Job Details: Customer Support Engineer
| Job Title: | Customer Support Engineer |
| Company: | The FootBridge Companies |
| Position Type: | Permanent |
| Pay Rate: | 50k-80k |
| Date Posted: | Sep-19-08 |
Great opportunity working for a fast-paced, dynamic company - multiple shifts available!
Job Description:
This person will work with other Customer Support Engineers to help resolve customer technical issues, maintain appropriate documentation pertaining to customer configurations, as well as to perform root cause analysis where necessary.
Job Requirements:
· In-depth knowledge of how the Internet works (TCP/IP, HTTP, DNS).
· Experience with UNIX and MS Windows System Administration.
· Experience troubleshooting issues with Java, HTTP and XML.
· Experience administering Apache, Tomcat and IIS web servers.
· Knowledge of Network Protocols.
· Knowledge of Web languages and services (HTML, XML, Java).
· Must be able to work as part of a team, while also working independently as required.
· 2+ years experience in Customer Support or Technical Support.
· Bachelor's degree in Computer Science or equivalent.
· Ability to develop Tcl/Perl/C Shell scripts.
| Location: [rss] | US-MA-Tewksbury |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Rose Hodgson |
| Contact Phone: | |
| Contact Email: | RHodgson@FootBridgeStaffing.com |
Principals only. Recruiters, please do not contact this job poster.
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