Web Search Tech Support Consultant Job Posting

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Job Title:	Web Search Tech Support Consultant (3042)
Job ID:	3042
Company:	ASAP Y Sourcing
Position Type:	Contract
Pay Rate:	DOE
Skills:	search,support,internet,HTML,code
Date Posted:	Oct-28-09

Web Search Tech Support Consultant (3042)

1 Year Contract in Newark, DE 19711

Local candidates and permanent residents only eligible for this role


Job Description :-

Onsite resource with expertise in providing technical support and leadership for Google products.
Work effectively and efficiently with senior-level personnel within Escalations Management, Consulting and Implementation teams to troubleshoot complex technical issues.
Work directly with strategic clients to provide reactive and consultative service to promptly resolve operations issues.
Develop holistic technical solutions to client management, and innovate on current processes to improve top-level support operations.
Communicate cross-functionally with broader client and product-facing teams to ensure customer-centric product development and release readiness.


Requirements :-

BA/BS degree preferred with a strong academic record.
Search appliance implementation and development across Google, or other search vendor.
At least four years of experience working in a client-facing technical service environment, preferably supporting Internet-based products.
Demonstrated technical experience in one or more of the following: HTML, JavaScript, SQL, ActionScript.
Strong familiarity with SDLC processes and code control.
IT or industry certification is desirable.

Location:	US-DC-Newark
Telecommute:	No (Onsite Position)
Contact Name:	Subhasis
Contact Phone:
Contact Email:	subhasis.patro@gmail.com

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