Business Analyst Resume

Title
Business Analyst

Primary Skills
Rational Clear Quest, Clear Case, Rational Rose, Crystal Reports, MS-Visio, MS-Project

Location
US-VA-McLean

Posted
Sep-14-09


Summary

• 9 years of experience in System, Client Server, Internet/Intranet application development, Business Analysis and software Quality Assurance under different flavors of WINDOWS and Unix environments.
• Strong understanding of the Business Process, User and System Requirements, and deliverables.
• Expertise in Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC), Data Analysis, Post Test Analysis, Object Oriented Design, SOA and Execution of Software Systems employing Industry proven software engineering best practices & support processes.
• Expertise in Unified Modeling Language (UML), RUP and Agile.
• Expertise in adhering to compliance like SOX or Standards like CMMI.
• Supported the defect resolution process by prioritizing the severity levels of defects.
• Facilitating systems design, supporting development teams and supporting testing and implementations.
• Self-motivated, team-oriented with the ability to handle multiple tasks.
• Expertise in whole of the Rational Suite which includes Rational ReqPro, Clear Case, Clear Quest and also Mercury Quality Center.
• Experience in data modeling; planning, designing of the datawarehouse and produced data mapping and data definition documentation.
• Extensive Programming Experience using Visual Basic, C++, Active Server Pages, ORACLE 7.3, 8.0, 9i, SQL Server 6.5, 7.0, MS Access, HTML 3.2, 4, DHTML, JavaScript, VBScript, Visual InterDev, Crystal Reports on Windows and Unix environment
• Expertise in Manual and Automated testing using Merqury and Rational tools like QTP, Loadrunner, Robot.
• Hands on experience in White Box testing, Black box testing, Integration testing, Regression testing, Performance Testing and User Acceptance testing


Skills

Operating System MS-DOS, Win 95/98/NT/2000/XP, Unix, Linux
Project Management Tools/Methodology Object Oriented Analysis and Design (OOAD) using Unified Modeling Language (UML), Rational Unified Process (RUP), AGILE, Rational Rose, Rational Requisite Pro, Rational Clear Case, Rapid Application Development (RAD), Joint Application Development (JAD) and SOA
Programming Languages C, C++, VB, C#, PL/SQL, PERL, VB Script, VBA, JAVA Script, Benexl, Lab View, Cobol
RDBMS Oracle 9i/8i/ 7x, MS SQL Server 2000/6.5/6, MS-Access, MySQL, FOXPRO2.5
OOAD Tools Rational Clear Quest, Clear Case, Rational Rose, Crystal Reports, MS-Visio, MS-Project
Testing Tools LoadRunner, Quick Test Pro, WinRunner, Test Director, Quality Center, Rational Robot
Configuration management PVCS ,VSS, Change Synergy
Defect Tracking Mercury-Quality Center, Rational clear quest
Reporting Crystal Reports
Office tools MS Word, MS Excel, MS PowerPoint , MS Project


Professional Experience:

Principal Financial Group, Des Moines, IA (April 2008 -- Present)
Business Analyst
Principal's Renovation Project was replacing their Calc and Pay legacy system with a new system to increase their performance and productivity. To handle the metric calculation, hierarchies and reporting capabilities, Principal purchased Enterprise Incentive Management (EIM) software from Callidus Software such as TrueComp, TrueInformation and TrueAnalytics.

Responsibilities
1. Possessed in depth knowledge of most of Principal products -- Pension, Individual, Group and Princor and Callidus Software Product -- TrueComp and TrueInformation.
2. Used Rational Unified Process (RUP) methodology with Agile team SDLC.
3. Engaged in project planning and built Project Work Breakdown Structure (WBS) and Project Timeline.
4. Performed risk analysis on the project plan, methodology and resources.
5. Created Input Process Output (IPO) and Context (Business and Design) diagrams.
6. Developed Vision, Use Case and Software Requirements Specification documents.
7. Built several catalogs to aid requirement management such as Activity, Business Rule, Data, Decommission, System Interface and User Interface Catalogs.
8. Documented, analyzed and managed business and functional requirements in Rational Unified Process artifacts such as Use Case and Activity Diagrams.
9. Gathered and validated requirements from Joint Application Development (JAD) sessions with Business Unit, Legal and Compliances.
10. Created traceability metrics and view from business requirement -- functional requirement -- technical requirement in the Rational Requisite Pro.
11. Created Online & Paper Commission and Compensation Statement prototype, Balance Sheet, Income Statement and Cash Flow.
12. Experienced using Business Object application to generate required reports.
13. Created User Interface Prototypes and System Interface Document.
14. Conducted data analysis to keep data integrity in the project.
15. Reviewed Functional Specification Document (FSD) and Detail Design Documents.
16. Assisted QA team in testing by giving them walkthroughs and created Test Plans and Test Cases documents.
17. Gained more expertise in data modeling, data warehousing and data architecture.
18. Took Callidus Software training emphasizing in TrueComp product.
19. Experienced in call center inbound /outbound Interactive Voice Response (IVR) and print to mail functionalities.

Environment: RUP, UML, Windows 2000, MS Project, Visio, Word, Excel, PowerPoint, Rational Rose, Requisite Pro, Informatica, Callidus Software -- True Comp, TrueInformation and TrueAnalytics.


Aetna Inc, Middletown, CT (January 2006 to October2007)
Application Architect
Plan Sponsor, Billing and Government Programs - Health Care Strategic System Processes -- End 2 End solutioning for Plan set up automation, case installation for different market segments, product configuration, ePublishing, Billing, Claim Processing, Reporting, Employee Assistance Program: intended to introduce new HMO, Traditional, Behavioral health products for Small/ Mid/ National market health care business in various states.
Worked on EzLink, STS, GME, CATS, CRS, FISC, SAPC, PSA/PERS, PSIL, MBPS, EBS applications SOA architecture.Callidus TrueComp modules implementation for variable compensation calculation for salesforce.

Environment: IBM RSA, Rational Clear Case, Clear Quest, Requisit Pro, True Comp Manager, ORACLE, PL/SQL, SQL Plus, Web Sphere Application Server, EJB, J2EE, JSP, Java Servlets, Java, Hibernate, Spring FW, J2EE, ERWIN, SQLJ, MQ Series, JDBC, WSDL, XML, UML, DB2, , VISIO, MS Access, Ant, Junit, COBOL,JCL, IDMS, VSAM, Zeke.
Operating System: Windows XP and AIX, IBM Main Frame




Hewlett Packard (Aug 2005 to Mar 2006)
SR Business Analyst/Program Management


Environment: MS Office, Team Play, Visio, ARIS Business Designer, Microsoft, Oracle10g, MSSQL Server 2000, SAP, AS/400, DB2, Business Objects, Tibco, Erwin, Informatica Power Center, Crystal reports, RUP/UML, ITIL, BMC Remedy ITSM, BMC Service Desk Express (SDE), HP Test Director, Win Runner, Rational Suite, Rational Clear Quest, Rational Requisite Pro, Windows XP, Solaris.





SPM Solution Architect Lowes Inc (June 2004-Feb 2005)
Incentive Compensation Management

Technical Solution Architect for the implementation of Callidus TrueComp Software for Lowes the large scale Retail business. The overarching project charter was to streamline and automate the incentive compensation calculation process for multiple store located in US and Canada that have very high volume of transactions created by their internal and external processes.

Environment: TrueComp 5.x, True Portal, Infromatica, Power Center, Actuate, IBM DB2 v8, PeopleSoft, Oracle, WinScp, Rational Clear Case, Web Sphere Application Server, ERWIN,J2EE, MQ Series, JDBC, WSDL, XML, VISIO, PL/SQL,COBOL, JCL, IDMS, VSAM, Autosys. Operating Systems included Windows XP and AIX, IBM Main- Frame




Skyworks Solutions, Inc - Irvine, CA (Aug 2002 -- Feb 2004)
Sr. Test Application Engineer

Skyworks is world wide leader in providing semiconductor product to wireless industry.
Skyworks Power Amplifiers and Complete wireless handset solutions are widely used by cellular phone manufacturers like Motorola, Nokia, Samsung in the U.S.A., Latin America and Asia.

Environment: C++, Visual Basic 6, Aspect, Oracle 8, LDAP, Winrunner, Loadrunner, TestDirector, XML, Perl, LabView, GPIB, Port I/O, OOPS, EDI, Internet Explorer 5.0 and Windows 2000, Unix, Procom


Old Navy (Feb 2001 -- Apr 2002)
Business Analyst

At Oracle Retail Transformation, performed gap-fit analysis, determining whether to modify business processes or customize solutions. Utilized Rational RequisitePro, RUP and UML best practices to gather business requirements (including XML database) via workshops, observation and existing systems documentation. Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data
Flow Diagrams (DFDs), ER Diagrams using MS Visio and thus defining the Business Process Model and Data Process Model.

Environment: GPIB, Port I/O, OOPS, EDI, Internet Explorer 5.0 and Windows 2000, Windows 2000, Rational Suite, Callidus(Truecomp manager, True portal), Oracle 9i, MS Access 2000



Cingular Wireless
E Business Applications Solutions (Jan 2001 -- Nov 2001)

Project involved implementation of Callidus truecomp 3.7 compensation management system and Actuate reporting portal for managing commissions of employees and make the reports available online for statements. Application also has module for appeals and settlements.
The pjoject replaced AT&T commissioning system and integrated commissioning of AT&T and Cingular employees under Truecomp.
Environment: Windows 2000, Rational Suite, Callidus(Truecomp manager, True portal), Oracle 9i, MS Access 2000, VB Script, Java Script, Java, Toad, Rational Clearquest, WinRunner, MS Visio, MS Project, MS Excel, MS Word

Callidus Software Inc (Feb 2000-Oct 2000)
SR Systems Analyst


Environment: Microsoft, Oracle 8, Sybase, MSSQL Server 6.5/7.0, SAP, DB2, COBOL, AS/400, Informatica Power Mart, Java, Hyperion Essbase, BEA Web Logic platform, Web Methods, Web Methods Portal, Actuate, UML/RUP, MS Project, Business Object, Windows NT 4.0, UNIX (SUN Solaris/AIX/HP).

EDUCATION:
Master of Business Administration MBA (Finance & IT Systems)

Certifications
See above


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