Technical Support Representatives Job Posting

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Job Title:	Technical Support Representatives
Company:	HSS
Position Type:	Contract to Hire
Pay Rate:	13.10
Date Posted:	Aug-28-09

We need several Technical Support Representatives who share the same passion for providing a world-class customer experience.

The Technical Support Representative will be the primary technical contact for VOIP residential & business class customers who are using these technically advanced digital products. You will provide professional, accurate, and timely responses to all customer inquiries using established troubleshooting procedures to identify and resolve technical difficulties.

Successful candidate will be professional, career minded, highly motivated and customer friendly. Minimum requirements include complex knowledge of DOS, Win 95, 98, NT, 2000, XP, Apple/MAC, Internet communications, and protocols. Candidates are also required to have outstanding MS Office skills and demonstrated expertise in one or more of the following specialties: Network (RF troubleshooting, E-Mail, DHCP server, routers), Systems Hardware, Software, Operating Systems, or New Technology.
Prior call center experience is highly desirable.

Company operate 7 days in a week 7:00AM till 12:00PM including all major holidays person has to be extremely flexible and available for work all different shifts, weekends and holidays.

Location:	US-CT-Bridgeport
Telecommute:	No (Onsite Position)
Contact Name:	Omer Mutaqi
Contact Phone:	203-855-8900
Contact Email:	o.mutaqi@horizonstaff.com
URL:	http://horizonstaff.com
Contact Comments:
Application Process: Please visit our website www.horizonstaff.com skip intro on main page on top right click on CORES and click under find employment page. Go to apply online and fill out the application. Under office locations please select CT- Norwalk. Please forward your MS resume.

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