Job Details: Senior Technical Writer

Job Title: Senior Technical Writer
Job ID: 823
Company: Pacstar
Position Type: Contract
Pay Rate: DOE
Date Posted: May-02-08

Length of Engagement: 6 month contract
Must have US Citizenship or permanent resident
No third party submittals

Functions:

• Drafting and editing technical documents related to PacStar products. These documents include quick start guides, admin guides, installation/setup guides, user guides, and online help.
• Selecting, editing, and placing product photos in docs.
• Editing and placing illustrations from outside vendors in docs.
• Preparing, editing, and placing diagrams in docs.
• Capturing, editing, and placing software screen shots in docs.
• Identifying procedures for using software and hardware that require documentation, working with the team to develop the procedures if needed, then documenting the procedures.
• Our quality standards require that technical documents use clear, concise, consistent, technically accurate, professional, and audience-sensitive language. Documents must be complete, and all steps outlined in the document must be correct and when followed must result in the documented results.
• Editing text generated by engineers and other writers to ensure it meets our quality standards. Must be able to get content from engineers in an efficient manner.
• Must be able to interact professionally and patiently with the busy engineering, marketing, support, and production teams, resolve roadblocks, and get timely feedback and input into work product to ensure timely delivery of documentation, while maintaining a positive team environment.
• Must be able to accurately estimate delivery dates, and meet the dates.
• Must follow PacStar editorial, language and formatting templates and guidelines.
• Must use PacStar documentation tools and procedures, in accordance with standards set by our existing technical documentation staff.
• Other duties as assigned.

Required Skills and Experience:

• 10 years experience in technical writing.
• Experience managing a small team of writers is a plus.
• Experience delivering customer documents in printed and online formats, in a commercial environment.
• Experience completing documents for technical and non-technical audiences.
• Extensive experience as a writer in technical or communications writing settings. Knowledge of FrameMaker, Photoshop, Illustrator, Webworks, Acrobat, InDesign, and various authoring and project management tools that are used to create documentation.
• Experience with HTML and HTML Help.
• Experience with: Windows, wireless technology, networking, software, IT, and telecommunications.
• Experience in technical documentation materials directed toward customer education and application functionality.
• Knowledge of budget management and budget creation.
• Ability to estimate project completion dates and to communicate progress and issues effectively.
• Uncompromising attention to the smallest details in the documents, from formatting through the accuracy of the described procedures.
• Good interpersonal and teamwork skills.
• Success-minded team player with the ability to work independently
• Flexibility to handle demands of a rapidly growing and changing workplace.
• Ability to plan, schedule, and manage multiple projects.
• Ability to think critically, solve problems, and take initiative.
• Ability to edit a variety of documents.
• Ability to communicate effectively on both technical and non-technical issues.
• Ability to write, proofread, and edit technical documents.
• Ability to quickly grasp complex work processes, to abstract them, and to reduce them to written and graphical form that is appropriate to the target audience.
• Comfortable learning, abstracting, and explaining technical topics.
• Experience gathering data and interviewing subjects efficiently.
• Ability to establish requirements for documents.
• Adept at multi-tasking and prioritizing workload.
• BA degree in English, Communications, or Technical Communications.

Email your resume with Senior Technical Writer - 823 in the subject line to HR2@pacstar.com

Email Your Resume here!

Learn more about PacStar here

Location: [rss] US-OR-Portland
Telecommute: No (Onsite Position)
Contact Name: HR
Contact Phone:
Contact Email: HR2@pacstar.com
URL: http://www.pacstar.com


Principals only. Recruiters, please do not contact this job poster.



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