Technical Support Technician Job Posting

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Job Title:	Put your Tier II & III Technical Support skills to the test!
Job ID:	7028-DD
Company:	GoTechNow
Position Type:	Contract
Pay Rate:	DOE
Skills:	Windows, UNIX, Linux, Technical Support
Date Posted:	Jul-07-09

We have a fantastic opportunity for an individual to provide Tier II/III Technical Support to an enterprise level organization! This is a 12 month contract (option to extend) located in Aurora, CO. Qualified individual will perform Tier II/III computer system problem resolution to include Windows and UNIX/Linux environments. Must have the ability to interface with customers for computer system problem resolution, creating and troubleshooting user accounts and profiles along with backup and restoration operation.

RESPONSIBILITIES:
1. Responsible for installation, configuration, break-fix, and support of desktop technologies such as Windows 2000, XP Professional, Vista, and RedHat Linux.
2. Responsible for troubleshooting and problem solving technical issues related to business applications as well as other productivity applications.
3. Participate on the move team that performs after hours desktop moves.
4. Requires ability to lift personal computing equipment (approximately 50 lbs).
5. Responsible for troubleshooting and problem solving technical issues related to desktop application software with emphasis on MS Office, Internet Explorer, PGP, Anti-virus, and E-mail software, Lotus Notes, and other productivity applications.
6. Provide troubleshooting support for laptops, pdas, printers, and other hardware devices.

US CITIZEN REQUIRED

1. MS Project - 1 year
2. MS PowerPoint - 3 years
3. MS Outlook - 1 year
4. MS Excel - 3 years
5. MS Access - 1 year
6. Lotus Notes - 1 year

EDUCATION:
4 year degree preferred

Don't delay! For IMMEDIATE consideration please send resume to: Jobsdd@gotechnow.com today!

Location:	US-CO-Aurora
Telecommute:	No (Onsite Position)
Contact Name:	Technical Recruiter
Contact Phone:
Contact Email:	Jobsdd@gotechnow.com

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