Job Details: Senior Remedy Development
| Job Title: | Senior Remedy Development |
| Job ID: | MS/041311 |
| Company: | Northrop Grumman |
| Position Type: | Permanent |
| Pay Rate: | DOE |
| Skills: | ITSM/ITIL |
| Date Posted: | Apr-23-08 |
This is a great opportunity for someone with experience in previous versions of ITSM to learn v7.
The right candidate should be comfortable with and have a good understanding of the ITIL framework, and must have experience with previous ITSM releases (6 preferred). They will shadow and work with an implementation team on a full ITSM 7 implementation, and then take over and maintain that implementation after the implementation team leaves. The customer is really looking for someone with stability and longevity in this position.
If you are interested in this position, to view the job description, or to apply, please please visit the Northrop Grumman website at www.northropgrumman.com, click on "Careers" and search for the Keyword "Remedy" and look for posting MS/041311.
Questions can be directed to Recruiting at xcc@ngc.com.
Job Description - Remedy Software Developer 6
Northrop Grumman Mission Systems- C2 Systems has an immediate opening for a Remedy Software Developer. This position is accountable for development, administration, customization, integration and support of Remedy Action Request System solutions, with a very strong focus on the out-of-the box I.T. Service Management (ITSM) suite (Incident Management, Problem Management, Change Management, Asset Management, CMDB, and Service Level Agreements) and supporting applications and technologies (including Knowledge Management, Service Request Management, Mid-Tier, Web Services, and LDAP integration).
Responsibilities include gathering customer requirements, preparing design specifications documentation, application development, ongoing technical support and system maintenance. This position responds to user requests for data extraction, custom or ad-hoc database reporting or enhancements to system capabilities. Further provides end-user training, and system account administration and maintenance.
The following are the Basic Qualifications for this position: BS Degree in CS or Software Engineering and a minimum of 11+ years of related experience. A minimum of 7 years experience in Remedy systems development of the Remedy Action Request System, Remedy Information Technology Service Management Suite applications, Crystal Reports, Crystal Enterprise, and HTML. At least 11 - 15 years of experience with hardware, software, and information technology support.
The candidate must be able to design, develop, and deploy Remedy ARSystem applications and technology systems. Active Secret Clearance required. Some travel may be required. The candidate will have an ability to provide positive customer service and advanced communication, problem solving and technical writing skills. Good customer presentation and project management skills are a must.
Assets: Previous experience in a technical support environment is desired. Remedy Approved Consultant (RAC) certification, Remedy Skilled Professional (RSP) certification or other advanced Remedy training classes are also desired. Technical proficiency in advanced relevant technologies is desired (BMC Remedy Flashboards, Approval Engine, Mid-Tier, Web Services, LDAP integration, and API programming; SQL Server; Oracle, Unix; and other programming languages [Java; C++, .NET, etc]). Other information technology certifications a plus.
| Location: [rss] | US-CA-San Diego |
| Telecommute: | No (Onsite Position) |
| Contact Name: | |
| Contact Phone: | |
| Contact Email: | |
| URL: | http://www.northropgrumman.com |
Principals only. Recruiters, please do not contact this job poster.
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