Engagement Manager Job Posting

Job Title:	Principal Engagement Manager
Job ID:	EP-015
Company:	Elastic Path Software
Position Type:	Permanent
Pay Rate:	Competitive
Date Posted:	Sep-03-09

What's exciting about Elastic Path?

Ecommerce is a dynamic industry that continues to grow and evolve. Elastic Path Software provides an enterprise ecommerce platform for the easiest and most cost-effective way to deliver custom ecommerce solutions to our enterprise customers. The Java-based platform is extended with full access to source code for easy integration with existing systems. IT teams have unlimited flexibility and control to develop innovations for business users with a faster time to market. Major global brands such as Sony Ericsson, Time, Inc., and TELUS rely on Elastic Path.

We're looking for the best of the geeks out there to come play with some of the latest and greatest technology: Java/J2EE, Spring, MVC, JavaScript, HTML, CSS, AJAX, Velocity, Eclipse RCP, ANT/Maven, JPA, Tomcat, Weblogic, Websphere, Oracle, MySQL, etc. You'll be working with some pretty cool tools in an agile development environment and with smart people who love debating, challenging the status quo, and complex customer requirements.
What can you expect in the Principal's position?

We've got grand plans and want you to be part of it. Principals are the “player-coaches” on our highly-skilled Professional Services teams. To the client, the Principal is a source of expertise and confidence. They develop long-term relationships at multiple levels of the client organization, from project inception and scoping through execution, and ongoing support. They learn the client's business and drive Elastic Path's resources to maximize client return. To their team, the Principal delivers clarity, vision, mentorship, and roadblock removal. They are ultimately responsible for their client's satisfaction and for the gross margin delivered by their team to Elastic Path.
Once you join our team, you will be accountable for achieving realistic yet challenging goals:
• Lead customer consulting work. Typically, this comprises two to three small engagements, or one to two work streams of two large engagements at a time.
• Collaborate with the client and Business Analysts to define project scope, approach, resourcing, project plans, value proposition, and other assumptions. Prepare RFP responses, proposals, and statements of work (SOW).
• Provide leadership for customer projects. Conduct customer learning workshops/events when appropriate.
• Deliver key project components. Report status and raise issues on a timely basis. Utilize extended Elastic Path resources effectively (sales, sales engineering, product development, product support, marketing, etc.).
• Actively grow Professional Services business by increasing sales of Elastic Path Software products and services. Create compelling proposals, present with authority, and manage complex multi-party sales situations. Participate in and contribute to company thought leadership events.
• Participate in talent acquisition and retention activities. Conduct interviews as required. Document interviews and contribute to overall recruiting decisions. Engage in regular one-on-one meetings with each project team member and provide input to the talent review process.
• Contribute to knowledge capital within Elastic Path. Capture knowledge capital from each engagement. Proactively share own expertise.

What does it take to be successful?
• Flexibility and adaptability: coping effectively with complexity and change more specifically, at the enterprise level
• Straight talk: telling it like it is
• Action-oriented: getting the job done
• Visionary: seeing and communicating the big picture
• Customer focused: always having the customer in mind
• Smarts: expertise in your field of work that surpasses the average
• High standards and work ethic: expecting and delivering nothing short of the best

Required Qualifications:
• Demonstrated consulting expertise and customer excellence (minimum of five years in customer facing consulting required).
• Experience designing system architecture solutions and defining logical process flow solutions for customers with a minimum of 2 years mentoring in this position.
• Ability and desire to learn rapidly.
• Willingness and ability to take on new challenges on a frequent basis.
• Strong understanding of ecommerce and web integration principles or other integration experience at the enterprise level.
• University degree preferably in Computer Science, MIS or Business.
• Exceptional communication skills with executive and C-level constituents (facilitation, conflict resolution, oral and written presentation skills).
• Proven ability to innovate and structure complex solutions within the context of web development.
• Accomplished in planning and management of detailed project plans and diverse teams.
• Proficient with model processes, scenarios, business and workflow knowledge, functional requirements and design specifications.
• Willingness to travel to client sites and sales prospects as required.

Bragging rights

Founded in 2000, Elastic Path is privately held and has grown organically with recent exponential growth; we've doubled revenue every year for the past three consecutive years. Today Elastic Path employs more than 100 team members between our Vancouver, Canada headquarters and UK office.
We're also pleased to announce some recent accolades and awards, including a spot on Red Herring's 100 List, a prestigious list that honors the year's most promising private technology ventures in North America. We also ranked #25 in PROFIT magazine's Ranking of Canada's Fastest-Growing Companies and to top it off, British Columbia Technology Industry Association (BCTIA) recently awarded us with the “Emerging Company of the Year” award.
We also have some neat benefits to offer you, but we won't bore you with those right now. If you're curious, check out the benefits section on our career site: http://www.elasticpath.com/jobs/life/perks-and-benefits/

How to join our team

Interested? Awesome, let's talk. Send us your resume and we'll contact you if it looks like we might just have an amazing career opportunity that's right up your alley. Be sure to highlight your bragging rights and apply today:

http://www.elasticpath.com/jobs/

To all recruitment agencies: At this time Elastic Path will not be accepting agency resumes. Please do not forward resumes as they will not be considered. Elastic Path is not responsible for any fees related to unsolicited resumes.

Location:	Canada-BC-
Telecommute:	No (Onsite Position)
Contact Name:
Contact Phone:
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URL:	http://www.elasticpath.com/jobs/

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