Primary Skills
Windows 95, Novel, Microsoft NT, JCL, COBOL, RPG, CL Commands





To further develop and expand my management and leadership skills, and to utilize my technical knowledge and experience with a growth-oriented company


* Dedicated professional with experience and academic preparation related to computerized business systems
* Exceptional organizational skills, demonstrated ability of effective management and planning
* Profound communication and personal skills, excellent presentation skills, effective public speaker
* Ability to maintain excellent cooperative working relationships with co-workers and management
* Proven record of providing outstanding customer service, talented relationship developer


A+ Certification Class - Career Center, New York, NY - 2001
Computer Programming Certificate - Devry Institute; Woodbridge, NJ - 1991
Computer Science - Pace University; New York, NY - 1983
Computer Science - NYC Community College; New York, NY - 1979


* IBM AS400 9406, BRMS Tape Management System, IBM 2708
* HMC Management System with divided Partitions for our 9 IBM AS400s
* Honeywell Level 6/ 64/ 2020/ 2050/ 6200/6400
* DPS6-Plus/7000/9000/90-94, NCR 8575/855S

* Internet web site development http, disaster recovery plan, Microsoft Office
* Windows 95, Novel, Microsoft NT, JCL, COBOL, RPG, CL Commands
* OS/VSE/GCOS, IOF, Utilities, time " sharing GCOS3, GCOS6, GCOS8, OS400
* TMS8 (Tape Library System)


Operations Administrator
Countrywide Insurance Company; New York, NY 2001-2011
* Utilized IBM AS400 utility programs such as FTP (File transfer), full system backups and initial program load (IPL) specifying options on how you wish to reboot the IBM AS400
* Changed configuration file to add devices such as printers to the IBM AS400
* Maintained the BRMS tape management library system for Ultrium 4 cartridges
* Updated PTFs and PER ZIP Codes that may change on the IBM AS400
* Trained staff from their PC on Help Desk queries by users in Claims or Underwriting Dept. to use applications to change policy or claim information, and Desktop or printer issues
* Documented details for my staff on how to execute daily and monthly batch processing

Operations Coordinator / Senior Lead Operator
Rainbow Apparel Inc.; Brooklyn, NY 1998-2001
* Utilized IBM AS/400 utility programs and FTP (File transfer) and troubleshot technical problems by doing the initial program load specific code to boot the mainframe or change configuration file to add devices to the hardware system
* Maintained tape management library system, worked on the JCL on the IBM AS 400 and know the CL Commands
* Monitored backups and batch processing, local applications for Microsoft Office Windows 95 for testing and debugging
* Made sure staff monitors the proper receiving of Cash and Merchandise files from over 800 stores to our IBM AS 400 and troubleshoot any problems
* Replaced parts on PC Cash Registers to make them work (such as hard drive, floppy drives, motherboard, battery, fuses)
* Documented instructions for my staff on how to program registers and batch processing
* Helped with the development of the network for all personal computers such as modems, hubs, routers, servers and any problems that may arise
* Developed basic knowledge of the Network Menu for Novel and Microsoft NT

Computer Operator Supervisor
Shaw Data Services; Fairfield, NJ 1990-1998
* Provided supervision, training, and direction to computer operations personnel utilizing page printers to distribute reports for over 200 clients
* Utilized DPS 9000, DPS 90/94, DPS6, and while monitoring all aspects of the equipment
* Handled utilization of JCL and utility programs on the DPS 9000

Lead Computer Operator
Somerset Technologies; New Brunswick, NJ 1988-1990
* Monitored all aspects of equipment status and backups and troubleshooting for technical problems
* Documented forms for inventory control for Computer Operations, Flow Charts, and Run Books
* Utilized Honeywell DPS 7000, DPS6-PLUS and DATANET
* Provided training direction and assistance to incoming personnel


Applications Acceptance Technician Lincoln Federal Savings and Loan; Mountainside, NJ 1987-1988
Computer Operator Military Ocean Terminal; Bayonne, NJ 1985-1987
Computer Operator Telephone Marketing Programs; New York, NY 1983-1985
Computer Operator Credito Italiano Bank; New York, NY 1982-1983
Computer Operator Hygiene Industries; New York, NY 1981-1982
Computer Operator Republic Financial Services; Dallas, TX 1976-1981

Available upon request

See above


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