RESUME DETAILS

Summary

Professional Network Systems Administrator with 20+ years experience. Demonstrated ability to multitask in supporting multiple requirements simultaneously. Consistently meets contract project goals within strict timeline requirements. Reputation for working well with strong, cross-functional teams. Dedicated to meeting and exceeding client and company objectives. Recognized for interpersonal and analytical skills that identify internal/external customer needs and resolves difficulties with long-term solutions. Outstanding communication skill with the ability to liaison between both technical and non-technical groups. Highly organized self-starter who leads teams by example. Meets all technical challenges with a proactive dedication, focuses on meeting mission critical demands and exceeds client expectations in service excellence.

Professional Experience

Integrity Consulting, Raleigh, NC December 2006 - April 2007
Technical Consultant

Daily, operational support of Information Systems network & server infrastructure in a manufacturing production environment.
* Maintained, configured and administered Cisco network switch infrastructure.
* Configured and monitored server and network operations via SNMP
* Locally & remotely administered multiple Windows 2003 servers; Novell servers; and a cohesive tape backup solution.
* End-to-end administration & troubleshooting of network workstations & printers in a combined Novell NDS & Microsoft ADS environment on client site in a production environment.
* Configured, installed, diagnosed and resolved issues with Symbol Wireless Access Points and associated hand scanners within the Cisco infrastructure.
* Installed, configured & administered a redundant, Cisco ASA firewall and VPN solution

Electronic Data Systems, Plano, TX May 1999 - November 2006
Systems Administrator, Weyerhaeuser Account, Plymouth, NC
Configuration, installation & integration of CISCO switches & routers to form a multiple VLAN structure at client site during an Enterprise Network Uplift [ENU] Project with six phases to improve network reliability, performance and return on investment.
* Troubleshot & resolved fiber-optic and copper media disruptions during installation, minimizing and/or avoiding delays in scheduling.
* Migrated hundreds of computers and printers from the old Nortel to a new CISCO network structure, resulting in a smooth, seamless transition.
* Managed remote & local administration of multiple Windows 2003 servers and TSM tape backup system.
* Facilitated end-to-end administration & troubleshooting of network workstations & printers in a Microsoft ADS environment on client site in an expansive production environment

Systems Administrator, J. Crew Account, Lynchburg, VA
Full IT support of major 24 X 7 Call Center with one other onsite, support person providing administration & technical support of Avaya telecommunications switch & Audix voice mail system at Lynchburg, VA and Asheville, NC to assure operational state of the business.
* Configured, installed & managed hundreds of desktop workstations in every area of the Call Center and warehouses
* Monitored installation, management & maintenance of cabling structures at two warehouses, Call Center & retail store
* Performed WAN upgrades at site with multiple vendors
* Configured, installed & repaired printers ranging from Color Laserjets to Label Printers and IBM band-printers
Systems Administrator, BellSouth Contract, Atlanta, GA
Provided full spectrum desktop & server support, remote & onsite, to assure operational status of a multiple business units within a major telecommunication company.
* Planned, implemented and successfully completed deliverable projects involving multiple locations
* Managed configuration & migration from Netware to Windows NT4 servers.
* Spearheaded server and desktop migration from NT4 domain to Windows 2000 ADS structure for affiliate consolidation in southeastern U.S. region
* Built and migrated three Citrix Metaframe servers from older Tektronix system
* Installation, administration and support of Novell Netware & Windows NT4/2000 within a UNIX [HP-UX] environment
Systems Administrator, CSAA Contract, Colorado Springs, CO
TDY (Temporary Duty) assignment to rapid, client expansion project
* Initiated startup, installation & configuration desktops workstations for a two floor, 500 agent Call Center
* Network cabling & integration with CISCO router-based WAN and switch-based LAN.
* Installation & configuration of Windows 2000 Enterprise servers.
Information Systems & Networks Inc., Bethesda, MD 1999
Y2K Project Lead - City of Atlanta
* Supervised 14 teams of 5 people per team in computer hardware and software risk assessment and data acquisition
SafeNET Inc., Atlanta, GA 1998-1999
Network Engineer
Onsite installation & troubleshooting of Novell and Microsoft network systems in support of client business endeavors.
* Provided specification of desktop and network software and hardware solutions.
* Audited security of Intranet environments at client sites.
* Designed, installed and supported Novell Netware networks.
* Managed Citrix Metaframe server installation & configuration.
* Attained Novell CNE certification.
Image Works Inc., Atlanta, GA 1997-1998
Network Administrator
DeKalb Office Environments Inc., Atlanta, GA 1995-1997
Manager, Information Systems
Mercer University, School of Engineering, Macon, GA 1988-1995
Engineering Technician
Electro Systems International, Inc., Marietta, GA 1986-1988
Operations Manager
Tridom Corporation, Marietta, GA 1985-1986
Engineering Technician
Georgia Tech Research Institute, Radar and Instrumentation Laboratory, Atlanta, GA 1978-1985
Electronic Technician III
Education
Computer Science, Mercer University, Macon, Georgia [1990 - 1995]
Electrical Engineering, Georgia Tech, Atlanta, Georgia [1976 - 1982]
Training
1997-8: New Horizons (NAEC): Novell Netware & Novell Groupwise
1997-8: New Horizons (MATEC): Microsoft NT4 Server & Workstation, Microsoft Exchange 5.0 Server, Microsoft Internetworking with TCPIP
1999-2006: Numerous Microsoft CBTs courses covering Windows NT4 through Windows XP workstation and Windows NT4 through Windows 2003 Server
2006: CISCO CCNA training through SkillSoft
Certification
1999: Certified Novell Engineer (CNE)
CISCO CCNA Certification - In Progress

Certifications
See above

CONTACT DETAILS

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