Network Administrator Resume

Title

Network Administrator

Primary Skills

Microsoft Certified Professional - Windows XP/2003, Microsoft Certified Desktop Support Technician - Windows XP

Location
US-MI-Mayville

Posted
Mar-14-12

RESUME DETAILS

Core Competencies:

Hardware Competencies:

Avaya Ethernet Routing Switch 8600 Series
Avaya Ethernet Routing Switch 5500 Series
Radware/Alteon Application Switches
Avaya Secure Router 2330/4134
Cisco AP1200 Series Wireless Access Points
Cisco ACS 5.1
Cisco Catalyst switches
Cisco Routers
Bluecat Proteous 5000 DNS/DHCP servers
Bluecat Adonis 750 DNS/DHCP servers
Cisco Catalyst 5000 Series Routing Switches
HP Proliant Servers
Dell Desktop/Laptops
Lenovo Laptops

Software Competencies:

Microsoft 2003/2008 Server
Microsoft Windows XP
Microsoft Windows 7
Solarwinds Orion NMS 10.X
HP Openview
Avaya Java Device Manager (JDM)
Avaya Switch Manager
Netscout Infinistream
CiscoWorks
HPNA

Information Technology Competencies:

Domain Name Service (DNS)
Dynamic Host Control Protocol (DHCP)
Split Multilink Trunking (SMLT)
Open Shortest Path First (OSPF)
Border Gateway Protocol (BGP)
Spanning Street Protocol (STP)
Remote Authentication Dial In User Service (RADIUS)
Lightweight Directory Acess Protocol (LDAP)
Active Directory
Voice over IP

Professional Accomplishments:

* Performed 2nd/3rd level LAN/WAN troubleshooting for a growing county government

* Performed day-to-day hardware and software maintenance for a rapidly growing county within the state of Michigan
* Successfully deployed ADP's E-TIME and E-TIMESHEET to 600 users for a county government.

* Successfully implemented and maintained a 600 node network's Symantec Anti-Virus System utilizing Symantec's Anti-Virus Corporate Edition.

* Installed and implemented an Out-of-Band management solution to console port from various network devices through the enterprise for a major electric and gas utility, which reduced the number of dialup phone connections by 60%.

* Participated in implementing and supporting a 12 node ATM network utilizing Nortel Networks Passport 7000 WAN switches for a major electric and gas utility company within the state of Michigan.

* Provided 2nd and 3rd level router support for a major electric and gas utility within the state of Michigan.

* Tasked as Nortel project engineer for a major retail chain, provided technical and logistical support during their BayStack 450 Switch Deployment project for approximately 1900 retail stores nationwide.

* Tasked as part of a three-engineer team to install, configure and implement a 23-site Cisco powered frame-relay routed network to connect their corporate headquarters with their affiliate and branch offices throughout the United States.

* Tasked as team lead, managed and coordinated a seven engineer remediation team to upgrade approximately 500 desktops and laptops to Y2K compliance over 13 locations for a cellular telephone company throughout the Michigan/Ohio area. This project took 1 1/2 months to complete.

* Tasked as Team Lead, managed and coordinated a five engineer remediation team to upgrade approximately 125 desktops and laptops to Y2K compliance over 2 locations for a major utility company. This project took 4 days to complete.

* Installed, configured and implemented a 500 port switched 10/100 Mbps Cisco powered switched network throughout the entire hospital and two administration buildings.

* Participated in a network discovery implementation for a not for profit agency to assess their existing network infrastructure to determine appropriate requirement in implementing a complete server-based computing or "thin-client" solution.

* Tasked as a lead engineer to complete a migration from Novell 3.12 to Windows NT 4.0 and to complete various tasks as prescribed in a provided letter of Intent for a major exporting company.

* Tasked as liaison engineer between the customer infrastructure group and the lnacom LAN administration team providing 2nd/3rd level troubleshooting support for various infrastructure issues.
* Installed and configured an HP Gbps backbone network for a major university in the downtown Detroit area.

* Installed and configured a Nortel Networks Accelar 1200 Router Switch for a major advertising firm in the Downtown Detroit area.

* Performed a discovery analysis for a major healthcare organization in the downtown Detroit area.

* Implemented source route/translational bridging as part of an OS 2 NT migration solution for a major insurance company in the Detroit area.

* Performed 2nd/3rd level troubleshooting of various circuits to include DSI DS3 and 0C3 circuits for a major electric and gas utility.

* Successfully Installed an APC InfraStruXure Power System to provide a disaster recovery power source for a government data center

* Successfully engineered and implemented a Square SMLT core data network for major financial institution call center and data center

* Successfully managed and implemented a call center migration for a major financial institution

Education Summary:

Bachelor of Science - Telecommunication Management
Graduated: June, 1992
DeVry Institution of Technology - Addison, IL

Passport 1000/8000 Series Switch Configuration and Management
Global Knowledge - Billerica, MA

2274 - Managing a Microsoft Windows Server 2003 Environment
New Horizons Computer Learning Center - Troy, MI

2275 - Maintaining a Microsoft Windows Server 2003 Environment
New Horizons Computer Learning Center - Troy, MI

2276 - Implementing a Microsoft Windows Server 2003 Network Infrastructure - Network Hosts
New Horizons Computer Learning Center - Livonia, MI

2277 - Implementing Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Network Services
New Horizons Computer Learning Center - Livonia, MI

BlueCat Networks - IPAM Essentials
BlueCat Networks - Virtual

BlueCat Networks - IPAM Administration
BlueCat Networks - Virtual

Introduction to Cisco Router Configuration
Global Knowledge - Southfield, MI

Advanced Cisco Router Configuration
Inacom Career Fitness Center - Alpharetta, GA

Hughes Network Systems (HNS) Satellite Hub Operation and Maintenance
Hughes Network Systems (HNS) - Germantown, MD

Citrix Metaframe 1.8 Administration / Advanced Implementation
Productivity Point International - Southfield, MI

Nortel Secure Router Release 10.1 Configuration and Management
Nortel Networks - Research Triangle Park, NC

Nortel Application Switch Release 23.X Configuration and Management
Nortel Networks - Southfield, MI

Nortel VPN Gateway Release 7.0 Configuration and Management
Global Knowledge - Richardson, TX

Nortel Converged Campus: ERS Solution Installation And Configuration
Avaya University - Virtual

Certification Summary

Microsoft Certified Professional - Windows XP/2003
Microsoft Certified Desktop Support Technician - Windows XP
Nortel Certified Support Specialist - Nortel Application Switch Release 23.X
Nortel Certified Support Specialist - Nortel VPN Gateway Release 7.X
Nortel Certified Support Specialist - Secure Router Release 10.1
Member - Michigan Association of Government Computer Users

Work Summary

Ascension Health Information Services - Grand Blanc, MI
October 2011 - February 2012
Position: Network Technician

* Perform 2nd/3rd level network maintenance on an enterprise network for a major hospital.

Avaya/NES - Southfield, MI
November 2006 - October 2011
Position: Resident Engineer - Chrysler Financial/TD Auto Finance

* Provided network engineering, administration and support for a major financial services company

* Managed and implemented network hardware and software product upgrades for a major financial services company

* Designed, implemented and supported various critical application architectures

* Developed network design, and application architecture drawings

* Developed procedure documentation network control center (NCC) technicians

* Provided 2nd/3rd level troubleshooting for their enterprise LAN/WAN

County of Livingston - Howell, MI
March 2003 - November, 2006
Position: Hardware Technician

* Successfully Installed an APC InfraStruXure Power System to provide a disaster recovery power source for the data center.

* Part of a four technician team, installed and maintained desktops, laptops, servers and printers for county employees

* Successfully managed, coordinated and supported Voice over IP recording equipment for the County Sheriff's Department and Central Dispatch (911).

* Successfully recorded and completed helpdesk and technical support calls

* Successfully completed Windows XP deployments and upgrades utilizing Remote Installation Services and Symantec Ghost

* Successfully implemented and supported Novell GroupWise 6.5 Deployment

* Successfully configured and maintained the county's Cisco router and switches

* Planned, implemented and supported various operating system and application deployments

* Installed and maintain over 600 phone Cisco Voice over IP network

* Successfully configured and installed Voice over IP phones to county employees

* Successfully provisioned unity voicemail and call attendant accounts for county users and departments, on an as needed basis.

* Successfully completed a Cisco Unity Server 4.0.3 to 4.0.5 upgrade.

* Successfully implemented and maintained a 600 node network's Symantec Anti-Virus System utilizing Symantec's Anti-Virus Corporate Edition.

* Successfully completed a Netware 4.11 to Netware 6.0 migration

* Successfully built and supported the county's Windows 2003 Active Directory network.
* Successfully deployed ADP's E-TIME and E-TIMESHEET to 600 users.

* Provided appropriate procedures and other documentation for county management on status and technical functionality

* Provided 2nd/3rd level application support with various government applications to include FileonQ, Accela Advantage, and Laredo

Anacon, Inc - Brighton, MI
September 2001 - March 2003
Position: Network/Project Technician (Contracted Position)

* Tasked as a project technician for Consumers Energy, successfully coordinated in implementing and supporting a 12 node ATM network deployment utilizing Nortel Networks Passport 7000 WAN switches.

* Installed and implemented an Out-of-Band management solution to console port from various network devices through the enterprise for Consumers Energy, to aid in supporting the ATM network.

* Provided 2nd/3rd level router and switch support for Consumers Energy's Network Operation Center

* Provided 2nd/3rd level Telco circuit support to include Fractional, T1/DS1, T3/DS3 and 0C3 circuits.

* Successfully provided technical assistance in a Passport 8600 installation which prepared Consumers Energy for the ATM deployment

Nortel Networks - Southfield, MI
July 2000 - August 2001
Position: Field Engineer

* Tasked as project engineer for a major retail chain, provided technical and logistical support during their BayStack 450 Switch Deployment project for approximately 1900 retail stores nationwide.

* Provided technical and logistical support for Nortel Networks clients

* Installed, configured and performed upgrades Nortel Networks enterprise data components at various Nortel Networks clients

* Provided documentation to clients regarding product functionality and project status

Inacom/Vanstar Corporation - Troy, MI
October 1997 - June 2000
Position: Enterprise Engineer

* Provided technical representation to the sales group on sales calls.

* Tasked as technical lead on various projects to ensure timely completion

* Provided presales engineering support for the sales group in possible solutions for prospective clients and assist in completing RFP's

* Tasked as team lead, managed and coordinated a seven engineer remediation team to upgrade approximately 500 desktops and laptops to Y2K compliance over 13 locations for a cellular telephone company throughout the Michigan/Ohio area. This project took 1 1/2 months to complete.

* Tasked as Team Lead, managed and coordinated a five engineer remediation team to upgrade approximately 125 desktops and laptops to Y2K compliance over 2 locations for a major utility company. This project took 4 days to complete.

* Installed, configured and implemented a 500 port switched 10/100 Mbps Cisco powered switched network throughout the entire hospital and two administration buildings

* Participated in a network discovery implementation for a not for profit agency to assess their existing network infrastructure to determine appropriate requirement in implementing a complete server-based computing or "thin-client" solution.

* Tasked as a lead engineer to complete a migration from Novell 3.12 to Windows NT 4.0 and to complete various tasks as prescribed in a provided letter of Intent for a major exporting company.

* Tasked as liaison engineer between the customer infrastructure group and the Inacom LAN administration team providing 2nd/3rd level troubleshooting support for various infrastructure issues.
* Installed and configured an HP Gbps backbone network for a major university in the downtown Detroit area.

* Installed and configured a Nortel Networks Accelar 1200 Router Switch for a major advertising firm in the Downtown Detroit area.

* Performed a discovery analysis for a major healthcare organization in the downtown Detroit area.

* Implemented source route/translational bridging as part of an OS 2 NT migration solution for a major insurance company in the Detroit area

Case IH (CNH Global) - Racine, WI
February 1996 - October 1997
Position: Senior Programmer/Analyst

* Provided 2nd/3rd Level WAN support for approximately 2000 users at the North American Headquarters

* Successfully provided 2nd/3rd level troubleshooting support for Case Corporation's Telco circuits to include fractional, T1/DS1 and dialup circuits

* Responsible for operating and maintaining the Case Dealer network which consisted of over 1700 dealers throughout North America

* Successfully completed circuit moves, adds and changes within Case's Dealer network.

Walgreen Company - Mount Prospect, IL
February 1994 - February 1996
Position: Data Communication Shift Lead/Supervisor

* Responsible for the day-to-day shift operations at the Walgreen Network Control Center

* Responsible for 2nd/3rd level support the Walgreen Pharmacy network, which consisted of over 2500 pharmacies across the continental United States

* Successfully supported Walgreens' HNS Satellite Network which consisted of approximately 2500 remote nodes across the United States and Puerto Rico.

United States Marine Corps - Camp Lejeune, NC
September 1985 - September 1989
Position: Microwave Equipment Terminal Operator (MOS 2532)

* Responsible for the installation, operation and maintenance of the Marine Corps field microwave communications system during field exercises

References

Available upon Request

Certifications

See above

CONTACT DETAILS

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