Computer Tech Resume


Title
Computer Tech

Primary Skills
A+ Certified Professional, Computer Technology Industry Association, 2001

Location
US-MA-Wilmington

Posted
Apr-11-09

RESUME DETAILS
OBJECTIVE:
To apply my skills that I have acquired in my education and training to a position in the field of Information Technology.

EDUCATION and CERTIFICATIONS:
Massachusetts Bay Community College, Wellesley, MA
Associate in Science, Information Systems Technology & Management, 2007
Certificate, Information Technology, 2006

Boston University, Computer Career Programs, Boston, MA
Certificate, PC Service and Support, 2001

Related Coursework: Database Management; System Analysis & Design; Networking; Introduction to Computer Science and HTML; Application Software Strategies; JAVA Programming; PC Service & Support Internet Based Training; PC Basics Hardware; Data Communications, Networks and Multimedia

A+ Certified Professional, Computer Technology Industry Association, 2001


RELATED EXPERIENCE:

Help Desk Assistant
Mass Bay Community College, Wellesley, MA 2007-2008
* Assisted college students with solving technical problems around XP.
* Provided Help Desk support to students, faculty and staff on the phone.
* Trained students in PeopleSoft.
* Installed LCD monitors for faculty.

Computer Technician
Town Computer, Boston, MA 2005
* Installed hard drives, performed upgrades, changed operating systems
And troubleshot PC
* Ensure quality computer service operations through facilitating tests.

ADDITIONAL COMPUTER SKILLS AND EXPERIENCE:
* Java Programming language, HTML, Oracle, SQL, Microsoft Access and Excel; experience with Windows 95, 98, NT and Windows XP
* Knowledge of database systems, physical configurations, database management software, analysis techniques and modeling tools
* Ability to produce innovative services, improve quality, reduce costs and provide real-time customer service
* Examine the differences between various types of information systems and develop proficiency solving IS problems for user productivity and software
* Understand and be able to select and apply the appropriate systems
* Analysis and design solutions to a series of personal and business


Additional Experience:
Support Staff Associate
Fernald Center, Waltham, Massachusetts 1997-Present
* Assist in providing supervision and guidance to seven adults with Mental Retardation.
* Design leisure activity programs for individuals with mental retardation.
* Provide community outings to teach and reinforce appropriate social behavior.
* Utilize my strong listening, organizational and communication skills daily.
* Provide clients with an extreme amount of patience and support to help them meet their personal goals.

Certifications
See above

CONTACT DETAILS

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