QA Analyst/ Tester Resume

Title
QA Analyst/ Tester

Primary Skills
Analytical, Trouble-shooter, Detail-oriented

Location
Canada-ON-Toronto

Posted
Jun-08-09

HIGHLIGHTS OF QUALIFICATIONS
- Over 10 years experience in IT quality assurance testing
- Bachelor degree in Radio Engineering
- Certified Software Quality Assurance and Operation and Maintenance Engineer
- Achieved 20% increase in quality of communication system by testing, analyzing and resolving load traffic problems
- Expertise in functional, load, regression and user acceptance testing as well as troubleshooting and writing test cases
- Excellence in all phases of Software Development Life Cycle (SDLC), manual and automated testing tools and creating bug reports
- Superior analytical, troubleshooting skills and technical aptitude
- Bilingual: English and Russian

TECHNICAL SKILLS
- Testing Tools: QTP 8.2, WinRunner 7.0, LoadRunner 8.1, Rational TestManager
- Database Technologies: Oracle 9, 10g, MS SQL Server 2000/2005, SQLDeveloper 1.5.
- Operating Systems: Windows 9x/2000/NT/XP
- Languages: SQL, PL/SQL, HTML, Visual Basic
- Software: MS Office

EXPERIENCE and EMPLOYMENT HISTORY

Release3 Inc, Mississauga, Canada Jan. 2009 -- Apr. 2009
Software Tester
Project: Oracle System for Probate Court of Butler County, Ohio
Environment: Oracle Development Suite 10g, SQL, PL/SQL, Oracle 10g, SQL Developer 1.5, jDeveloper, OC4J Server, Windows XP, TransForm Migration Toolkit (Migration toolkit allows end users to take existing Oracle Forms application and transform it to web-based java server application simplifying further enhancement, development and maintenance)
- Conducted manual testing of Oracle Forms/Reports application, including some development and maintenance
- Debugged and analyzed application issues, fixed functionality according to customer's specifications and increased quality of product
- Used SQL Developer 1.5 to investigate incorrect work of Oracle Forms application, found and fixed triggers, modified tables and sequences in Oracle DB
- Participated in structured code reviews/walkthroughs
- Created reports using Oracle Report builder and integrated them to existing Oracle Forms application
- Populated Oracle DB 10g with test data during functional and regression testing of Oracle Forms application.
- Performed regression test of modified forms before shipping application to customer
- Added features allowing customers to read and print documents using Brava! Reader directly from Oracle Forms application.
- Involved in testing newly-created TransForm Toolkit designed for a fast migration Forms/Reports applications to Java
- Analyzed Forms application, its patterns, uniqueness and variances before migration
- Performed mapping, using jDeveloper and Oracle Builder and customization application's items, using customization.xml file to finished the pre-migration process
- Performed modifications to PL/SQL packages to remove any Forms specific references
- Verified product documentation by finding inconsistencies between documentation and the actual product behavior.

Dynamix Software, Overland Park, KS Feb. 2008 -- Nov. 2008
Software Tester
Project: Tehama online store (allcustomwear.com)
Environment: QTP 8.2, Visual Basic, Windows XP, Dynamix XmlServer, MS Office
- Analyzed the application, performed Black Box testing
- Developed test cases and test scripts according to functional requirements
- Executed tests for application and analyzed the results
- Performed extensive manual testing to verify expected results during product catalog browsing, product purchase and customization
- Assisted in writing test cases for various parts of site including User Interface of Shopping Cart, Product Catalog, product customization and order tracking
- Created, modified and enhanced scripts created by automated testing tool QuickTest Pro, parameterized test scripts using embedded capabilities of QTP
- Used commercial bug tracking system to report all defects
Project: Impact Design online store (haveanimpact.com)
Environment: Dynamix XmlServer, Windows XP, MS Office Tools
- Performed functional testing of User Interface for product catalog and purchasing process.
- Performed End-to-End testing of product customization including color selection, screen printing service and custom embroidery
- Conducted manual testing of payment subsystem and shopping cart handling.
- Executed manual test cases of customer registration process
- Used Dynamix Software bug tracking system to report defects and verify defect resolution.

North-West Telecom 1995 -- 2007
Senior Support Engineer
Environment: Telephone Switch Alcatel A1000 S-12 WR1A
- Verified software upgrades based on yearly schedule by completing User Acceptance Tests (UAT) and submitted test reports to management
- Assured quality of switch modules and subsystems by performing functional, system and integration tests and reported errors to developers daily using bug tracking system
- Monitored switch operation under load using automatic counters and reporting capabilities of switch in order to determine potential defects
- Created isolated lab environment and ran diagnostic tests to verify newly installed components and modules in telephone switches to pre-test equipment before installation
- Conducted functional testing of systems such as supplementary and routing service to identify bugs for fixing by developers and performed regression tests to determine if bug was eliminated
- Liaised with developers identifying software problems and gathering information required to fix errors and incorrect data on a daily basis
- Supervised and maintained uninterrupted operation of telephone switch by performing daily monitoring of switch modules, subsystems and reviewing results of automated tests, resulting in reduction of system failures by 15%
- Scheduled and conducted monthly system software and database backups to ensure fast recovery from system failures and unsuccessful software upgrades
- Installed and tested software to support long-distance carrier selection by creating isolated lab environment and completing functional and acceptance testing, allowing company to offer new service to customers
- Created test plans for Global Routing Table, identified that critical data was missing from subscriber category and restored all data within one hour
- Ran and analyzed traffic measurements and provided statistical data to strategic planning department

Certifications
- Software Quality Assurance Tester Course, Canadian Technology College, 2007.
- BS in Radio-Engineering, Riga Aviation University, Latvia, 1992.
- Operation and Maintenance Engineer Course, Moscow, Russia, 2004.



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