Job Details: Help Desk Support Specialist
| Job Title: | Help Desk Support Specialist |
| Job ID: | 164-VIS-SCO-08 |
| Company: | Vista International Operations, Inc. |
| Position Type: | Contract |
| Pay Rate: | Not Specified |
| Date Posted: | Jul-24-08 |
Business Resource Solutions, LLC is a shared services organization representing Vista International Operations, Inc. for all Human Resource and recruiting activities. Vista International Operations, Inc. is currently seeking candidates for the following opening:
Help Desk Support Specialist.
The candidate shall provide computer help desk support to include the following specific duties:
Install new software and upgrade existing software
Install service packs and security updates
Install anti-virus software and ensure personal computers (PC's) are receiving updates
Setup new user's PC to include all software and e-mail
Troubleshoot hardware problems and replace any hardware found to be nonfunctional
Format and install hard drives or computer operating systems
Setup and deploy new hand held and mobile devices (such as Personal Digital Assistants, Blackberries, and air cards)
Perform work involving the deployment of new system to include transferring and accessing data files, joining computers to the domain, print sharing, and setting up user profiles
Maintain government forms for property accountability and track all work using the HEAT helpdesk software
Utilize enterprise software such as Remedy
Utilize SMS software to remotely log into the network computer and make repairs to the computer
Reset common asset card (CAC) passwords for users
The candidate must be able to remain in compliance with Army Regulation regarding Information Technology security, access, and handling, hospital policies and regulations, Information Management Division standard operating procedures, and Joint Commission standards.
Associate's or Bachelor's Degree in Computer Science or IT.
Must have MCP (Microsoft Certified Professional) Certification.
2-4 Years of related experience.
Equal Opportunity Employer M/F/D/V
| Location: [rss] | US-IL-Rock Island |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Tameka Robinson |
| Contact Phone: | |
| Contact Email: | |
| URL: | http://www.viops.com |
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Contact Comments:
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If you meet the requirements and are interested in applying for this position, please visit our website at www.viops.com. Only applications submitted through our website will be considered. |
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Principals only. Recruiters, please do not contact this job poster.
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