Job Details: Systems Support Manager
| Job Title: | Systems Support Manager |
| Job ID: | 203-805 |
| Company: | Professional Technical Resources |
| Position Type: | Permanent |
| Pay Rate: | DOE |
| Date Posted: | Apr-26-08 |
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Length of Engagement: Direct Hire - Full Time Employee
US citizen or permanent resident only
Position Description:
Systems Support Manager, is a senior-level professional, a seasoned individual producer and/or working task leader who applies a comprehensive and in-depth working knowledge of financial/business concepts, policies, practices, processes and procedures to the most complex range of assignments. Incumbents work independently, with general guidance of management. Errors at this level can cause significant delay, expense and/or disruption to the organization. Position involves frequent, regular interaction with all levels of the operations/project management and staff. Prepares and maintains management control (financial/business planning and scheduling) systems for moderately-complex contracts, programs, projects, and/or tasks to determine and maintain the most cost effective method of accomplishing work, identify and mitigate risks, etc., and/or exercises working supervision over subordinate staff performing same.
Responsibilities:
Performs following in support of a large, sensitive or complex contract, program, or project and/or exercises working supervision over subordinate staff performing any or all of the following:
Assists in the preparation of an operations plan that is in compliance with the cost proposal and contract specifications.
Develops management control requirements for designated contracts, programs, projects and/or tasks. Analyzes and reviews all cost (time, materials, equipment, et al.) information and data to ensure all phases of the statement-of-work are included.
Assists in the implementation of management control systems including basic design of associated software. Sets-up and maintains project codes for contract billing. May prepare or oversee preparation of client invoicing for all reimbursable items.
Review purchase requisitions, time-reporting and labor charges, etc. against the budget, resolves discrepancies and initiates corrections as required. May prepare procurement documentation as required. Verifies the general ledger to task burdening reports, makes adjustments to the general ledger, etc., coordinating with headquarters staff as required. May maintain various databases for designated contracts, programs and projects.
Provides assistance to technical/operations staff, coordinating efforts with contracts/subcontracts, corporate accounting and human resource staffs to assess impact of contract change notices, engineering change proposals, etc.
Monitors the status of program schedules and tracks all funds associated with the contract, program or project, e.g., direct labor, subcontractors and temporary labor, etc. Assesses the financial impact of project status to budget. Prepares completion cost estimates and projections on funding requirements, indicated final costs, and other planned and ad hoc reports.
Prepares miscellaneous associated reports, charts and graphs on program, project or contract status and makes presentations to management keep them apprised.
May assist functional management in the performance of special assignments and projects in support of strategic planning efforts.
May be designated as an Equal Opportunity contact to assist in achieving a successful Affirmative Action Program.
Specific Requirements:
Ensure applications and infrastructure (hardware, software, environment, configuration, network, etc.) are ready for identified phase (r&d, dev, test, prod, dr). Estimate and measure system downtime duration per release. Develop release plan and identify critical path. Plan for contingency and recovery. Utilize checklists and go/no-go meetings.
Ensure appropriate development and test environments. Apply architectural, security, and policy standards to avoid future collisions in the operating environments.
Participate in project release planning activities. Gather release requirements. Execute tasks to meet shedule.
Working with the project managers, leads, and DBA/CMA/ISG resources, develop alternatives for reaching release targets when issues arise and original plan is no longer viable; provide options to stakeholders as input to solutions.
Track planned releases to ensure that resources (hardware and personnel) do not experience conflict or contention.
Participate and/or drive release standards, best practices, processes to ensure a more efficient approach and a quality output.
Direct reporting relationship to specific staff members. Workload management, hiring, training, resource utilization, performance management, etc.
Required Skills, Knowledge and Experience:
Bachelors degree or equivalent experience.
5+ years progressively responsible related experience in administration, management control and/or accounting of technical/professional services.
1+ year experience in successful task leadership or supervisory role, demonstrating strong organizational and task leadership skills.
Experience in design, development, integration, deployment, maintenance of web and client-server environments
Experience and/or exposure in Sun Solaris, Java, PL/SQL, Websphere, Actuate, Data Junction, LDAP, Tivoli Workload Scheduler, Business Objects
Experience in iterative development methodology in a very fluid environment.
Email your resume with the job number 203-805 in the subject line to jobs@protechnicals.com
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| Location: [rss] | US-OR-Portland |
| Telecommute: | No (Onsite Position) |
| Contact Name: | Staffing |
| Contact Phone: | |
| Contact Email: | jobs@protechnicals.com |
| URL: | http://www.protechnicals.com |
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