Resume of Vice President, Project Management

Title
Vice President, Project Management

Primary Skills
Over 25 years of software development and project management experience.

Location
US-NH-Mont Vernon

Posted
Mar-25-08


PROFESSIONAL SUMMARY

Over 25 years of software development and project management experience. A self motivated individual and effective
leader with expertise in team building and managing multiple projects. A proven record of building solutions for
organizations demonstrating both innovation and technical achievement. Strong analytical and software design skills.

STATE STREET, Boston, MA 2005-Present

Vice President (Project Management) Human Resource Information Technology (2006- Present)

Manages a team of Systems Analysts for new development and small enhancements for Human Resource applications
including; PeopleSoft HRIS, Performance Planning and Review, Learning Management and Leadership Planning.
* Provide application design enhancement to meet the needs of Human Resources and other corporate initiatives.
* Designed and delivered a comprehensive performance appraisal dashboard that vastly improved the user experience.
Eliminated report errors by providing fast, reliable and consistent status of all direct and indirect employee
performance plans, self-evaluations, and reviews. Centralized all functionality: on-line training, resources,
tools and reports that reduced the time and effort to complete reviews. Managed complete project development
life-cycle from original concept through implementation for all State Street Employee's. Utilized globally throughout
the US, Europe and Asia. Delivered project on time and on budget in seven months.
* Managed the data conversion of a major acquisition meeting an aggressive deadline to have all employee human resource
data mapped and loaded in PeopleSoft.

Independent Consultant - Project Manager. HR Outsourcing Project 2005 -2006

Project Manager to re-platform a State Street developed Performance Planning and Review application for hosting by
a major outsourcing vendor, Hewitt.
* Reverse engineered State Street Performance Planning tool documenting requirements and functionality.
* Project Manager for entire SDLC leading the Hewitt team through re-development, and user acceptance testing.

FIDELITY INVESTMENTS, Merrimack, NH 1994-2004

Director (Program Management) Business Process Improvement/Process Excellence (2003 - 2004)

Program Management for $7.5 M of Strategic Development Projects. Conducted weekly reviews with cross functional project teams ,
monitored status, asserted projects kept to targeted objectives, managed to budget. Generated monthly status reports for
Executive Management Council of software development projects to meet client's needs, improve performance, increase market share
or enhance system infrastructure.
* Provided Sr. Management with clear, accurate assessment of 18 development projects, including new monthly financial summary
showing money spent to date and estimates to complete projects.
* Improved development/financial reporting that provided Executive Management the information needed cancel projects not meeting
objectives and assign budget dollars and resources to more worthy projects.

Coordinated the annual strategic software development budget for the Health & Welfare department between business, marketing and systems
to determine scope and estimate costs for projects.
* Created a Project Brief that captured the essential elements required to evaluate the business objectives and produce effort estimates.
o Reviewed, clarified, enhanced and categorized all proposed projects for cost and effort estimation.
o Reduced time to complete effort estimation process by 25%
* Established Cost Benefit Analysis for each project. This allowed Sr. Management to decide which projects to fund, based on return on
investment, cutting the prioritization process by 1.5 months.

Director (Project Manager) Oracle Advanced Benefits Team (2001 - June 2003)

Managed the conversion of five client's implementations from BeneSoft to Oracle's Advanced Benefits system using five separate combined
on-site and off-shored Infosys teams, an India based outsourcing company.
* Enforced design reviews with systems experts. Managed software releases to Production Control and QA.
* All 5 client conversions delivered on time with quality assurance pass rates of 98% with 10 or fewer incidents when clients went live.
* Engendered the trust of the Infosys team that was apprehensive about communicating issues. This bond led to early, frequent discussion
of issues which were resolved before they became critical.

Liaison between Systems and Configuration Management, for 20 plus key development initiatives required for conversion projects.
Facilitated requirements and design issues discussions with systems and business teams.
Monitored status and reported development progress to Configuration and Systems Management.
* Reduce the software delivery timeframe for a number of initiatives by providing business insight and innovative technical architecture
and designs to systems development teams by weeks and/or months.
* Communicate and resolve issues with systems that resulted in a smooth, on-time delivery of new systems components.

Director (Project and Development Management) Technical Design Improvement Team (2000 - 2001)

Inventive/experienced director that formed an elite team of technical and business process experts to identify, design and deliver improvements
to our legacy system. The goal was to reduce support cost and resource head count, a year in advance of taking delivery of new
Oracle Advanced Benefit system, to accelerate the reassignment of resources.
* Automated unit testing reduced errors by 35% and reduced unit test time by 15%.
* Automated configuration release and installation, reduced errors by 45% and reduced maintenance costs by 20%.
* Redesigned Flexible Spending account process that reduced manual work by 30% and improved accuracy to 95%.

Instrumental in converting 25 clients to new release of our vendor's software to address database capacity limits.
Communicated regularly with vendor to resolve bugs, design and execution issues. Managed Fidelity team to convert
25 critical clients to use new software relases.
* Received an Outstanding Service Award for meeting tight deadline and extending the life cycle of the legacy system for three years.
* Reduced the number of servers required to service nightly batch jobs saving $500K annually.

Director (Project and Development Management) On-Going Support Team (1998-2000)

Charted a new group dedicated to support all post implementation, on-going operational clients. The team supported bug fixes,
Annual Enrollment and corporate actions for 21 clients.
* Instituted configuration release management processes and functions that established predictable release schedule and
allowed for sufficient system test time.
* Established service level agreements, roles and responsibilities, for Configuration, Client Services and Release Management
teams that improved throughput and quality.

Partnered with recruitment specialist and led aggressive campaign to hire 25 new configuration employees in three months.
* Replaced 14 consultants with lower cost full time employees; added 11 employees to handle growth in the practice.
* Assimilated new analysts and managers, through well executed training and mentoring program, in time to conduct
all Annual Enrollment for 21 and Y2K activities with a high degree of quality.

Director (Project and Development Management) Configuration Development Team (1996 -1998)

Innovative Director instrumental in pioneering Fidelity's first Heath & Welfare configuration and data service teams to implement
new clients plan set-ups and convert client data to conform to Fidelity's systems. Recruit, train and retain staff.
* Spearheaded college recruitment program and built a 40 plus person team in 2.5 years.
* Produced/conducted intense training that allowed new hires to become productive in 3 weeks.
* Fostered a close working relationship with the vendor that increased our knowledge of the systems capabilities,
reduced systems set-up times by 20% over the first 2.5 years.
* Founded/trained mentoring program that created functional experts who assisted new hires throughout the development life cycle;
aided in team's rapid growth.
* Acted as chief technologist, defined/refined development methodologies; master troubleshooter system issues.
* Deployed Microsoft SQL Server data conversion application improving capacity and speed over MS Access DB.

Project Manager and Architect, New System Development Team (1994 - 1996)

Managed joint development project with first health and welfare outsourcing vendor: Co-architected/led the team that developed a
set of batch processes for life event processing and literature fulfillment meeting Fidelity's Health & Welfare business
requirements/performance expectations.
* Produced new MS Windows batch language and processes that reduced execution times over older DOS batch system by 200%.

Design and managed the development of an, aggressive, project to create a standard reporting database to capture data from
H&W's core record keeping system. This database produced carrier files extracts to health insurance vendors,
allowances and deductions to payroll vendors and provided a customer self-reporting capabilities.
This project was completed in a tight, 5 month, timeframe.
* Facilitated multi-departmental efforts to achieve a proper logical and physical data model in 1.5 months, in time to start/complete design and development.
* Provided technical expertise of coding techniques for Sybase Stored Procedures and API's.


THOMSON FINANCIAL SERVICES, Boston, MA. 1993 - 1994

Project Manager Financial Traders Workstation Project Team

Dynamic Systems Project Manager leading a team of 8 developers in the design and development of trader's workstation.
Responsible for projects plans and systems support.

* Revitalized stagnant development effort by replacing an inadequate custom database interface design with proven Sybase database
standard application program interface.
* Restored team confidence by restructuring team assignments to utilize individual's strengths and skills resulting in cohesive team effort.
Created data model for Sybase database; improved application design/execution efficiency.

ADDITIONAL RELEVANT EXPERIENCE 1982-1993

Variety of technical development positions at other companies including Logica North America, Softbridge, CompuServe and Agfa/Compugraphics

EDUCATION / PROFESSIONAL DEVELOPMENT

B.A. Computer Science UMASS Boston
* Writing Effective Use Cases 2004
* Certificate Series in Healthcare Plans 2002
* UNIX Fundamentals 2003
* Mastering UNIX Shell Scripts 2003


Certifications
See above


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