Trading Support Desk Job Posting

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Job Title:	Trading Support Desk
Company:	ITX
Position Type:	Permanent
Pay Rate:	55k
Skills:	Helpdesk, Trading
Date Posted:	Oct-28-09

SKILLS/ EXPERIENCE REQUIRED

Must have the following:
• Previous IT helpdesk experience i.e. managing helpdesk calls, keeping customers updated and escalating where necessary.
• Excellent English communications skills, both verbal and written.
• Good basic IT understanding, very familiar with Windows platform
• Good application support experience with a proven ability to learn new and complex software applications
• Significant experience offering remote IT support
• Must have familiarly with trading futures or options knowledge

Experience of the following would be an advantage
• Knowledge of electronic derivates trading ideally knowing futures and options.
• Experience working shifts
• Fix protocol knowledge huge plus
• Any work with major Trading platforms is a huge plus, Trading Technologies ( TT ) or CQG , or Patsystems .


Hours of Work

• GSD provides a 24x6 support service from our offices located in Sydney, Singapore, London and Chicago. The Chicago office is responsible for covering the period between 09:30a to 6p although these hours may be subject to change.

Location:	US-IL-Chicago
Telecommute:	No (Onsite Position)
Contact Name:	Recruiter
Contact Phone:	312-450-2268
Contact Email:	sandeep@infotronixsystems.com

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