Sr. Tech Support Manager Job Posting

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Job Title:	Sr Tech Support Mgr
Company:	3K Consulting
Position Type:	Permanent
Pay Rate:	125k + 15k Bonus
Date Posted:	Aug-12-09

Position: Sr Tech Support Mgr
Location: Toronto
Salary: 125k + 15k Bonus


Minimum of 10 years of experience in managing Technical Support with 20+ global staff.
Minimum 10 years experience with Technical Support consolidation and implementation large enterprises.
Experience with commercial Service Desk applications.
Strong verbal communication skills.
Ability to write clear instructions, document processes and communicate effectively in writing.
Effective interpersonal skills including consensus building and facilitation skills.
Bachelor's degree in Computer Science, Engineering, or Information Systems is strongly preferred.
ITIL experience is strongly preferred.
Ticketing Systems experience.
MCSE, MCDST or a similar certification.
Prefer BS in Computer Science or related field.

www.3kc.ca
3k.consulting@rogers.com

Location:	Canada-ON-Toronto
Telecommute:	No (Onsite Position)
Contact Name:
Contact Phone:
Contact Email:	3k.consulting@rogers.com
URL:	http://www.3kc.ca
Contact Comments:
www.3kc.ca 3k.consulting@rogers.com

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