $6.9 million in sales revenue
? Aggressively increased sales revenue in the assigned subdivision from the previous 10 months by 75% equivalent to $1.2 million in 2 months in the community
? Surpassed monthly objectives by 4 times more generating over $600,000 in additional profits
? Specially recognized above peers; earned a sole role in managing the Westheimer Lakes Section 1 project independently
? Organized and hosted realtor runs and lunches to indirectly enable realtors with product knowledge, client profiling, and incentive programs for lead generation

Education

THE UNIVERSITY OF TEXAS AT AUSTIN -- BS Advertising in the College of Communications; Business Administration Focus
PROJECT MANAGEMENT INSTITUTE -- Currently completing Certified Associate in Project Management (CAPM)

Applications

Proficient in:
MS Office Suite Applications, MS Project, Sharepoint, ACT!, Clients & Profits, Salesforce.com, Visio,

Past experience in:
SAP, content management systems, intranet/internet maintenance, Adobe CS, Access

Certifications
MS Project Certified; Currently enrolled for CAPM (Certified Associate Project Manager) for certification within the Project Management Institute (PMI)


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