Resume of Quality Assurance Project Manager

Title
Quality Assurance Project Manager

Primary Skills
Experienced QA professional with 11 years of experience in project management, app design, software testing

Location
US-NJ-Cliffside Park

Posted
Mar-04-08

Abstract: Experienced Quality Assurance professional with eleven years of experience in project management, applications development, design, analysis, software testing implementation using manual and automated test methods. Expertise evaluating vendor packages and testing tools and recommending best business practices.


Professional Experience


AIG Inc.
QA Project Manager- Consultant 11/2006-11/2007 - Jersey City, NJ

Working as QA Project Manager for AIG E-Business Technology Group which is providing web-based Content Management /Delivery System for companies' Internal and public portal websites
Project is to provide redesign current web sites to be make it more user friendly, upload evolving information and same time the reduce the maintenance cost.
•Implemented and established an “Agile” methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.
•Leading onshore/offshore QA Team for the Quality & Compliance group. Working with Project Managers and team members to help clarify business and technical requirements.
•Managing entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing.
•Hands-on Ad-Hoc, Functional, Regression Testing and UAT Testing.
•Generating of status reports, test analysis, bug reporting, verification, tracking & management using Team Track.
•Reporting directly to Quality & Compliance Manager.


CIT Commercial Investment Trust Inc.
Managing Quality Assurance Analyst-Consultant 04/2006-11/2006 - Livingston, NJ

CIT-Commercial Investment Trust, Inc. provides a wide range of secured lending, leasing and factoring products including direct loans and leases, operating leases, leveraged and single investor leases, secured revolving lines of credit and term loans, credit protection, accounts receivable collection, import and export financing, debtor-in-possession and turnaround financing, and acquisition and expansion financing worldwide.
•Worked on internal web base financial management systems such as Microsoft Financial Services, InfoLease, eBoss, CITConnect, eFinanceIT and CITDigitalEdge.
•Partnered with various QA/BA groups and set the architectural direction for the products tested in the department. ?Also interfaced with project managers/owners and other systems engineers to baseline requirements. Responsibilities also included providing training and software presentation using Web-Ex.
•Supervised the “System Integration Testing” group that tested the platform on which various data and outbound network design and financing applications were built.
•Reviewing Business, Software Requirement Specifications, negotiated and signed off on the Test Plans for the releases, produced feature specification documents detailing the high-level design of the software and the user interface. Writing initial high-level specification documents, developing, updating and reviewing test plans and test cases.
•Generation of status reports, test analysis, bug reporting, verification, tracking & management using Mercury Quality Center. Reporting directly to Vice President, Quality Assurance and assisting to collect status reports and schedule formal and informal weekly meetings with team members.
•Performed Ad-Hoc, Functional Testing, Load /Stress Testing, Regression Testing, GUI and UAT Testing using manual and automated test methods.


Stanley Capital Mortgage Co, Inc.
Manager, Quality Assurance 09/2002-03/2006 - Englewood Cliff, NJ

Worked as QA Manager on companies' web-based client/server loan origination software (LOS), which is a comprehensive set of tools that allows complete automation for loan searching, product validation, loan level pricing and rate locking on the web.
•Developing QA Life Cycle and managing the entire Quality Assurance Team and QA process, hands on participation of product configuration and testing of the end-to-end system.
•Using leadership skills successfully turned around floundering project by encouraging open communication and a positive team environment where contention had previously existed on a cross-functional team.
•Generation of status reports, writing initial high-level specification documents such as User Manual/Help Guide, developing, updating and reviewing test plans, test procedures, and test cases.
•Analyzed system and technical requirements for testability, deriving test requirements and test strategy.
•Performed Ad-Hoc, Load Testing, Load Testing and Regression Testing using manual and automated methods.
•Responsibilities also included providing training and software presentation for branch mangers of Stanley Capital, Inc.



CPA2Biz, Inc.
Manager Quality Assurance/Analyst 05/1999 -- 08/2002 - New York, NY

CPA2Biz, Inc. provides B2B, Accounting courses and e-Commerce services on line for AICPA members, Worked on accounting web portal projects such as Microsoft's b-Central, CPA2Biz Portal, B2B Pilot-JC and corporate web site.
•Developing a Quality Assurance Department and QA Life Cycle for CPA2Biz, Inc. which included the preparation and assignment of tasks to team members and performance evaluations of team members.
•Managing entire QA process, beginning from application inception to date of product delivery.
•Interacting with vendor companies to review bug release coordination of when fixes will be implemented.
•Hands on participation of product configuration, management, and system testing using manual and automated methods.
•Developed, debugged (Track Gear), executed, and maintained software test plans and test cases.
•Performed Load Testing, Stress Testing, Regression Testing, GUI and UAT Testing using Win Runner, W-SST and LinkBot.


AT&T, Inc.
Sr. Quality Assurance Engineer--Consultant 11/1997 -- 05/1999 Middletown, NJ

NIPA 7.1 is a Web-based client/server application, which has a Java applet running on the user's Web Browser, and communicates with a Java Server using HTTP over Secure Socket Layering protocol.
NIPA provides a Common Interface for customer information pertaining to customer LAN IP address assignment, Access Router configuration files, and provisioning users required to support the WorldNet Managed Internet Service (MIS) and Virtual Private Network Service (VPNS) offers.
•Individual responsibilities included maintenance of synchronization between the Oracle database in the backend of NIPA 7.1 and the AT&T Common Backbone (CBB) routers.
•Performed Stress Testing, Load Testing, Regression Testing, GUI and UAT Testing using manual testing methods.
•Assisting QA Manager to collect status reports and schedule formal and informal weekly meetings with team members.
•Developed, debugged, executed, and maintained software test plans and test cases by referring to documentation such as the Client User's Manual.


Applied Thermodynamics, LLC
Quality Assurance Engineer 11/1996-11/1997 - Baltimore, MD

Worked on the application, which was designed to manage the sales and distribution database for the company.
The front end of the application is in Visual Basic and the backend in SQL Server.
•Updated test plans and devised new test cases by referring to documentation such as the Software Requirement.
•Performed manual and automated testing, analyzed and documented test reports using internal tools, documented test cycles.
•Hands on end-to-end system testing, performed Negative Testing, GUI, Regression Testing, Stress Testing and Load Testing using SQA Robot testing tool.


Software & Technical Skills

Mercury Quality Center -9.0, QTP, Load Runner, Bug Host, Track Gear, Web/SST, Team Track, SQA Robot, IRise, WSS, .NET, Visual Basic, SQL Server, C/++, HTML, XML, ASP, Java, MS Office, PVCS, MS Visual Source Save, Oracle, WindowsNT/2000/XP and WEB Design.

Education & Training

ASA-College of Advanced Technology New York, NY: 1996
Quality Assurance, Software Programming, Data Modeling and Web Design.

State University of Armenia Yerevan, Armenia: 1989-1993
BS Engineering.

References: available upon request.

Certifications
See above


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