Primary Skills
Leadership, global team building, communication, gap analysis, business process flow and business requirements
Location
US-TX-Plano
Posted
Oct-09-09
RESUME DETAILS
Qualifications
Results oriented Project Management Professional with proven ability in leading and managing fast-paced high profile strategic initiatives. Strengths in leadership, global team building, communication, gap analysis, business process flow and modeling documentation, business requirements and problem solving. * Project Management * Healthcare * Business Operations (Focus) * Operations Analysis * Corporate Education Training * System Training * Portfolio Management * Contract Administration * Global Vendor Management * Reseller Agreements * Policies/ Procedures * Excellent Communications * Client Focus * Relationship Management * Business Documentation
Professional Experience
Dr Pepper Snapple, Plano Texas November 2008- September 2009 PROJECT MANAGER CONSULTANT, I.T. PMO IMPLEMENTATIONS * Project Managing the Convergence II of the Dr Pepper Snapple Bottling Group's 4.6C and 4.0B SAP instances onto a single new SAP ECC 6.0 instance. To include a $23 million reengineering of the Legacy Financial System in to SAP FI/CO/PS/BI environment * Project Managed SAP Enterprise user's access for a system wide SAP Enterprise Applications, groupware applications, for employees, suppliers, and partners to ensure a new level of collaboration. * Project Managed SAP Supplier Relationship Management (SAP SRM) application that automates, simplifies, and accelerates procure to pay processes for Dr Pepper Group goods and services. * Project Managed a Global Team that implemented SAP SRM, to reduce procurement cost, build collaborative supplier relationships, better manage supply bases, and improve the company's bottom line with innovative offerings and a faster go to market strategy. * Project Managed the PMBOK Project Life Cycle Phases from initiation through completion with oversight of planning, communications, requirements gathering documentation, quality assurance/control and operational support. * Managed and maintained the Project Schedule in MS Project that communicates tasks, milestone dates and project status and resource allocation. Created and tracked project plans, and managed the project team to deliver according to scope time-frames within budget constraints of the plan. Administrator of the Microsoft SharePoint , a web-based document repository used to share information and foster collaboration between users. * Worked with the Compliance Department and the PMO Change Control Board to ensure IT control procedures as required by Sarbanes Oxley (SOx) and Corporate Audit. * Prepared project presentations, weekly status reports, assure timeline compliance, assess risks, actively track, manage and recommended alternative solutions to project issues and escalated issues to multi-levels of internal and external management as appropriate. * Provide direction to the project team members and appropriate communications to the customer and account leadership regarding the project. Resource managed 189 employees including resource on-boarding, equipment deployment and tracking, network application, PPM payroll and financial task assignments, SAP vendor invoice payment.
Perot Systems, Plano, Texas April 2007- April 2008 PROJECT MANAGER, CLINICAL QUALITY * Project Managed Hardware and Software Implementation projects in the Clinical Quality business area for one of the largest hospital clients utilizing Project Management Methodologies with 60 project team members. * Project Managed the creation and delivery of discrete deliverables directly to customers as well as providing leadership, assistance, recommendations by verbal and written communication. * Project Managed the implementation of Microsoft Office SharePoint Server the enterprise portal platform and maintains the global enterprise portal sites for the users and customer client industry to ensure collaboration between users. * Project Managed the consolidation access to the customers existing business applications and drove consistent performance of common business tasks. * Streamlined and developed a new composite portal application that leads to order of magnitude improvements in important business share documents and processes. * Managed the integration of the scope, time management, cost control, quality, human resource, communication plan, and risk analysis utilizing PMBOK-based Project Management Methodology. * Overall project managed the project plan, budget, structure, project schedule, project risk, business requirements, conducted gap analysis, business process flow and modeling requirements, and staffing requirements. * Defined and managed the completion of the project on schedule and within budget constraints. * Prepared project presentations, weekly status reports, assure timeline compliance, assess risks, actively track, manage and recommended alternative solutions to project issues and escalated issues to multi-levels of internal and external management as appropriate. * Worked with the Compliance Department and the PMO Change Control Board to ensure IT control procedures as required by Sarbanes Oxley (SOx) and Corporate Audit. * Provided direction to the project team members and appropriate communications to customer and account leadership regarding the project. * Prepared project presentations, weekly status reports, assure timeline compliance, assess risks, actively track, manage and recommended alternative solutions to project issues and escalated issues to multi-levels of management as appropriate. * Achieved $120 million incremental revenue by project managing the enterprise of the hardware/software implementation for 164 hospital locations.
CompUSA, Dallas, Texas September 2006- April 2007 PROJECT MANAGER, PMO IMPLEMENTATIONS * Project Managed and implemented major corporate initiatives ensuring significant compliance impact for CompUSA point-of-sale contract model usage, standard contract language and due diligence processes. * Project managed new business strategies for Hardware and Software Implementation interventions with the Sales organization. * Managed projects with multiple clients interlock for processes, procedures and customer implementations. * Manage to a rapidly moving retail client focus, changing requirement, situations involving customer resolution of inter-related and competing issues. * Project managed remote Desktop Upgrades, Break-fix, IMAC, Printer Installations, High Definition Televisions and Cell phones.
BancTec, Inc. Irving, Texas January 2005- September 2006 PROJECT MANAGER, PMO IMPLEMENTATIONS * Created, developed and implemented a Start-Up Project Management Office. * Developed and implemented consistent standardized processes and procedures utilizing the PMI Project Management Methodologies practices. * Ensured project governance of similar projects for Hardware, Software Implementations utilizing the established Project Management Methodologies. * Provided project management guidance to project managers in business units. * Ensure projects maintained direct approach to company's strategic direction. * Administrator of Microsoft SharePoint, a web-based document repository used to share information and foster collaboration between users. * Project managed remote Desktop upgrades Break-fix, IMAC and printer installations for Dell Bell South Account and Lexmark. Including Network Management, User Management, LAN Security, Messaging and Firewall, Antivirus, Routing and Switching.
Electronic Data Systems, Plano Texas 1989-2004
PROJECT MANAGER, EDS GLOBAL OPERATIONS 2002-2004 * Project Managed major global corporate initiatives ensuring significant compliance impact for EDS point-of-sale contract model usage, standard contract language and due diligence processes. * Project managed a customer portal for internal processes by creating a single point (single sign on) of entry and a consistent user interface for the customer. * Managed the project team which includes the architect, design and build team globally. * Project Managed the Global Learning Management System Portal to facilitate the development and education initiatives by linking on-line educators, international development foe EDS University. * Managed global projects through PMI (Project Management Institute) sanctioned methodologies utilizing the complete lifecycle approach. Areas of strength include scope management, requirements gathering, project and schedule management, risk management, resource management, quality management, change management, communication management including stakeholder interface. * Project Managed remote desktop upgrades. Including Network Management, User Management, LAN Security, Messaging and Firewall, Antivirus, Routing and Switching. * Achieved $107 million in incremental revenue by project managing the establishment of standard contract language and due diligence processes.
PROJECT MANAGER, EDS UNIVERSITY GLOBAL VENDOR MANAGEMENT 2000-2002 * Project Manage the creation and implementation of the installation of EDS Global University Portal for 120,000 corporate employees for Sales, Leadership Development, Professional Development and I.T. Product delivery and Professional Certifications delivered through instructor led and web-base technologies. * Managed contract global project management to ensure contract compliance and risk management across multiple vendors. * Project Managed global vendor selection and implementation plans, risk management, resource management schedule definition and monitoring, communication management among project team, clients and stakeholders. * Leveraged existing U.S. contracts to negotiate global contracts and managed implementation in the United States, Europe, Asia Pacific, Latin America and Canada. * Managed and interpreted existing education contracts and ensured contract and purchasing compliance. * Implemented and managed the EDS Global Training Learning Management System (LMS) Database applications portal for the Global Call Centers. * Determined business requirements and recommended functionality changes to meet training requirements and system effectiveness. * Achieved 35% global savings on international leverage of U.S. vendor contracts with multi-national discounts by establishing an extensive international vendor management function.
ACCOUNT MANAGER, EDS SUPPLIER EDUCATION SERVICES - E. SOLUTIONS 1998- 2000 * Leveraged global training agreements to facilitate client utilization of corporate training by the creation of the Client Training Catalog for E .Solutions sales force. * Project Managed and account consulting to clients concerning copyright, intellectual property, non-disclosure, and import/export compliance issues. * Ensured global suppliers met required standards by establishing key service indicators to measure, monitor, and maintain quality training solutions. * Governed discounts by establishing Supplier Relations Team as single point of contact for reseller agreements. * Achieved $5 million in annual savings by leveraging internal training contract agreements and reselling to EDS clients. * Increased win rate and revenue of deals in providing the EDS sales force opportunities to increase client value by facilitating client utilization of corporate training interventions.
SUPERVISOR, EDS SUPPLIER EDUCATION SERVICES - TECHNICAL DEVELOPMENT 1992-1998 * Established and managed function and team as single point of contact of all vendor-related corporate training registrations and discount management, maintaining a high customer satisfaction rating. * Enabled significant cost reductions by refining, implementing and streamlining processes for scheduling of training and implemented key service indicator measurements for service excellence. * Leveraged existing U.S. contracts to deliver vendor-supplied technology-based training to more than 125,000 global EDS employees by establishing and managing global vendor management programs and team in the United States, Europe, Asia Pacific, Latin America, and Canada.
CONTRACT ADMINISTRATOR - EDS TECHNICAL DEVELOPMENT 1989-1992 * Administered and negotiated training discounts for EDS Corporation as single point of contact for supplier relationships inconsideration of current and future training needs. Conducted comprehensive vendor comparisons for best just-in-time training solutions.
Education Professional Education * Project Management Institute- Candidate for the Project Management Professional (PMP) Certification by the Project Management Institute. * Project Management - University of Texas at Dallas Project Design and Management, Project Management Professional (PMP) course required for certification, Conflict Management & Resolution, Deming Methodology, Program Management, Microsoft Project software. * Healthcare Development Training- HIPPA Compliance Training, Perot Systems Healthcare Services Privacy Policy training, ISO9000 Training, Healthcare Standards & Ethical Principles Training. * Leadership Development- Leadership Series, Management Essentials, Behavioral Interviewing, Conflict Management & Resolution, Performance Management, Compensation Management, Career Development and Management. * Professional Development - Problem Resolution, Information Security Management, Facilitation, Techniques, Presentation Techniques, Effective Business Writing, Radiant Learning, Mind Mapping. * Richland, College, Dallas, Texas. Fluent in French Professional Education Skills * Microsoft Office Suite 2003- MS Word, MS Excel, MS Project, MS Visio and MS PowerPoint, Web-EC, Solutions EC, E-Project, Outlook, SAP, SharePoint, HP Quality Center.
Certifications
See above
CONTACT DETAILS
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