Job Details: Help Desk Specialist
| Job Title: | Help Desk Specialist |
| Job ID: | #101-SPE-ILO-08 |
| Company: | SpecPro, Inc. |
| Position Type: | Permanent |
| Pay Rate: | Not Specified |
| Date Posted: | May-19-08 |
Business Resource Solutions, LLC is a shared services organization representing SpecPro, Inc. for all Human Resource and recruiting activities. SpecPro, Inc.
is currently seeking candidates for the following opening: Help Desk Specialist.
Serves as the initial point-of-contact for troubleshooting hardware/software, PC, and printer problems. Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. The employee shall perform daily activities including, but not be limited to processing trouble tickets related to computer problems, domain account/ access, mapping to shared drives/printers and various computer peripherals. Requests include, but are not limited to such things as troubleshooting and correcting problems remotely or, if required, on-site visits. Perform scheduled hardware and/or software installation. Tasks may include, but not be limited to, such things as configuring and installing a new or replacement computers, network printers. PC infrastructure will be administered and maintained as needed on a daily basis. Collaborate with customers to resolve application, phone, printer, or computer problems within a 24 hour period.
Bachelors degree in MIS, Computer Science or related field preferred. Experience considered in lieu of education.
Three or more years of experience working in a help desk environment. Strong familiarity with Windows desktop applications.
All applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Equal Opportunity Employer M/F/D/V
| Location: [rss] | US-IL-Great Lakes |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Jennifer Starace |
| Contact Phone: | |
| Contact Email: | |
| URL: | http://www.specpro-inc.com |
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Contact Comments:
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If you meet the requirements and are interested in applying for this position, please visit our website at www.specpro-inc.com. Only applications submitted through our website will be considered. |
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Principals only. Recruiters, please do not contact this job poster.
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