Application Support Job Posting

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Job Title:	2nd Line Application Support
Job ID:	348
Company:	Leading Financial Company
Position Type:	Contract
Pay Rate:	DOE
Skills:	Java, .net, Trading, Fixed Income
Date Posted:	Aug-21-09

Title: 2nd Line Application Support Contractor
Location: 388 Grreenwich NY
Duration: 6 months

Responsibilities:

Tools - Establish a strategic roadmap for the Support Toolkit to track issues, monitoring, alerting and knowledge share.
Implement or build that toolset

Documentation - Continuously keep the Knowledge Share repository up to date. Publish Monthly Prod Issue Trends

Production Environment & Releases - Coordinate Releases and User Checkouts. Implement a process to communicate production Releases

TroubleShooting - Troubleshoot productions issues via debugging code, reviewing log files, running DB queries, etc. Bounce processes via AutoSys

Monitoring & Alerts - Monitor Production Environment for Alerts (ie Memory Utilization, App Exception Alerts, etc)

Communication/Notifications of Active Production Issues - Alert Users/Mgmt/Larger Tech Population of Production Issues. Play 'Traffic Cop' Role in making sure updates flow seemlessly to Users, Mgmt, etc. Coordinate & Chair Conf Calls during production Issues

Ad-Hoc Requests - Run Ad-Hoc DB Queries

Skills Required:
Java, .net
Prior experience supporting real time trading system
Some working knowledge of Fixed Income products
Ability to write SQL and Shell Scripts
Prior experience with Platform Monitoring Tools

Location:	US-NY-New York City
Telecommute:	No (Onsite Position)
Contact Name:	Krunal Purohit
Contact Phone:	732-357-3775: Ext:1042
Contact Email:	krunal.purohit@xoriant.com

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