Desktop Technical Support / Help Desk / PC Technician Resume

Title
Desktop Technical Support / Help Desk / PC Technician

Primary Skills
Microsoft Office Suite

Location
US-OK-Bartlesville

Posted
Oct-18-08

____________________CAREER OBJECTIVE____________________
A Technical Support position that will utilize recent education, experience, and unique abilities.

____________________EDUCATION____________________
2008 - B.S., Business Administration, Minor: Management Information Systems
Oklahoma State University, Stillwater, OK

____________________EXPERIENCE____________________
2006 to 2008 - Campaign Intern
Ernest Istook for Governor Campaign, Oklahoma City, OK
* Advanced campaign through various marketing activities such as , inbound/outbound phone calls, website updates, and direct interactions.
* Managed a team of 5- 7 interns during promotional events.
Performed data entry and report preparation.

2003 to 2005 - Promotional Sales Specialist
Network Promotions and Events, Norman, OK
* Conducted promotional campaigns for over 20 Fortune 500 companies.
* Supervised set-up, break down of event, and completed all post-event reports and surveys by given deadlines.

2000 to 2001 - Product Specialist
Best Buy, Jackson, MS
* Assisted customers with technology questions and purchases.
* Worked towards organizational goals in a team setting
* Counted cash; and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions
* Part of team that lead department to highest monthly sales of any single department.

____________________STRENGTHS____________________
* Goal-Oriented
* Capable problem-solver and critical thinker
* Highly adaptable to change
* Excellent with interpersonal communication

____________________HONORS____________________
Dean's Honor Roll

Certifications
See above


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