Resume of Field Service Engineer/Technician

Title
Field Service Engineer/Technician

Primary Skills
Multi-million dollar project scheduling, coordination and management

Location
US-FL-Royal Palm Beach

Posted
Jan-30-08


QUALIFICATIONS SUMMARY

Experienced, certified and highly qualified Senior Engineering Technician in the design, build and
integration of advanced technology solutions for production and manufacturing equipment and tooling

Demonstrate proven expertise in:
* Multi-million dollar project scheduling, coordination and management
* Production and capacity planning for manufacturing operations to maximize resource utilization
* Workflow prioritization, staff training and team building/motivation to expedite on-time project completion
* New product design and development, test, modification and installation
* Identification/interpretation of production requirements to support the manufacture of customized, innovative
equipment, machinery and tooling, incorporating cutting edge technologies and strategies
* Logistical support analysis and the preparation of all associated technical documentation, illustrations,
blueprints, schematics, training manuals and instructions
* Responsive customer relations, troubleshooting and providing field/off-site engineering support worldwide
* Development/expansion of strong vendor and sub-contractor networks
* Technical presentations, new product demonstration and customer training to ensure proper utilization
* Inventory control and parts tracking
* Compliance/quality management
* Operation of automated systems - Windows 98 and NT, IBM OS2 and AIX-based operating systems

TECHNICAL PROFICIENCY
* fiber optic communication * vision recognition and high speed camera systems
* digital signal processors * high speed robotic motion system with linear motors and encoders
* 250 watt Q-Switched lasers Class 4 * high speed galvanometers for laser placement
* parallel processing * air bearing motion system
* laser power meters * IR laser viewers
* spectrum analyzers * 200 MHz digital storage oscilloscopes
* function generators * volt ohm meters




PROFESSIONAL EXPERIENCE



Rave Nano Machining - Delray Beach, FL www.ravenano.com 2000 - 2007
Senior Engineering Technician / Field Service

Supervised / scheduling / Manufacturing electrical and mechanical assemblies
On multi-million dollar Photo Mask Repair tools. Performed system installations
and field service globally. Assisted facilities engineering with system requirements
also provided training to end users and support staff. Extensive use of electrical, electronic
and mechanical schematics. Assisted engineering with corrections, updates to system drawings and reported programming issues to software group.


Zygo - Delray Beach, FL www.zygo.com 1999 - 2001
Senior Manufacturing Technician / Shop supervisor
* Instrumental in the design and setup of the shop floor, assembly and test of manufacturing and production equipment/tooling, responsive
To highly complex specifications, and working cooperatively with multi-disciplined team of engineers,
Programmers, mechanics and electronic technicians.



PREVIOUS EMPLOYMENT HIGHLIGHTS

IBM, Boca Raton, FL 1992 - 1999
Senior Engineering Technician
* Instrumental in the design, assembly and test of manufacturing and production equipment/tooling, responsive
to highly complex specifications, and working cooperatively with multi-disciplined team of engineers,
programmers, mechanics and electronic technicians
* identify/interpret customer requirements
* establish project scheduling and resource planning strategies
* design/evaluate/test prototypes to demonstrate functionality of tooling or equipment
* review and re-develop specifications
* select and monitor vendors, suppliers and sub-contractors
* assist programmers in software design and refinement
* create setup procedures, direct installations, provide user training & troubleshooting on-site worldwide
* train, supervise and motivate staff of 10 technicians and support personnel

PROJECT HIGHLIGHTS
* Color Label Printing System - 60' long system that prints, inspects, varnishes, cuts with laser, removes matrix
and excess, and rewinds onto a core
* developed original design for customer to establish capacity for in-house printing which reduced
printing and inventory costs, enhanced label quality, and significantly increased printing flexibility
* Flying Probe Testers, - point-to-point testing of ceramic substrates in circuit board development which uses
100 4 meg memory modules, used in mainframe computer systems and capable of reaching up to 100 tests
per second


PROJECT HIGHLIGHTS, continued

* Mask Inspection Tool - scans 100 to 300 mm wafer solder masks searching for blocked holes as small as
50 - 100 microns in size, and capable of scanning 400,000 holes in 80 seconds with visual feedback
* Laser Crown Adjust Tool (LCAT) - measures and micro-machines the read/write heads that are 1mm square
for hard disk drives to achieve positive crown of 5-10 nanometers, which ultimately increased information
transfer speed






THE DELP CORPORATION, Warminster, PA 1987 - 1992
Senior Electronic Technician
* Built, tested and debugged computer-controlled equipment, consisting of electronic, electrical and
electromechanical systems
* installed systems at IBM facilities, working closely with in-house and field engineers to enhance
each system


VEEDOR-ROOT COMPANY, Hartford, CT 1984 - 1987
Electronic Technician
* Tested and debugged analog and digital circuitry




EDUCATION

Graduate, Technical Careers Institute, Hartford, CT 1984
Certified Electronic Technician

Attended University of Hartford College, Hartford, CT 1985-86
Concentration in Electronic Engineering

Certifications
See above


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