Job Details: Business Analyst
| Job Title: | Business Analyst |
| Job ID: | 104-859 |
| Company: | Professional Technical Resources |
| Position Type: | Contract to Hire |
| Pay Rate: | DOE |
| Date Posted: | May-01-08 |
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Length of Engagement: Contract to Hire
Position Description:
Support ongoing IT efforts for Client operations and external customers with guidance from Sr. Business Analyst team and IT Manager.
Analyze and facilitate troubleshooting efforts between the customer, tech support, and the product development groups. Define and resolve ongoing production support incidents & problems. Manage minor software modifications.
Responsibilities:
Serve as central communications link to all stakeholders on projects. Attend coordination meetings.
Maintain account-specific IT issue, project and action lists.
Define scope, develop requirements and monitor software development life-cycle toward implementation of minor modifications.
Develop test plans and coordinate software testing efforts.
Intake escalated production support calls from operations or technical support. Research issues and coordinate IT issue resolution with product development, operations, tech support, and the client.
Identify permanent resolution for production support incidents & problems.
Maintain understanding of supply chain industry and third party logistics systems.
Required Skills, Knowledge and Experience:
Bachelors degree in business, supply chain management, or technical area required, or the equivalent combination of education and experience.
3+ years of cross functional business experience including business analysis, IT applications development, logistics and/or supply chain solutions, and project management.
Effective written and verbal communication skills in team settings and with internal senior management. Effective active listening, facilitation, and presentation skills.
Working knowledge of logistics and supply chain management.
Working knowledge of IT software and applications development methodologies and processes.
Familiarity of terms and concepts of project management methodologies.
Broad range of network and desktop knowledge, including experience with MS Office Suite.
Ability to effectively work with all levels of colleague in problem solving context.
Ability to identify and provide technical problem definition.
Ability to organize and prioritize work and projects.
Email your resume with the job number 104-859 in the subject line to jobs@protechnicals.com
Email Your Resume here!
| Location: [rss] | US-OR-Portland |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Staffing |
| Contact Phone: | |
| Contact Email: | jobs@protechnicals.com |
| URL: | http://www.protechnicals.com |
Principals only. Recruiters, please do not contact this job poster.
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