Seeking an Oracle Application Specialist or Web Development position in which I can utilize my Java, SQL experience and skills; I am a fast learner, educable, self-motivated tech-savvy individual, inspiring to expand my technology career.
EDUCATION Software Architecture , Bachelor of Science December 2008-December 2012 Capella University, Online
Business Administration Network Technology, AA February 1994 -- February 1996 Computer Learning Center, Chicago, IL
Studies specialized in Computer Networking areas. Contributed to team projects, to create simulated real-world applications. Served as Teaching Assistant for introductory programming classes, and contemporary design.
Software Technology, Oracle EBS Application Specialist January 2012-Current Toshiba, Tustin, California
Training and implementing Oracle 12 E-Business Suites, Supporting all divisions with technical support, monitoring, developing, and maintaining user accounts, provide Oracle EBS and, HRMS apps support. Monitoring, testing prevision user jobs and error data reports. Providing computer operations for all Medical Departments. Oracle Troubleshooting assistance and ticket resolution for Staff, Vendor, and Medical users. Implementing Oracle Software Support and training to their Global Regions. Information Technology , Computer Support Specialist
DPI Specialty Foods, Ontario, California July 2010-July 2011
Support all divisions with technical support, monitoring, developing, and maintaining user accounts, provide Oracle EBS and, HRMS apps support. Open, monitored, and test user jobs and error data reports. Troubleshoot IBM, EMC, AS400, Orion, Solar Winds, and EDI Networks, Specialize in Demetra spreadsheets reports, B2B spreadsheet reports, Tivoli and Inovis, reports, while providing computer operations for all regional departments. Oracle Troubleshooting assistance and ticket resolution for Staff and Vendor users. While suggesting new Oracle Software training for the project team.
Special Asset Officer, Data Support May 2009 -- June-2010 Cathay Bank, Rowland Heights, California
Assist customer with commercial and residential real estate. Audit, prepare, and negotiate foreclosure properties. Prepare and execute bank REO Sales and complete compliance audits. Provide technical support for usability issues and critical site problems, as needed. Monthly, Data Analysis Reports, daily multi-tasking and prioritizing, weekly meeting, and budget presentations. Performs market research, business strategies, and prepares reports on system problem trends and issues.
Quality Assurance Specialist, Network Support May 2007 -- April 2009 Lehman Brothers, Lake Forest, California
Review Payoff Request, Construction Disbursements, and Audit files. Verified all work and procedures are in legal compliance. Utilized concise web sites for the bank needs, online payment features, and form processing. Provided business processes, and work with Dell spreadsheets. Implemented a new procedure for monitoring user's web access by mirroring database screens. Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
Credit Risk Analysis, Help Specialist September 2006 -- April 2007 Just Mortgage Inc, Pomona, California
Prepare, and negotiate repurchase claims. Review month-and year end financial reports with department heads to minimize cost. Used suite to implement a document catalog, for storing and tagging thousands of user-generated reports. Assisted with proof-of-concept reviews and stress testing, audit, reviewed, and made proper recommendations to business contracts. Assists in the design of basic technical programs for projects, and provided enhancements to existing programs.
Foreclosure Senior Specialists, September 2001 -- September 2006 Washington Mutual Bank, Northridge, California
Assist customers with their financial statements to offer alternative programs. Recruited new vendors for the bank, prepare settlement and charge off memos, and prepare foreclosure bids. Created monthly and quarterly reports and provided data analysis. Assisted as a liaison with customers on administrative and technical matters for assigned projects.
SOFTWARE APPLICATION & DEVELOPMENT SKILLS 2-3 Years, Experience with Solaris, Solar winds, IBM DB2, Oracle EBS, HRMS, ERP, Oracle 9i, 10i, 11i, 12i BPEL, Demetra, Tivoli Reports Adobe Flash, Corel, Eclipse IDE, MS Office Suite, EDI Network Experience with OBIEE and Oracle E-Business 12 application working with a collaborative IT/DBA team