IT Professional Resume

Title

IT Professional

Primary Skills

Cisco, IT

Location
US-PA-Pittsburgh

Posted
Jun-11-12

RESUME DETAILS

OBJECTIVE

An IT professional with several years of experience is seeking a quality organization that can utilize my proven hands-on skills in escalation support, engineering, administration, implementation, integration, and troubleshooting of various technologies for small to corporate enterprise environments.

TECHNICAL CERTIFICATIONS & SKILLS
• Cisco Certified Network Professional-TSHOOT CCNP-TSHOOT
• Certified WAN Professional CWP
• Cisco Certified Network Associate -- Voice CCNA -- Voice
• Cisco Certified Network Associate -- Wireless CCNA -- Wireless
• Cisco Certified Network Associate -- Security CCNA -- Security
• Certified WAN Associate CWA
• Certified WAN Enterprise Administrator CWEA
• Cisco Certified Network Associate CCNA
• Programming Language Associate PLA

TECHNICAL SKILLS DETAIL
Connectivity & Hardware: Cisco 3900, Cisco 2900 Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Server Blade Servers, DNS Servers, DHCP Severs, Web Severs Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Authentication, Cisco ASA 5500, HP Products, IBM
Protocols: RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, Sonet.
Switching Technologies: VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP.
Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, Tags, Filters, OSPF Virtual links, RIPng.
Security Technologies: AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, Cisco ASA 5500 Series Adaptive Security Appliance, IPSEC, DMZ.
Voice Technologies: VoIP, IP Phone, Catalyst, Cisco Unified Communications Manager CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP,RTP,SCCP, SRTP, UCCM,UCCX.
Wireless Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA.
Monitoring Tools: Wireshark, Remedy, Openview, Cacti, Nagios, VMware, Solarwinds, F5, Cisco Works.
Advanced Technologies: MPLS, Multicast, IOS Security, OSPFv3, IPv6.
Programming Languages: C, C++, Orcale Database, HTML, Java, Visual Basic, Shell Scripting, SQL.
Applications: Windows XP/2000/2003/7, Microsoft Office Suite, Active Directory, Exchange 2003/2008, Linux, Ubuntu

SUMMARY OF PROFESSIONAL EXPERIENCE
Giant Eagle Field Service Engineer 2010 -- 2012
• Member of team of field technicians supporting multiple clients of Giant Eagle products and who were responsible the overall installation, configuration, troubleshooting, and support of Giant Eagle store systems.
• Responsibilities included troubleshooting networked peripheral devices for various clients, installing and maintaining Giant Eagle proprietary software on end devices, traveling to various clients to install Giant Eagle hardware and software, supporting external and internal clients on the Giant Eagle systems, provided layer 1 & 2 network support for all attached peripheral devices.
EDUCATION
Certified WAN Engineering Program LANWAN Professional
Bachelor of Arts in Information Technology Leadership Washington & Jefferson College

Certifications

CCNA
CCNA-Voice
CCNA-Wireless
CCNA-Security
CCNP-Troubleshooting

CONTACT DETAILS

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